$453 Avg/night
Rate and special offer based on Check-in: Jan 8, 2015 Check-out: Jan 11, 2015

Riu Palace Tropical Bay All Inclusive

4 stars
Norman Manley Boulevard Bloody Bay Beach, Negril,
Hotel Overview
Reviewer score
4.0
out of 5
162 reviews
Wonderful Jamaica

It was an awesome experience. Hotel location is amazing, sea water was worm and clear. The buffet... See full review

  • Calin Voicu
  • Jul 28, 2014
Great fun

Loved the fact that the buffet food was varied on different evenings. Staff was great .. Very... See full review

  • Cutty C
  • Jul 27, 2014

The Riu Palace Tropical Bay hotel is an all-inclusive luxury Jamaican resort based in Negril. Designed with colonial-Victorian flourishes, the old-fashioned-yet-contemporary facilities are framed by the Caribbean Sea to one side and verdant tropical gardens to the other. Private balconies are standard in every room and the Riu hotels activity program is in full effect, with available volleyball on the beach and snorkeling beneath the waves. Little ones can run riot at the beachfront playground and, after bedtime, parents can take advantage of the hotel’s childcare while dancing deep into the night at the Pacha nightclub.


Key facts
  • 416 guestrooms
  • 3 restaurants: Krystal fusion restaurant, Bloody Bay grill-steakhouse, Hakuchi Japanese restaurant
  • All-inclusive drinks and snacks available 24 hours
  • Free Wi-Fi in lobby and rooms
  • 50 miles from Montego Bay airport (MBJ)
  • 2 swimming pools - one with whirlpool bath
  • Renova Spa
  • Free gym, sauna and whirlpool bath
  • 50,000-square-foot garden
Neighborhood
The Riu Tropical Bay is located on Jamaica's west coast, just north of the center of Negril, a popular resort town with a balanced mix of quiet cliff tops and busy seafront atmosphere. Just around the coast from Kool Runnings Waterpark, the hotel is nestled in the middle of Bloody Bay Beach - a disarmingly picturesque area named for the long-defunct whaling trade - where guests can try parasailing for adrenaline rushes and unrivalled views.
Hints and tips
Why not start the day as extravagantly as the activities sure to follow? Head down to the buffet restaurant for breakfast, and you'll be offered a complimentary glass of Cava. If there’s a member of your party with an approaching birthday, let the staff know - an extra special turn-down service with flowers may greet the birthday boy or girl when it’s time to hit the hay.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Riu Palace Tropical Bay All Inclusive also booked these hotels.

Reviewer score 3.8 out of 5
Reviewer score 3.8 out of 5
Reviewer score 4.4 out of 5

Riu Palace Tropical Bay All Inclusive Rooms

Junior Suite Ocean Front
Air conditioning, ceiling fan, 2 double beds or 1 king size bed, separate living room area with sofa or sofa-bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with bathtub and shower, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean front. Coffe maker as of November 2009. New Italian Bathroom amenities "Lavarino Cosso".
Suite Ocean View
Air conditioning, ceiling fan, 1 king size bed with canopy, split-level living room area with sofa or sofa-bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with whirlpool bathtub, extra shower cabin, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean view. Coffe maker as of November 2009. Coffe maker as of November 2009. New Italian Bathroom amenities "Lavarino Cosso".
Junior Suite
Air conditioning, ceiling fan, 2 double beds or 1 king size bed, separate living room area with sofa or sofa-bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with bathtub and shower, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with garden view. Coffe maker as of November 2009. New Italian Bathroom amenities "Lavarino Cosso".
Junior Suite Ocean View
Air conditioning, ceiling fan, 2 double beds or 1 king size bed, separate living room area with sofa or sofa-bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with bathtub and shower, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean view. Coffe maker as of November 2009. New Italian Bathroom amenities "Lavarino Cosso".

Amenities

  • All inclusive
  • Free internet in room
  • Free parking
  • Pool
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Internet
Free internet in room
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Reggae
Lounge bar.Unlimited domestic and a selection of imported alcoholic beverages, tropical juice cocktails and soft drinks
Negril
Main restaurant, serving Intenational and local specialties. Buffet style with show cooking. (Non-smoking).Reservations Required.
La Plaza
Pavillion Bar. Unlimited domestic and a selection of imported alcoholic beverages, tropical juice cocktails and soft drinks.
Pacha
Complimentary entrance and drinks to "Pacha" night club at the hotel Riu Negril (open six nights a week).
Bloody Bay
Lunch restaurant during the day. At nights restaurant/grill and steak house with non-smoking section. la carte for dinner. Reservations Required.
The Sun
Pool and swim-up bar. Unlimited domestic and a selection of imported alcoholic beverages, tropical juice cocktails and soft drinks.
Cubano
Lobby Bar. Unlimited domestic and a selection of imported alcoholic beverages, tropical juice cocktails and soft drinks.
Krystal
Fusion Cuisine Restaurant. la carte for dinner. (Non-smoking).Reservations Required.
Rimini
Lunch & Snacks during the day. At nights Italian restaurant serving Buffet (non-smoking). Reservations Required.
Hakuchi
Japanese restaurant. la carte dinner. (Non-smoking).Reservations Required.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (162)

Ratings and reviews for Riu Palace Tropical Bay All Inclusive

Overall score

3.8 / 5
5.01.0
29 out of 162
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.4
Room comfort:
3.7
Location:
4.5
Value:
3.9

83% would recommend to a friend.

Sort by:
Review of Riu Palace Tropical Bay All Inclusive

Reviewer score

5
5.01.0
Page W.
Business
Easley
Dec 16, 2014

wedding

I had a great time! The hotel was very clean and family oriented. The staff were great they sure you we're very comfortable in your stay. The hotel had shuttle buses to take you off site for shopping and attractions. The food served within the hotel was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Riu Palace Tropical Bay All Inclusive

Reviewer score

4
5.01.0
Fire75
Business
New York
Nov 27, 2014

getaway with friends

The staff was very friendly and also were instrumental in group activities. The first day we sat at the lobby bar and the bartender set us up with the choo choo train shots. (OMG) Talk about the fuel. All of us had a great time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Riu Palace Tropical Bay All Inclusive

Reviewer score

3
5.01.0
50 year old female
Business
New York
Nov 9, 2014

Girl friends getaway

The hotel Need an upgrade Room had fowl smell told the front desk they offer to change the room however the next one had the same smell

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Riu Palace Tropical Bay All Inclusive

Reviewer score

4
5.01.0
Chris A Fan
Business
Santa Clara, CA
Jul 12, 2014

40th Birthday Party

The Riu Palace in N egril was wonderful, clean, comfortable, centrally located to fun excursions & near downtown Negril for shopping & authentic Jamaican cuisine when the buffet (which was satisfying) wore thin. I would definitely recommend this spot for sun in the fun. I'll be back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Riu Palace Tropical Bay All Inclusive

Reviewer score

4
5.01.0
JJM team
Business
NY
Mar 21, 2014

Wonderful Va-Ca!

Hotel, beach, food, entertainment, staff....all wonderful! Had a great 4 night stay....definitely will return! HIGHLY recommend this hotel! We loved building 4...2nd. floor! only complaints were...could have appreciated decaf coffee, sugar-free syrup and another variety of diet soda for diabetics! also...Scuba water catamaran boat ride was not well organized. But all in all...a truly great va-ca!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

catamaran ride to Rick's Cafe.... long day, could have been organized better, boat was crowded & you do get wet...walking thru waste deep water to get on & off boat! Take a shorter ride...and then just cab it up to Rick's if interested...but Rick's is loud, crowded & touristy...if that is what you are looking for!

Was this review helpful to you?
Thank you for your feedback!
Review of Riu Palace Tropical Bay All Inclusive

Reviewer score

4
5.01.0
Anet0
Business
Delafield, WI
Mar 6, 2014

Nice, with a couple of misses

STAFF was super friendly and energetic. FOOD was best I've ever had at an all inclusive :) and it was easy to get into the specialty restaurants. CHAIRS at the beach or pool were plentiful and easy to get, well maintained, clean. Easy bathroom access from beach or pool:) DRINKS were made with as little or much alcohol as you wanted. They were happy to adjust and make exactly what you wanted :) ENTERTAINMENT was fun at the pools and hit/miss at the main stage. Steel band was fabulous!!! Others not so much, left early on a couple of nites. WATER SUPPLY was bad...one day scalding, the next ice cold. When showering, the temp with vary so much it was difficult to shower :( TUB access was difficult, not good for elderly :( AGE-Expected a younger crowd...the largest portion of guests were 60+. But, there were not a lot of young children or the spring break crowds. PORTER: No option to check luggage when waiting for buses to leave. They just expected you to leave it unattended in the lobby :( Would return - if I wanted a really laid back visit. Won't take my 20 something kids.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Three Dives - roadside shack with FABULOUS grilled lobster and chicken. Best food we had on the entire visit. Outdoor picnic tables and cold beers. Beautiful views off the cliffs. Awesome prices. Best Deal.

Was this review helpful to you?
Thank you for your feedback!
Review of Riu Palace Tropical Bay All Inclusive

Reviewer score

3
5.01.0
NY Gal70
Business
New York
Oct 22, 2013

Girls getaway

The rooms need to be updated because three people stayed in this room and the sofa bed was horrible. Rusted and dirty, Bbds are small and the room had a mildew order. Buffet needs to incorporate more of the island's traditional meals and restaurants need to give a bigger portion in the meals. One night we were starving because the food portion was so small.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short drive from hotel

Go to the Timesquare Shopping Mall. They have lots of souvenirs for a price.

Was this review helpful to you?
Thank you for your feedback!
Review of Riu Palace Tropical Bay All Inclusive

Reviewer score

5
5.01.0
Jrhok66
Business
Cape cod
Oct 1, 2013

Unbelievable time!

The staff was great, friendly! The food was delicious! The beach was amazing! The nightly shows were really good! We went on a cruise to ricks cafe from scuba caribe on site. Boat called wild thing, it was a blast! And zippin/tubing with Chukka and that was a great experience as well! Can't wait to go back next year!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Time square, short money to get there and lots of shops! Also, don't exchange ur money at airport! You get a better rate at hotel.

Was this review helpful to you?
Thank you for your feedback!
Review of Riu Palace Tropical Bay All Inclusive

Reviewer score

3
5.01.0
Pann
Business
NY, NY
Jul 8, 2013

Not great

THe hotel was average. The location was really nice because the beach was absolutely beautiful. Staff was very friendly. The negatives about the hotel were that the beds were extremely uncomfortable and small. They are not full size beds by any means. Rooms are dark and shower is outdated. THe food was not great. I expected tons of seafood and there was hardly any. Breakfast was the only good meal there. Drinks were good. I expected better from a RIU.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Go to Ricks Cafe

Was this review helpful to you?
Thank you for your feedback!
Review of Riu Palace Tropical Bay All Inclusive

Reviewer score

4
5.01.0
Alby T
Business
NJ
Jun 3, 2013

Great Couples Getaway

Who: We went with a group of 4 couples. Location: The resort was easy to navigate. Water: Beach was excellent. Pool was a little warm for my liking but I think that's because there is a swim up bar. Staff: The staff could be a lot nicer. We even had an incident where a waitress snapped her fingers at one of us. We told the Bar Manager but he did nothing about it. Food: Restaurants were terrible do not waste your time but the buffet was AMAZING.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Both Margaritaville and Ricks Cafe have FREE shuttle from the hotel

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top