Sandals Royal Caribbean Resort & Private Island - Luxury All Inclusive

I can't say enough about this resort. I stayed at the Atlantis in the Bahamas a few years ago and thought I would never achieve that level of excellence again. Sandals Royal Carribean proved me wrong. As soon as you arrive you can't help but be amazed by the beauty. Indulge in food, drinks, water sports, sunbathing...not to mention pools, beaches & excursions. We went on a sunset cruise and went zip-lining, both of which were exhilarating.

We had a wonderful honeymoon at Sandals RC. The staff was friendly, the activities were fun, and the food was better than most AI's that I've stayed at. The only issue we had was that we had to do a little arguing for our room. We booked through a travel agent and requested that whatever she booked us put us in a BEACHFRONT room. No garden-view, ocean-view (that usually means partial) or anything else that didn't provide us with a 180 degree view of beach and water. We arrived on a Monday (which I think was part of the issue since most honeymooners arrive on Sunday) to a very friendly front desk. When they gave us some papers to sign and fill out, I noticed that the place on the sheet where the room number was entered had been whited-out and a new number was handwritten in it's place. We were then shown to our room. My personal theory is that the room we were supposed to have must have been given away the day prior (hence the white out on the sheet) because the room we were shown to was simply terrible. We paid a lot of money for a "beach front luxury" room and this first floor room was in the back corner of the building, furthest from the beach, had a bathroom infested with mosquitoes, no fridge or minibar, a tree directly in front of it, and a few feet beyond that, shrubs that blocked any view of sand or water. When I expressed my disappointment, the bellman told us there were no other rooms available, but that he would inform the Front Desk and get back to us. We waited a few hours and they never did. Now, this is when I appreciate having a travel agent. After no response from the front desk, we contacted the travel agent, and a few distressed overseas phone calls later, we were contacted by the front desk and told that we would be shown some options the next morning! I have never heard of this. So, either GOOD JOB TRAVEL AGENT, or GREAT CUSTOMER SVC. SANDALS or both! We had a beautiful room right in front of the volleyball courts on the beach, fully stocked minibar, and liquor in the room. After that debacle, we had the most wonderful time. The staff couldn't have been friendlier. By the end, most of them probably knew my name and DEFINITELY knew my husbands name. The resort even offers you the opportunity to scuba dive as a beginner, which we did. Moral of the story: Amazing place. I would definitely recommend it. Just remember that if you arrive on an off day, make sure to double check your room category. :)

The staff was wonderful. [...]. We scuba dived, took tours, and just relaxed.

The nicest Sandals we have ever stayed at,the staff was top notch,they took care of our every need.The grounds and buildings were spotless.Lots of entertainment.[...] from the photo shop was wonderful he took a ton of fantastic photos.

VERY NICE LOCATION FOR RELAXING, SERVICE WAS GREAT, ROOM WAS AVERAGE, RESORT HAD A LOT OF OFF HOTEL ADVENTURES IF YOU WANTED THEM. WE HAD A VERY NICE TIME THERE, WE WENT JUST TO RELAX FOR A FEW DAYS, ANYTHING WE WANTED THE SERVICE WAS THERE, THE ONLY NEGATIVE WAS THEY SHUT THE BEACH DOWN OUR LAST 2 DAYS FOR A PHOTO SHOOT FOR ADVERTISING THE HOTEL, THEY DID NOT GIVE US A NOTICE THEY WERE GOING TO DO IT ON OUR STAY THERE BEFORE WE BOOKED,

If you're looking to go just as a couple instead of as part of a group, this is the hotel for you. If you want to party in a group, go to Sandals Montego Bay. This hotel is very romantic, and the staff bends over backwards to accommodate any request you have. The beach was raked throughout the day; the water was clean, calm, and clear. Food was excellent with lots of choices each day and night. Separate pools in different areas of the resort allowed for a quieter pool experience. The staff treated everyone like kings and queens.

The Resort was beautiful and the staff was more than accommodating!

Did not come close

It rained for half of our week-long stay, but the entertainment staff made our time very enjoyable and relaxing. They even put on a talent show and were absolutely wonderful and enthusiastic. The food was always available and excellent, especially the French restaurant. I highly recommend the Dunns River Waterfall Tour--cheap and thrilling.

We have traveled extensively and have done the all inclusive concept numerous times. I can tell you that our experience here was once of the most unsatisfactory of all the places we have stayed at. Food was average, beaches were average, rooms were marginal, and the staff were angry angry angry. Am not sure if the corporation was not paying them enough or what but they were not happy and friendly and did not make any effort to take care of the travelers. In fact, some went out of their way to upset the tourists. Of course there are a few exceptions who were really nice and pleasant and were tipped very well, but most of them were just unhappy and angry. Needless to say, we will never go back.