Round Hill Hotel and Villas

Upon arrival to this amazingly beautful place, our room wasnt ready, so they promised after our late lunch it would be. It wasnt. They had no clue when it would be and told us just to wait. That was annoying. Then the toilet was noisy and kept running, so we called to get it fixed. After calling four times and waiting an hour and a half a maintenance person tried to fix it for over an hour and couldnt. They had us pack to move rooms, then told us we were moving rooms because that room also had a problem with the toilet. After asking for a manager four times, he came and apologized. They moved us to the room they planned on, which wasnt actually broken. The next day it rained hard and tons of bugs came in our room. After killing over a hundred bugs for an hour, i called the front desk, the rude lady told me to close the windows. Um, obviously everything was closed and they were still coming in. Then she said it was just what happened when it rained. I asked for someone to come take care of the bugs and she said ok, but an hour later no one had come so we called back. Finally a housekeeper came with bug spray. Um, real helpful. We killed bugs the whole trip. It sucked. We also got the wrong bill and a server got mad at me for dropping a pancake at the breakfast buffet. Odd service. The place is truly gorgeous, quiet and serene. That part was great. It just wasnt what i was hoping for.

all good but some of the food not up to the standards of rest of hotel

We usually stay at the Jamaica Inn in Ochos Rios, another small hotel property from the same era of early tourism in the islands, but didn't want the long drive after our flight. Round Hill matched or even surpassed it, which is saying a lot. Absolutely gorgeous setting, beautifully maintained, extremely well-trained staff, many who have been at the hotel for 20+ years. The beach couldn't be more lovely, and the food was quite respectable, something rare in the islands. Can't wait to return.

RoundHill made this wedding picture perfect at sunset

great staff beautiful grounds missing: i pod dock minibar items

I can go on and on about this place. It was a dream vacation. We stayed at Round Hill for one night and the rest of our stay in Negril, but Round Hill was the best one night we had on the Island of Jamaica. The staff is the greatest and the infinity pool is to die for during sunset. We stayed in the Oceanfront room with a balcony. The rooms on the second level don't have a balcony. However, I saw one room that has a balcony even though it's on the second level (104-A). The rooms were beautiful and for a romantic night it was 110% and exceeded my expectations. The dinner by the water with a live band was great. Hope you enjoy your stay as much as we did. Respect Mon.

Fantastic relaxing atmosphere. Beautiful beach, warm friendly waters.