Riu Montego Bay - All Inclusive ★★★

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$369
avg/night
Rate and special offer based on
Check-in: Feb 13, 2016 Check-out: Feb 16, 2016

Relaxing stay

Would recommend Sun, Jan 12, 2014
The entire staff is very friendly and want your stay to be enjoyable. The bed was a little firm for me but all in all I slept good. We did book tours through the hotel and they were very fun while learning a few facts about Jamaica. I would highly recommend staying there and will most likely go back for more relaxation.

Shopping hint

The usual touristy stuff.

| Phoenix, AZ Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

RIU Highly Recommend

Would recommend Sat, Jan 11, 2014
I have stayed at this location twice and well go back again. Beautiful grounds, food was great, staff very friendly and helpful. Just 10 minutes from the airport and 15 minutes from downtown this resort provides quick and easy access if one wishes to venture out.

| Hartford, CT Singles

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Jan Vacatio

Would recommend Fri, Jan 10, 2014
Loved it .room was clean,staff friendly,food was delicious...if I didn't like an item went back to buffet for something different.gym was ok. 2 treadmills and an eliptical needed servicing.

| NY Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Great Vacation

Would recommend Sat, Jan 4, 2014
Wonderful. Had a great vacation and a wonderful experience.

| Montego Bay, Jamaica Singles

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Client Experience had a few mishaps

Would recommend Sat, Jan 4, 2014
Our cell phone was stolen between check-in counter and room. The Riu team members were not always engaging. We have stayed at other Riu resorts and the staff were more engaging. Suggest Riu rotate the staff from their other destinations to increase the level of exposure for their team.

| Kingston, Jamaica Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 1 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 2 /5

Wonderful honeymoon

Would recommend Tue, Dec 31, 2013
Every one was so friendly at the hotel. They were kind and so helpful. They were full of smiles and eagerness to have fun. They made the guests feel welcome ans have fun. It was an amazing experience at the hotel. The hotel I would recommend. I did get a few mosquitos bites or I dont know what it may have been. I took OFF but it didnt help me, so ai just suggest taking OFF or something else.

| Glendale, ca Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 3 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 5 /5

lost reservation, poor service

Would not recommend Sun, Dec 29, 2013
Just returned after a 4 day trip with a group of 6 families at Riu Montego Bay. They supposedly lost the reservation of 1 family and made us wait for over 3 hours prior to assigning the rooms after hours of arguing and escalation. Customer service at front desk is horrible compared to any avg 3 -4 star hotel in US. Couldn't get any reservation for any of the restaurants since you can only make a reservation after room number us assigned which meant eating buffet for all meals but 1. Alcohol selection ok however no premium scotch so we bought our own. Room was decent. The beach area is not clean resulting in mosquito bites for all of us. Buffet selection good although not comparable to a cruise ship. Entertainment options are poor. Will not return to this resort chain again. It's better to pay extra and pick a better resort.

Shopping hint

There's a blue bldg shopping center across the street

| Carmel, Indiana Friends

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 2 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 2 /5

wifi in more places for free

Would recommend Mon, Dec 16, 2013
You can only use 90 min of wifi for free a day and only in the lobby. The restaurant situation was annoying as all the reservations were taken by 9am! Then we were stuck with the buffet unless we wanted to beg the restaurants to make an exception. Also outsiders begging for money near gates at building 3 was creepy at night.

Entertainment hint

watch the shows everynight at 9pm they are awesome

| NYC Couples

3 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 2 /5
  • Location: 5 /5
  • Value: 3 /5

'Not the Best RIU"

Would not recommend Wed, Dec 11, 2013
We are RIU fans and have stayed at many of them. While relatively new, this one somehow seems a bit worn and dated. The food was abundant, and between the buffets and the ala cartes, you can find some very good meals. The staff was uniformly friendly, polite, and accomodating. You can't help but develop a real fondness for the Jamaican people. Our biggest complaint was the bar service. Started right out with a major disappointment: can't make mojitos. Tried numerous drinks that were awful: Long Island ice tea, salty dog, margeritas... I could go on and on. It wasn't the lack of "name booze" - don't really care about that. The bartenders simply didn't know how to make decent drinks. Even the daquiries were often served with rum floating on the top of the slush. We have never had a problem with RIU drinks - some of the best where we've stayed before - but this one let us down.

Shopping hint

Shopping mall across the street has a lot of bargains, and you should "bargain" for prices. They will come way down if you simply ask.

| Salishan, Oregon Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 4 /5

INCREDIBLE UPGRADE!!!!!!!

Would recommend Tue, Dec 10, 2013
HAD A SMALL ISSUE WITH THE BOOKING AS FAR AS AVAILABILITY BUT THEY WERE MORE THAN ACCOMODATING AND UPGRADED US TO OCEANVIEW SUITES AND COULD NOT DO ENOUGH FOR US AS WE HAD TO SPEND OUR FIRST NIGHT AT ANOTHER HOTEL BUT IT WAS WELL WORTH AND WOULD GO BACK AGAIN TOMORROW, STAFF WAS INCREDIBLE AND COULDNT DO MORE FOR US!!!!!!!!!!!!

Dining

BUFFETS WERE AWESOME, VARIETY INCREDIBLE AND QUALITY, #1

| DUNNVILLE, ONTARIO Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5