Iberostar Rose Hall Suites All Inclusive

It was an incredible honeymoon on October 22, 2011. We arrived and as soon as we communicated we were initiating our honeymoon they upgrade our room...OMG what a beautiful room, blacony was right in front of the beautiful pool and the beach.........comfortable bed, room service included and the price incredible....this year for our first wedding anniversary we are planning to go back to the same hotel.....wonderful

The food was good but the grounds and staff were top notch!

Great hotel. Super clean. Many restaurants to choose from (make reservations when you check in). The kids water park was wonderful but the kids club was disappointing in terms or staff and activities that they provided. The pools are not heated so the water was quite chilly.

The hotel and staff were awesome! The food was great but in all 7 day trips the buffet gets a bit old. But there were so many options you didn't have to eat at the same place twice. The best place to eat was the Japense steak house. We had Serena and she was the best!!!!! I would defintely stay at another Ibeostar resort. Also the hotel is within 20 minutes from the airport which was a major plus!

I attended a wedding at the Iberostar Rose Hall Suites. I cannot say enough good things about the staff. Honestly think they work 18 hour days! They always had a smile on their faces and were extremely polite. The room was perfect, always had a stalked fridge, fresh towels, and a perfectly made bed. This was one of the best vacations I have ever been on, plan on going back next year.

Beautiful resort. Lots of tasty food. Good activities for all ages throughout the days/nights. The "Lazy River" was a disappointment. It had minimal or no movement at all. We literally had to push the tubes while walking in order to get around in this "Lazy River". I am hoping management of this resort will address this situation.

Iberostar Rose Hall Suites far exceeded my expectations! Rooms are impeccably clean; all the staff seem very friendly and helpful; there are always people cleaning around the property; the people that work there are SOO nice and

I enjoyed this hotel immensely. I picked it because of the good reviews. The place did not disappoint at all. I would recommend this hotel to people that love to be spoiled and enjoy good food. The staff was friendly, the food was fantastic. The Christmas gala was gorgeous, ice sculptures, food that was great. We enjoyed this hotel a lot and wish that we could stay longer. You will not be disappointed at all if you choose this hotel.

The Iberostar staff and particualarly entertainment staff are fabulous. Our room was very nice with good view. The pool is beautiful and kids enjoyed pool games and activities. The food and drinks are abundant and fresh. Reservations at restaurants are difficult to get so better to book prior to arrival. The beach is beautiful. Only disapppointment was the short length of beach. You are locked into expanse of resort which is a couple blocks. This vacation experience is like being on a cruise ship that is docked.

My fiance and I just got back from 6 days at this resort which I'd chosen above others almost solely on the basis of the stellar reviews I'd read. I don't know where the other travelers have stayed in the past, but this hotel was only OK at best. I've stayed at Dreams and Excellence resorts and both were phenomenal. Iberostar Rose Hall Suites had beautiful rooms and grounds, and is right on the beach so patrons have their choice of the lazy river, infinity pool, activities pool or the ocean to get their relaxation. The infinity pool has the swim up bar in it which also has walk-up access from the beach. The food/restaurant system is my biggest complaint. The food was at the restaurants only ok at best. The most delicious food we had the whole time was on Thursday when they host an authentic Jamaican BBQ on the beach (occurs Mon/Thurs). The jerk chicken, steak and pork at this event were delicious. All of the restaurants offer limited menus, which is typical of AI resorts, but most have a buffet for appetizers and dinner and the buffets are not refreshed between seatings so the pickings are slim if you're a later seating. This brings me to my biggest complaint. They have designated seating times at all restaurants and they recommend that you book your reservations upon your arrival. We stayed 6 days/5 nights so we only had 3 "guaranteed" reservations. Luckily the first few days the resort seemed fairly empty (despite the front desk telling us they were full) so we made same day reservations (which don't count toward your guaranteed quota) for the first 2 nights. We booked one dinner at the steakhouse for 8:30 because all other times were booked. Upon our arrival at 8:15, we saw a half empty restaurant and were told to go to the bar and wait for our table because we couldn't be seated yet. At 8:30 when we went back to the Maitre D stand, there were 4-5 other groups on line and one other couple coming from the bar who arrived a minute after we did. We were seated AFTER all of the other people who'd just arrived. Another instance, we had a 9 pm reservation, again arrived at 8:50 or so and were told to wait on the terrace until 9 to be seated and then were greeted by a near empty restaurant when we were seated. Also, many all inclusives let you order all the food you want - not here. Only if the appetizers or dessert were buffet was this allowed. If appetizers were on the menu, you only got 1 per person and the portions were small. Also, while the Suites hotel has access to the Beach hotel restaurants, they only allow the Suites a limited number of reservations. We arrived on Tuesday and tried to make reservations at the Hibachi restaurant at the Beach Hotel and it was fully booked for the week already. I don't know if it's possible, but if you can, call ahead and reserve at that restaurant if you really wanted to go there. For lunch, there is only a buffet available and then there are "snacks" for the hours between lunch and dinner which consist of whatever's left over from the lunch buffet at that restaurant. The people who worked at the resort fantastic and very friendly. I have no complaints about the staff - from the front desk to the janitorial staff everyone greeted us with a smile. The entertainment was very good. We attended a few shows and really enjoyed ourselves each night. The Ideal Couple night was hysterical and we both were laughing the entire time. There is a free shuttle to/from the resort to the Rose Hall Shopping Center which is 95% jewelry stores, but all are willing to negotiate A LOT so you can get some good deals. We picked up matching Movado watches for a steal. Overall 3/5 stars for the resort and I will likely not stay at an Iberostar in the future.