$70 Avg/night
Rate and special offer based on Check-in: Jan 23, 2015 Check-out: Jan 25, 2015

Grand Palladium Lady Hamilton Resort and Spa All Inclusive

4 stars
Road Lucea, Montego Bay,
Hotel Overview
Reviewer score
3.8
out of 5
242 reviews
INCREDIBLE VACATION!

First of all, I'm so glad that I did not let the negative reviews sway my decision from staying at... See full review

  • Kayla5306
  • Dec 3, 2014
Excellent Place!

We had a wonderful time, could have asked for a better stay! See full review

  • EBeth3
  • Nov 24, 2014
The Grand Palladium Lady Hamilton Resort & Spa is located on the northern Jamaica coast, about 16 miles west of Montego Bay airport, bathed by the gentle turquoise waters of a small bay on a privileged area of the coastline. The modern design and luxurious facilities of this first class hotel are in perfect harmony with the attractive natural surroundings characterized by the blue sea and the relief of the landscape. The complex also provides an ultra modern Spa of approximately 6000 square meters,which boasts the most advanced facilities and offers a wide variety of therapies and services for guests. The resort offers guests an ample scale of facilities distributed throughout: 2 spacious and elegant lobbies, a spacious open air theatre, medical service (24 hours, not included), car rental,wedding gazebo, guests service desks attended by the public relations staff, hospitality desks where the perspective tour operators offer service of assistance and information, travel agency, conference rooms and an Internet cafe also Spa and Fitness Center. Mandatory Christmas Gala Dinner included in the price. IMPORTANT: Grand Palladium Hotels now requires a mandatory spa fee. *The fee will be $10 per day for access to the spa wet areas for arrivals from December 22nd, 2013 onwards. *We remind you that the minimum age to access to the spa is 18 years old. EXCEPTIONS: For Palladium hotels, if a guest purchases a spa service the fee will be voided. COMING SOON: A new childrens pool and waterpark opening December 2014.

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Grand Palladium Lady Hamilton Resort and Spa All Inclusive Rooms

Ocen Front Villa Suite
Designed exclusively for couples offers the same facilities of the Junior Suites, and also: 1 king size bed, Private entrance, Sea views, Wide terrace overlooking the sea with sunbeds and outside shower. Min age 18 years
Junior Suite
The bedding option for the room type is one king or two double beds which includes a double sofa bed, crib available on request, complete bahthroom with shower and hydro massage bathtub, bathroom amenities, hairdryer, bathrobe, air conditioning, ceiling fan, electronic safety deposit box, telephone with direct line, Internet Wi-Fi conection (with extra charge), satellite TV with internal information channel, radio, table with chairs, desk with lamp, tea and coffee making facilities, mini bar refilled daily, iron and ironing board, smoke detectors, balcony / terrace.
Suite
Room offering the same facilities of the Junior Suites, and also: 1 King bed and separate living room with a double sofa bed.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking

Nearby points of interest

  • Jarrett Park: 15.4 mi

Meeting facilities

Meeting Info
The Grand Palladium Jamaica Resort & Spa and Grand Palladium Lady Hamilton Resort & Spa offers 6 Conference rooms, ranging from 45 m2 to 225 m2, for 20 - 250 people, fully equipped with all the necessary technology and services for any type of celebration (weddings and banquets) and conventions (subject to availability and with extra charge).

Dining

Mo'Bay Restaurant Buffet
Air conditioning, Breakfast, lunch and dinner, Italian corner and Show Cooking.
Negril Restaurant Buffet
Air conditioning, Breakfast and dinner, Italian corner and Show Cooking.
The Blue Lagoon Restaurant Buffet
Out-door restaurant with main pool views, Italian corner and Show Cooking.
7 A la Carte Restaurants
Dinner service. Reservation required. Open: 5:30pm - 9:45pm. Pastafarian Restaurant:Italian cuisine; Bhogali Restaurant: Indian cuisine; Lotus House Restaurant: Asian cuisine; El Mariachi Restaurant: Mexican cuisine; Bubba's Restaurant: Grill Barbecue; Xamayca Restaurant: Creole cuisine; Poseidon's Sunset Cove Restaurant: Beach restaurant. Rices, fish and seafood. Open: 12pm - 5pm (Snacks service at lunch) "A la carte" service from 6pm - 9:30pm. The Italian restaurant will be closed until December 2014. The Mexican restaurant will be closed from August 25 - September 10, 2014.
12 Bars
Infinity Lobby Bar: Life music every day. Located at the central area of the hotel with sea views; Las Brisas Bar: Located by the main pool; The Blue Lagoon Bar: Swim-up bar. Located in the main pool; The Blue Lagoon Bar: Swim-up bar. Located in the main pool; Coral Bar: Located at the adults only pool; Roselle Bar: Located next to the Relax pool in the Grand Palladium Jamaica; 2 Bars in the Theme Restaurants; Sunset cove Bar: Snack and drinks service. Located at the beach; Sports Bar: Snack and drinks service; Miss Lou Bar: Non-smoking bar. Premium international beverages. Reading lounge. Table games selection. Air conditioned; Casino Bar: Slot machines; Boogie Woogie Disco Bar.

Hotel Policies

Check-in:
1300
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (242)

Ratings and reviews for Grand Palladium Lady Hamilton Resort and Spa All Inclusive

Overall score

3.8 / 5
5.01.0
242 out of 242
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3.7
Location:
4
Value:
4

78% would recommend to a friend.

Sort by:
Review of Grand Palladium Lady Hamilton Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Mobeen Y.
Business
N/A
Dec 16, 2014

great getaway

The bed was very firm and i did not find it comfortable. Overall great service. Wonderful staff. I should have brung my children. Very children friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Grand Palladium Lady Hamilton Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Kayla5306
Business
PA
Dec 3, 2014

INCREDIBLE VACATION!

First of all, I'm so glad that I did not let the negative reviews sway my decision from staying at this resort. My fiance and I are both 25 year old business owners and were looking for a great week vacation. I am so pleased with every aspect of this trip! Jamaica was beautiful, our room was immaculate and the staff surpassed any service we've ever received (and we've taken many vacations). Many other reviewers complained about the staff, but from the front desk to the taxi drivers, every single person treated us like royalty. No one ever made us feel like we had to tip them (although I feel it's incredibly rude and selfish to not tip someone who is going the extra mile to make your vacation wonderful), but we routinely gave each and every person who served us a few dollars as a thank you. Derrol, a driver was amazing! He is an employee that every business wishes to have. He loved his job and made our trip very enjoyable! The beach that we frequented was very nice and was conveniently located by our villa (26 - Lady Hamilton). I highly recommend it! My biggest tip is to make reservations at the al a carte restaurants for dinner. We weren't impressed by the buffets, but had great meals at the Lotus House, Steakhouse, Poseidon Seafood House, and the Italian Restaurant. Reservations often fill up quickly, so see Guest Relations in your lobby to schedule. The only issue we had with the whole resort was the first night. Our flight was delayed which resulted us arriving late to the resort and missing our king suite reservation (we purchased the suite on the Lady Hamilton side). In return, we had to stay in a suite on the Jamaica side for one night. The next night we were pleasantly surprised to receive a room with two balconies (one ocean view and one pool view). Once again, the staff went above and beyond to make up for the mistake. I also feel it's important to say that we did not have one issue with theft. If you're afraid of losing valuables, leave them at home! I swear more things are lost by accident, than by someone actually stealing things. My fiance convinced me to not take anything that I would be afraid of losing ( i.e. my engagement ring), so I left valuables behind so I wouldn't have to worry. Nothing that we ever left in our room (money, my designer purse, etc) was ever touched. I loved this trip and I know for a fact that my fiance and I will once again stay at Grand Palladium!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Grand Palladium Lady Hamilton Resort and Spa All Inclusive

Reviewer score

5
5.01.0
EBeth3
Business
Jamaica
Nov 24, 2014

Excellent Place!

We had a wonderful time, could have asked for a better stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Grand Palladium Lady Hamilton Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Emma N.
Business
Toronto, Canada
Aug 30, 2014

Ladak Wedding

Hotel is beautiful, staff is very nice, services and amenities are plentiful, and the location great. Only negative is that it took three times to fix our toilet and the sheets felt dampish. Overall a very good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Grand Palladium Lady Hamilton Resort and Spa All Inclusive

Reviewer score

1
5.01.0
hemtum
Business
chicago
Jul 20, 2014

FILTHY FILTHY ROOMS, BED BUGS, DISGUSTING FOOD, AND UNFRIENDLY LAZY STAFF

We came to this hotel for a wedding and other guests in the wedding party and wedding guests felt the same way as we did. This hotel does not deserve 4 out of 5 stars like other websites claim. if you read the recent reviews they all say the same which is this hotel is filthy, poor customer service and food is so disgusting that you feel like throwing up. We had to change rooms after we found hair and blood on the mattress pad, the AC doesn't work in any of the rooms, the staff take forever to deliver a towel etc, and they are just rude . There are bed bugs, atrocious sewage smell coming from bathrooms everyday and there is no hot water! please do not choose this hotel unless you want to be miserable! this is the worst vacation my husband and I have ever taken in our lives.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

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Review of Grand Palladium Lady Hamilton Resort and Spa All Inclusive

Reviewer score

4
5.01.0
DJabs
Business
NYC
Jun 30, 2014

First All-Inclusive Experience

This was our first foray into the all-inclusive vacation experience and it was great for the most part. The rooms were big and clean with modern amenities. The beaches and pools were well maintained, but getting a towel was sometimes difficult as it seemed like they were always out. All of the buffets were great and you could always find something that you liked to eat. The restaurants on the other hand are only opened from 5:30pm-11pm and they don't take reservations. This makes for huge lines, sometimes 2 hours+ at the most popular restaurants. Some of the other restaurants were half empty and when you went up to the hostess, were told that there was no wait, but then told to have a seat at the bar while they prepare a table for you. This usually lasted 15 min before they seated you and that was quite frustrating. The food and the service in the restaurants wasn't anything special. We preferred the buffets over the restaurants to be honest. The grounds were well kept and the staff was always happy to help you. We didnt leave the resort as it was our plan to take advantage of the all-inclusive and spend our time relaxing and drinking by the pool and beach. Overall, this is a great resort for those who want to relax and enjoy the sun and water.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Stick to the buffets. They offer better service and don't disappoint. The food in the restaurants really isnt anything special and the service is really slow.

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Review of Grand Palladium Lady Hamilton Resort and Spa All Inclusive

Reviewer score

2
5.01.0
mikeleo11
Business
ny
Jun 3, 2014

Disapointment

Let's begin. We were checked into a dirty uncleaned unready room. Where a light fixture was being replaced by a worker who was climbed up on our room sink. We weren't given water bottle to drink for one and half days after calling numerous times. Every single person in our wedding party of 30 people had issues with their rooms and checking in. The staff was unfriendly and made us feel like we were burdening them every time we asked for something. An over all disaster which we tried very hard to make the best of. Would not recommend this resort nor would I ever go there again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of Grand Palladium Lady Hamilton Resort and Spa All Inclusive

Reviewer score

1
5.01.0
dini
Business
New York
Jun 1, 2014

Terrible food, filthy resort

The staff not very welcoming. The resort very filthy everywhere especially in the bar areas. They have a spa but almost everything is not working. Clogged showers, water spilled everywhere. Staff walking around seeing but doing nothing. They charge you $10 for using the spa facilities that don't work. Food, I don't even know where to begin. In short its terrible. Flies everywhere. Nothing is fresh and it looks very bad, no taste or very bad taste. What a waste of money. Worse getaway we ever had.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Grand Palladium Lady Hamilton Resort and Spa All Inclusive

Reviewer score

4
5.01.0
shelby0321
Business
Great Falls, MT
Nov 26, 2013

Fabulous

Will return as soon as we can! All staff were the best! Especially Jason Jones in the buffet, Maxine our maid and Nicole in the buffet. You are wonderful people. The food was excellent in all restaurants except the steak house. The beaches are great although 2 are man made. The entertainment could be better but was fun to watch nonetheless. Go if you can! Jamaica mon!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Italian restaurant is fantastic!

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Review of Grand Palladium Lady Hamilton Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Al Shiv
Business
Texas
Oct 7, 2013

Wonderful Ambiance

Great place, excellent food, excellent spa, no issues with room. Only drawback was lack of AC @ sports bar and dinning areas. Some staff members were too tip oriented.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Money-saving tip: Not Applicable

take plenty of single dollar bills to tip.

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