The room at the top, called the Venice room, has terrific views through small windows on three sides. One is rooftops to the campanile at San Marco, another is of the local canal. The bathroom is small and tight, but has a good shower. The room is
private and you can leave the windows uncovered. The A/C works well. Breakfast is continental but with more choices than basic continental. Service is friendly and helpful. You can access the river boats or water taxi easily, and you can walk to major locations because they are close by. Overall we had a good time.
Somehow our booking hadn't made it onto the hotel system, and it was only because someone had left early that we got a room at all. We had to wait while the night concierge made the room up for us, even though that's not normally his job, but he
was very helpful and it was all sorted out in the morning so we didn't have to move rooms.
As a result we had the room called Venezia at the very top of the building with views on 3 sides including a large panoramic window looking towards St Mark's Square. The lift only goes to the fourth floor, but it was definitely worth a flight of stairs to have such a view.
Breakfast was a simple continental buffet - the bread rolls could have been fresher but it was done well overall and the coffee was made to order and the best I had all holiday - provided you like it strong! Nicely laid tables with linen napkins were a lovely touch, which makes a great difference to the breakfast experience.
Rooms were clean and simple, facilities fairly basic though, and the wifi reception didn't really reach to the top floor. Air-conditioning was useful - it's still very warm in September and the mosquitoes mean you can't sleep with the windows open.
In terms of location it was perfect for us, fairly quiet but only a short walk from St Mark's Square, and with plenty of places nearby to eat and drink.
Hotel features (5 = best, 1 = worst):
Do get the water bus from the airport rather than a water taxi. The San Zaccaria stop is only a very short walk from the hotel. Make sure you check a good map in advance in order to be able to find it though.
I am giving Palazzo Schiavoni 3 stars since we never got a room there! Even though we prebooked[...] when we had made our way from Allilaguna to the hotel (quite a challenge, although the hotel way description was decent), a friendly guy at the
reception told us that we would actually be staying in another hotel by the same owner. Well, the other hotel was closer to San Marco, but not what we had booked (and the hotel had some issues), and were we mad to grab all our things and walk through town again! We got some inconsistent explanations about the move (no beds free, water issues), and even worse explanations about why we weren't contacted before (they didn't have our contact info ... please!).