Ducale Hotel Venice

Needed directions from the Island of Venezia. They offered the correct bus number and the correct stop. The people at the bus station could not help us. I am very grateful I contacted the staff about this. We also needed a taxi to the airport. It was reasonable, and the driver was safe. Most travellers have scary stories travelling in a taxi. We needed our luggage stored for a few hours after check out, and they allowed us to do so. Their English was easily understandable, and they made every effort to communicate in English, vs. Italian. I did not expect the level of fluency. They also allowed my daughter a pastry and yogurt before she left for her 5am travel time to the airport.

Very bad. Check-in was fine. Second staff comes on and it was so bad we slept at airport and did not use this hotel. This hotel is far away from everything, shuttle to airport was mis-leading as price was not fixed and they wanted up to 30 euros per person. Bus line 5 to Airport one must go back to Plaza Roma, so in fact this hotel is not user friendly for aiport. Buses stop running at 18k and one must go back to Rail, Ship and plaza roma which makes this hotel a very poor choice to stay at. Staff swore at me when I mentioned that morning staff quoted lower shuttle price than her. BAD!BAD!BAD!

Had a room for three that was more suitable for two in size. Arrived at 7:30 PM and found the restaurant closed, so had to walk a few blocks to find a good family restaurant. Cost of taxi from airport was 27 Euros for 4.5 miles and the cost of the shuttle arranged by the hotel back to airport was 30 Euros. No shulltle service available from airport, and we were under the impression from the description that the shuttle went both ways and would be free. Suggest you stay closer to the airport and pay more for the room to get free shuttle service.

We arrived much later than expected due to connecting flight issues but were greeted very pleasantly by the night staff. Breakfast was good with a nice variety to choose from. The only flaw was there was no air conditioning making the temperature of the room somewhat uncomfortable for sleeping.

If you are accustomed to Air conditioning in hot weather, don't stay here after October 1st since they turn of the A/C in all rooms. Our stay was miserable without A/C. We had to sleep with the window open to get a little relief around midnight. The front desk clerk just said they were sorry. Our stay a week earlier was better since it was still September. The shower is tiny as is the elevator. Shuttle service is reasonable to cruise port and airport. Free breakfast and Wi-Fi are a plus.

The room was uncomfortable and in order to not waste money, the hotel turns of the ENTIRE air conditioning through out the hotel. What you get is a little window to open in 90 degree weather. If you want to die of heat feel free to go anytime during the fall or winter time. They give edible breakfast and the staff is good. Everything else not recommendable is, and NO AIR CONDITIONING because of the season.

Nice hotel about 20 minutes from the heart of Venice. Right beside the tram that gets you to the bus station to venice. Small little elevator but worked great, nice bathrooms and tall ceilings with satilite tv (ESPN AMERICA!). Only bad thing is they use twin beds that have old springs and if you want a double, they move them together.

It was a perfect place to stay for one night before our early morning flight. The staff (Anne) were super friendly, in-room internet was fast and great, and the dinner at the restaurant was reasonably priced and good. In the morning there was coffee and rolls before we left (at 5:30 in the morning) and the shuttle was there in time. I think we made the right choice and would recommend it to anyone for a brief stay. For a longer stay it may not be so convenient, especially if you need to spend some time in the room as it was quite small, but it did have a really nice size and very clean bathroom. Thank you for making our stay so convenient and comfortable. One more thing, I emailed with the hotel several times for directions, etc., and the response was always immediate and very helpful.

I booked this hotel with the impression that it is close to Venice. It isn't. It is 20 - 35 mins. depending in which route you take. I wasn't satisfied. By the time you pay for hotel and transportatn you might as well stay CLOSER to Venice.

I like this hotel because it is located near bus stop where we can catch the bus straight to Venice. On the last day we found good restaurant nearby with reasonable price and excellent taste. It took us about seven minutes walk from hotel.