Cavalletto e Doge Orseolo Hotel Venice

If you have the will to keep changing rooms, you could end up okay. We ended up in a decent room, 3rd time a charm. The 1st room had avocado green patched up bathroom tiles, mold on the ceiling & stunk like mold. 2nd room well, I dont even have words to describe how depressing and old everything in it was. IF YOU NEED TO HAVE INTERNET FORGET THIS HOTEL. Had 2 work a few nights so, ended up in the hotel lobby working. I was not allowed to eat or drink anything I brought in myself because I did not buy it there. The fact that 2 people were so inconvenienced & had to sit in the lobby was of no concern to them, they even suggested that I pay extra for the internet?! Some of the staff were very helpful and a few were awful. I would not stay there again, even though the location was very good. I would pay more and stay in a proper hotel.

I travel frequently and have stayed in Venice several times, so I understand the differences in expectations for European accommodations but this hotel still fell short. The location was excellent being adjacent to St. Mark's square and a few minutes from the vaporetto. The room and promised amenities were another matter. The hotel brand's website claimed that breakfast was included but after we sat down and began to eat on our first morning, we were presented with a bill for 15 euros each! When we complained and showed the desk a printout of the web page they said it was an error and they would not honor it. So no free breakfast and we had to pay the 30 euro. The website also said free in room wireless internet. This was not the case. You had to take your laptop to the lobby to get a connection. The stated amenities said in room coffee maker, but there was none. There was also no other coffee available other than the 15 euro breakfast. The room was basic and clean, but the shower was by far the smallest I have ever seen. No matter which way I turned, both shoulders were pressed against the walls of the tiny shower stall. You couldn't wash your hair without banging the control knobs and the shower head. As I said, wonderful location and decent price if you receive what was promised, unfortunately that is not what we got.

Just steps from St Marks Square this old and stately hotel has great bones. Beautiful rooms, restaurant, and bar overlooking a small canal that is heavily used by gondolas. The staff are English speakers and an attractive bunch as well. Wifi worked in common areas but not in my room which was not a problem but an inconvenience since the common areas are so pleasant to be in. Easy to find is not a minor issue as Venice is a labyrinth and is easy to be lost in which is great if you are not exhausted at the end of the day and just need to be laying down in your hotel's bed. All in all this is a fine hotel and a bargain (I was there in the off season) find. I would not hesitate to stay there again.

Very close to San Marco Plaza, 4 minute walk. No need to take a taxi to the Terminal station, just take public transportation, a boat-bus. Excellent esperience.

This hotel was a horrible experience, I would not stay here again. The Good: The location is right next to St. Mark's Square The Bad: -Room smelled strongly of cigarettes when we arrived -The nightclub/hotel bar kept us awake until 2 am with LOUD dance music which was very loud in our bedroom. We got absolutely no sleep. When I called the front desk to complain they told me that they could not stop the music and made it sound like I was crazy for not wanting to party all night long. Let me be clear: the walls were paper thin, and the music was deafening in my room. I put in earplugs, but was still not able to block out the music from downstairs. -The hotel is right next door to the Hard Rock Cafe and a very busy Gondola stop which makes the rooms even NOISIER. YOU WILL GET ZERO PEACE AND QUIET AT THIS HOTEL. -After a sleepless night, I woke up to NO HOT WATER in the bathroom. At this point I was livid. If I wanted to be kept awake all night by loud music and not shower in the morning, I might as well sleep in the street. -The rooms are small, old, and dirty. -Even though I had prepaid for two nights, my wife and I checked out after our first night and had a wonderful stay at the Westin. This hotel is not worth the price...for the same amount you can get a MUCH nicer hotel.

We spent a weekend in Venice. The hotel has PRIME location. It is located perfectly at San Marco. We had one of only two with an outside deck overlooking the canal. However, the room was right next to the elevator. We did not get any sleep. Every time someone used the elevator, it woke us up.

THIS IS NOT A 4 STAR HOTEL. It's a Best Western!! It's got a great location but don't expect anything from this hotel except a place to lay your head at night!

Located at a gondola "taxi stand," whose occupants spend most of their time shouting at the top of their lungs to one another. Air conditioned when the management says so..otherwise, no. Restaurant and bar prices are a joke. Upgraded room, at more than US$320 per night, had creaky wood floors, damaged woodwork and one TV station in English. The door locks and keys are from the 1930's. The shower floods the bathroom. The front desk staff wears frock coats, so I guess that's their claim to four stars. And, like many other hotels in Italy, they have no washcloths, so if you decide you want to get clean, bring your own. My personal opinion would be to stay on some other island entirely, and take the vaporetto to San Marco to see the sights. Lido (in May) was not overrun with hordes of tourists, and actually has trees and grass. We arrived at the hotel from a cruise at ten in the morning but no room was ready until 2 pm, and we were really tired.

Arrived for Carnavale and were located right next to the Piazza San Marco which was excellent. Vaporetto line that goes along the grand canal was nearby. Gondola ride was available from right in front of the hotel and was amazing. Room we were in was small, but spent very little time there anyway.

Our flight from the U.S. to London was delayed by 6 hours due to bad weather. Which would have caused us to miss our connection to Venice. No flights available to re-book us the following 2 days so we cancelled the trip to Venice all together. The hotel was very inflexible and would not refund any part of our money or consider a credit towards future travel. I realize that was their policy but our trip was cancelled because we couldn't get there due to delayed flights and bad weather.