$199 Avg/night
Rate and special offer based on Check-in: Jun 1, 2015 Check-out: Jun 2, 2015

Carlton On The Grand Canal Hotel Venice

4 stars
View map of Santa Croce, 578, Venice, 30135

Hotel Overview

Ratings and reviews for Carlton On The Grand Canal Hotel Venice

Overall score

3.9 / 5
5.01.0
55 out of 55
Amenities:
3.7
Cleanliness:
4.1
Hotel staff:
4
Comfort:
3.7
Location:
4.3
Value:
3.7

91% would recommend to a friend.

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Review of Carlton On The Grand Canal Hotel Venice

Reviewer score

4
5.01.0
fireworkeddy
derby
Feb 23, 2013

ideal spot

Stayed with my daughter. Ideal location to start exploring from. 2 min walk from bus and train station, and just across the Grand Canal to the Vaporetti stop. The hotel was very good in every way, the only let down was soundproofing in the rooms. Would stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
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Review of Carlton On The Grand Canal Hotel Venice

Reviewer score

5
5.01.0
SL Bell
Business
London
Jul 15, 2014

Value for Money

Carlton on the Grand is indeed Grand. Overlooking the famous Grand Canal, it has original features and stunning gold/cream decor, several lifts available, staff very accommodating and friendly, 5star quality. Rooms overlooking the canal are obviously more busy, courtyard rooms are quieter. If you don't have the latter, there is the added bonus of Rooftop dining overlooking the Canal on the 4th floor. Whilst they wont guarantee certain rooms, they do make an effort to accommodate. Room 452 on the 4th floor was exceptional, spacious, clean, venetian decor, bath, shower, safe and a large private roof garden to bask under the sun. The wifi only worked 2 out of the 4 days, but not a big issue, several hotspots around the hotel. The built-in blackout blinds are a bonus as they allow you to sleep uninterrupted by the bright early morning sun. Smoking is allowed in some parts of the Hotel, something Brits are not used to. Located 5mins from the bus terminal, and across the road from the train station, Gondola station, waterbus and shops. A bus from Treviso Airport costs 8 Euros, which takes 50mins. Travel light and avoid lugging heavy luggage over many of the 400 bridges in Venice. Hotel is easy to find and hard to get lost. The Venice map is hard to read, but follow the Grand Canal and you cant go wrong. Not a boys holiday destination, and little kids will struggle, so take a boat out to the lovely Lido beach for child friendly action, take a walk over to San Marco and the Basilica, but get there early, as queues are long. The Gondolas located outside the hotel are expensive, but something you just have to do, when in Rome..... Came here as a surprise 40th birthday trip for the girlfriend, she absolutely loved it. If there was no airline baggage restrictions she would have come back with several handbags. Highly recommended.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

If on a budget, eat at one of hundreds of restaurants off the beaten track for half the price.

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Review of Carlton On The Grand Canal Hotel Venice

Reviewer score

4
5.01.0
Mama and her Dr
Business
Kent UK
Jul 6, 2014

Just right

Spent 3 nights at this hotel and found it comfortable and the staff very welcoming. Great breakfast included. Perfect spot for picking up the water bus. Don't be put off by the fact that the train station is opposite on the other side of the canal, we were canal facing and didn't hear a single train.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Buy a 48/72 hr ticket for use on the water buses. Allows you to explore and make the most of your stay.

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Review of Carlton On The Grand Canal Hotel Venice

Reviewer score

5
5.01.0
Cherries
Business
Brampton
Jun 30, 2014

Had a wonderful time

Everything was excellent with this hotel. Close to train station, water transportation. bus to airport . Polite staff

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Carlton On The Grand Canal Hotel Venice

Reviewer score

4
5.01.0
Joyce2
Business
Des Moines, IA
Jun 6, 2014

Terrific Hotel

This is a beautiful hotel right on the Grand Canal and close to the Piazza Roma where the buses to the airports arrive and depart. The rooms are comfortable although the mattresses were not as comfortable as some were on our trip. Our room rate included breakfast which is always a plus. The staff were pleasant and very helpful and always professional. I would absolutely stay here again if I have the opportunity to tour Venice again in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The hotel is close to the Piazza Roma where we could purchase boat bus passes, as well as arrange skip the line tours, hop on the boat bus, and arrange transportation to the airport. There were a lot of little restaurants down the side streets that were less expensive than on the Canal.

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Review of Carlton On The Grand Canal Hotel Venice

Reviewer score

4
5.01.0
Liz Elizabeth
Business
Ireland
Jun 5, 2014

Lovely Weekend Getaway

Staff very friendly and helpful Hotel very clean We had a pleasant and enjoyable stay at the hotel

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Carlton On The Grand Canal Hotel Venice

Reviewer score

3
5.01.0
jjbean4000
Business
Washington, DC
May 4, 2014

Great location, descent hotel

First of all, the location doesn't get any better. It is steps away from the train station. The room itself was teeny tiny, but clean and relatively comfortable. When we checked in (at the stated time), we were told that we'd have to wait about 30 minutes for our room to be ready. We waited about 20 minutes, but we were in a hurry to get to a reservation, so we asked on an update and they told us it'd be another hour. When they saw that this kind of annoyed me, they tried to give us another room, which also wasn't ready, and eventually gave us an upgraded, bigger room overlooking the water. It was a more expensive room and you could tell that they really weren't excited about giving it away at first, but they did it anyway, which I appreciated. The room overlooking the water was pretty awesome.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Carlton On The Grand Canal Hotel Venice

Reviewer score

4
5.01.0
Chris London 2014
Business
London
Mar 16, 2014

Elegant 4* hotel, great location

Elegant 4* hotel, right on the Grand Canal, opposite the train station. Highly recommended if you can find a good deal.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Carlton On The Grand Canal Hotel Venice

Reviewer score

5
5.01.0
telemom
Business
colorado
Jun 20, 2013

carlton on the grand

really great location, friendly helpful staff, clean and comfortable

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Carlton On The Grand Canal Hotel Venice

Reviewer score

4
5.01.0
Pamelar
Business
south shields
May 3, 2013

perfect location

Couldnt have picked a better hotel for location,friendliness, cleanliness & great value also had a roof top terrace bar - breakfast was superb & served up till 10.30 each morning - only downside was the hairdryer in bathroom - not user friendly at all - pack yr own travel hairdryer, but couldnt fault anything else - will definitely return to this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

lovely pizzeria around the corner to hotel

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Review of Carlton On The Grand Canal Hotel Venice

Reviewer score

1
5.01.0
SOUL TRAVELERS
Business
FLORIDA
Mar 12, 2013

SOUL TRAVELERS

THIS HOTEL HAS SEWER PROBLEMS AND THE DAY THAT WE ARRIVE THEY HAVE SEWER WATER ALL OVER THE LOBBY AREA AND THE SMELL WAS PRETTY NASTY, THE ROOMS' CARPET IS NOT CLEAN AND THE BATHROOMS SMELL PRETTY BAD AT NIGHT. THE STAFF IS NOT FRIENDLY AND THEY DID NOT HELP US WITH THE PARKING ISSUE, WE END UP PAYING 29 EUROS PER DAY AT A PARKING LOT

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

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