$91 Avg/night
Rate and special offer based on Check-in: Jul 31, 2014 Check-out: Aug 1, 2014

Canal Hotel Venice

3 stars
Santa Croce, 553, Venice, 30135
Hotel Overview
Reviewer score
2.9
out of 5
34 reviews
The human touch makes a difference

I reached Venice after 30 hours of air travel followed immediately by an overnight train ride.... See full review

  • technitium
  • Dec 16, 2013
Close to train station

Good experience helpful staff spacious room nice breakfast See full review

  • Rosiegalgirl
  • Apr 5, 2014
Hotel Canal is housed in an old building overlooking Grand Canal and welcomes guests in rooms that have the typical Venetian atmosphere of the 18th-century with style furniture and original flooring with lighting and mirrors made from prestigious Murano glass. Airport transfer, Bar, Laundry service, Lobby, Non-smoking rooms, Parking facilities-at cost, Reception, Room service, Safe deposit box, Tour desk, Small Pets allowed. Elegant and with attention to every detail, Hotel Canal provides top quality services and comforts, the absolute best for a 3-star hotel in Venice: the reception stays open 24h, and the main hall and TV room are available to guests for reading, a moment of relaxation, or for conversation. In summer, the delightful garden opens, a rare privilege for a hotel in Venice.

A tax has been imposed by the city for stays beginning 1 October 2012, and will be collected directly at the property. The tax ranges from EUR 1 to EUR 5 per person, per night. The amount has been determined by the local administration, depends on the star rating of hotel and the season of travel. This tax does not apply from the 6th consecutive night of stay onwards, to residents of Venice City and children under 10 years of age. Please note that further exemptions may apply. For additional details on this tax please check with the hotel property at check-in.

Hotel Map

45.4393 12.3211
Area served
Venice.
Nearby airports
Venice International Airport . Treviso International Airport
Area description
Located in the historic center near the train station and the car terminal (Piazzale Roma), Hotel Canal is only 2 minutes from the "Piazzale Roma" Stop, where the vaporetti that travel the Grand Canal,-the main waterway of Venice with its many splendid palaces-, take off for the Rialto Bridge, and Saint Mark's Square, close to major museums and landmarks.

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Canal Hotel Venice Rooms

Single Room
Room with 1 single bed includes Air conditioning , Cable / Satellite TV, Color TV, Ensuite / Private bathroom, Hairdryer, Heating, Mini bar, Non-smoking rooms, Room service, Telephone.
Double Room
Room with 1 double bed/ 2single bed includes Air conditioning , Cable / Satellite TV, Color TV, Ensuite / Private bathroom, Hairdryer, Heating, Mini bar, Non-smoking rooms, Room service, Telephone.
Double Room Canal View
Room with 1 double bed / 2 single beds includes Air conditioning , Cable / Satellite TV, Color TV, Ensuite / Private bathroom, Hairdryer, Heating, Mini bar, Non-smoking rooms, Room service, Telephone.
Triple Room
Room with 1 double bed and 1 single bed includes Air conditioning , Cable / Satellite TV, Color TV, Ensuite / Private bathroom, Hairdryer, Heating, Mini bar, Non-smoking rooms, Room service, Telephone.
Quadriple Room
Room with 1 double bed and 2 single bed includes Air conditioning , Cable / Satellite TV, Color TV, Ensuite / Private bathroom, Hairdryer, Heating, Mini bar, Non-smoking rooms, Room service, Telephone.

Amenities

  • Free buffet breakfast
  • WiFi
  • Airport shuttle
General
Concierge
Pet friendly
Dining
Free buffet breakfast
Bar/Lounge
Room service
Services
In-Room Safe
Internet
WiFi
Transportation
Airport shuttle

Nearby points of interest

  • Santa Lucia Station: 0.1 mi
  • Scuola Grande Arciconfraternita di San Rocco: 0.3 mi
  • Santa Maria Gloriosa dei Frari: 0.3 mi
  • Basilica dei Frari: 0.3 mi
  • Madonna dell'Orto: 0.4 mi
  • Murano Glass Museum: 0.4 mi
  • Ghetto: 0.5 mi
  • Ca'Pesaro: 0.5 mi
  • Palazzo Grassi: 0.5 mi
  • Chiesa di Santo Stefano: 0.6 mi
  • Port of Venice: 0.6 mi
  • Gallerie dell'Accademia: 0.6 mi
  • Art Gallery Bugno: 0.7 mi
  • Rialto Food Market: 0.7 mi
  • Rialto Bridge: 0.7 mi
  • Santa Lucia Station: 0.1 mi
  • Scuola Grande Arciconfraternita di San Rocco: 0.3 mi
  • Santa Maria Gloriosa dei Frari: 0.3 mi
  • Basilica dei Frari: 0.3 mi
  • Madonna dell'Orto: 0.4 mi
  • Murano Glass Museum: 0.4 mi
  • Ghetto: 0.5 mi
  • Ca'Pesaro: 0.5 mi
  • Palazzo Grassi: 0.5 mi
  • Chiesa di Santo Stefano: 0.6 mi
  • Port of Venice: 0.6 mi
  • Gallerie dell'Accademia: 0.6 mi
  • Art Gallery Bugno: 0.7 mi
  • Rialto Food Market: 0.7 mi
  • Rialto Bridge: 0.7 mi
  • La Fenice Theatre: 0.7 mi
  • Peggy Guggenheim Collection: 0.8 mi
  • Guggenheim Museum: 0.8 mi
  • San Moise: 0.8 mi
  • Basilica di Santa Maria della Salute: 0.9 mi
  • San Zulian: 0.9 mi
  • Museo Correr: 0.9 mi
  • Clocktower in Piazza San Marco: 0.9 mi
  • St Marks Square: 0.9 mi
  • Totem Il Canale: 0.9 mi
  • Campanile di San Marco: 0.9 mi
  • National Library of St Mark's: 1 mi
  • Basilica di San Marco: 1 mi
  • Archeological museum: 1 mi
  • Colleoni Monument: 1 mi
  • Palazzo Ducale: 1 mi
  • Bridge of Sighs: 1.1 mi
  • San Francesco della Vigna: 1.3 mi
  • San Giorgio Maggiore: 1.3 mi
  • Arsenale: 1.6 mi
  • San Pietro di Castello: 1.9 mi
  • Burano: 5.6 mi
  • Lace Museum: 5.7 mi

Hotel Policies

Check-in:
1300
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (34)

Ratings and reviews for Canal Hotel Venice

Overall score

2.9 / 5
5.01.0
34 out of 34
Amenities:
2.5
Room cleanliness:
3.4
Hotel staff:
3.7
Room comfort:
3.2
Location:
4.3
Value:
3.2

62% would recommend to a friend.

Sort by:
Review of Canal Hotel Venice

Reviewer score

1
5.01.0
NOT PICKEY
Cincinnati, Ohio
Apr 28, 2014

Misrepresented

When we arrived late at night we were met by one staff person. With no elevator, the porter we had hired from the taxi was kind enough to carry our heavy bags up the steps. The room was not large enough for us and our bags at the same time. There was only one electrical outlet in the room and it was being used by the TV that sat on top of the tiny refrigerator. The only other outlet was next to the door in the bathroom which we ran an extention cord across the room for my cpap machine. There was no outlet in the bathroom! The bed was a 6 inch mattress on old springs just like the old roll away beds. My husband and I are not young and it was miserable. The "garden" was a small patch of grass and weeds with two small plastic tables and 4 plastic chairs. We stayed two nights and then cancelled our next seven nights even without another alternative. Thankfully we found another hotel down the canal which was much more appropriate, did not misrepresent what they were and was much less expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
1
Review of Canal Hotel Venice

Reviewer score

4
5.01.0
Rosiegalgirl
Minnesota
Apr 5, 2014

Close to train station

Good experience helpful staff spacious room nice breakfast

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Canal Hotel Venice

Reviewer score

2
5.01.0
conference girl
Business
Ireland
Feb 25, 2014

Not great value

The price was similar as 4 star hotel. No wifi free. I did survey other hotel and their wifi was free. Breakfast time starts at 8 am . 2 days i missed breakfast because i had to go to conference earlier. They dont have excellent breakfast choice either. I dont recommend booking via internet for hotel next time as i am not happy for what i got with price that i paid.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

Review of Canal Hotel Venice

Reviewer score

3
5.01.0
dessabel
Chicago, IL
Jan 10, 2014

Simple yet clean and right priced

The outside of the hotel is not the greatest, but I was surprised with how clean the room and bathroom were. The breakfast was fair and enough to get us started for the day and the staff was friendly and helpfull. I just thought it was a bit of a walk (about 35min) from the hotel to The Piazza de San Marco... that was kind of a down side for me. But on the same note, the hotel is located just across the train station and from the vaporetto stop, which is very convenient.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Time-saving tip: Short walk from hotel

Train station and vaporetto stop

Review of Canal Hotel Venice

Reviewer score

5
5.01.0
technitium
sydney
Dec 16, 2013

The human touch makes a difference

I reached Venice after 30 hours of air travel followed immediately by an overnight train ride. Needless to say, when I reached Canal hotel at 6 am Venetian time, I was bone weary. However, I had entire day of sightseeing ahead of me. The staff at the Canal hotel were super friendly. Upon explaining my situation, they were very accommodating and allowed me to check in early so that I could freshen up. The gentleman at the desk, Mr. Paolo allowed me to check in early @ 9am, although their check in time is 1pm. Moreover, since the only room that had been emptied so far was a double room, he upgraded me to a double room from my single room. When I offered to pay the difference, he refused to take my money. Lastly, since I had just arrived, and was not entitled to a free breakfast till the next day, he also allowed me to get the breakfast for 5 Euros instead of the usual 10 euros. This kind of customer service goes above and beyond what one normally sees at hotels. I would highly recommend this hotel just for its customer service.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Dining tip: Short walk from hotel

Visit small trattorias in the interior, and avoid the tourist trap restaurants in the main streets.

Review of Canal Hotel Venice

Reviewer score

1
5.01.0
MrsBrit
St. Louis, MO
Oct 29, 2013

Not worth the money

We were very uncomfortable while staying here. Our room smelt like fresh paint, which was interesting since there were scuff marks all over the walls in the hotel and our room walls were covered in fabric. There was a wicker basket in the bathroom holding mini shampoos, lotion, etc. which was caked with dust and dirt. The desk, or vanity, in the bedroom had a crevice on the top of it outlining it which was also filled with dust and dirt. We had two windows. One faced the Canal Grande and the other had the curtains drawn. The window sill behind the drawn curtains was very dusty. The walls had satin fabric covering them which looked dirty and I can only imagine how dirty they actually were. The hotel is located on the Canal Grande, however we were not in the room much so the view really was not worth the cost, dirtiness, or uncomfortableness we felt staying here. Even the outside/front of the hotel looked like it needed major fixing up, and the hallways of the hotel needed fixing up as well (torn carpet, scuffed walls, cleaning supplies sitting in corners, etc.). We will definitely not stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
5
Value:
1
Review of Canal Hotel Venice

Reviewer score

4
5.01.0
tareken
Los Angeles
Apr 1, 2013

Husband and Wife

The hotel is extremely well located. It's a 3 minute walk from the station, so you don't have to walk all around Venice with your luggage. Another thing I particularly enjoyed was the advice that we got from the Staff. We asked for recommendations for both lunch and dinner and the restaurants that they recommended were superb!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Review of Canal Hotel Venice

Reviewer score

4
5.01.0
Anita the mami
London, UK
Jan 16, 2013

perfect for a family vacation

The hotel is 100 meters from the bus station, water station and railway station.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Canal Hotel Venice

Reviewer score

4
5.01.0
DasAiminator
Indiana
Nov 27, 2012

Just OK

I arrived in Venice via Marco Polo and took a bus(land) to the main drop off in Venice. I was silly and printed Googlmaps directions prior to arriving, thinking it would be just that easy...I was dead wrong. My husband and I walked around for at least 30 minutes looking for it. We lugged our suitcases up and down many bridges before somebody finally knew what hotel we were talking about. I suppose that there are so many that the locals have no idea which is which. It is located conveniently at the top of the canal, very close to the bus station and the cruise port as well as a water taxi stop. I think it took us 40 minutes to get to St. Marks by water taxi. When we checked in the first thing the gentleman at the counter asked for was our voucher...what voucher? We had booked our reservation through an internet booking site and only had a print out confirmation (luckily I travel with a folder of all documents like confirmations). He took this confirmation from me and did not return it. I'm not sure what they would have done had we not had at least the confirmation. We also had to pay an extra 4Euros which is some kind of new tourist tax in Europe. I didn't get the specifics on it. We were on the second floor and had a great view of the canal. The room was very small, but perfect for a couple. The bathroom was clean and modern, but the rest of the room definitely had an antique feel. There was a nice breakfast in the morning. Plenty of seating, but not a lot of food options. But, what they did have was good. We stayed at this hotel for only one night before departing on a cruise, and it was good for one night. We did not find that the employees were very friendly. They spoke to us but looked down at the desk the whole time. We would say hello and goodbye every time we passed and got no response. I just felt like a bother and that I wasn't welcomed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
4
Review of Canal Hotel Venice

Reviewer score

4
5.01.0
Short Mountain Mama
Arizona, USA
Oct 5, 2012

Lovin' Venezia

We had a great 2 nights in Venice, Italy at the Canal Hotel. The staff was very friendly and helpful. I love the location and would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Long walk from hotel

The best part about being in Venice is walking around, exploring the city. Take time to stroll down as many streets as possible. You will find some wonderful shops in out of the way places.

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