Atlantide Hotel Venice

This is located very close to the bus/train station which was nice not to have to lug your baggage all over the city. There is no elevator, but after traveling a bit thats just what to expect in Europe. Its an older place that has not been updated, but that just matched the rest of the city. For a place to sleep and take a shower its not bad, I would stay again.

The stay at the hotel was pleasant. Everything was very clean but the room was awfully small!!

Stay for one night, to pick up a cruise, convient to find, as located colse to Pizza Roma and the cruise terminal. i took the room as it was the cheapest advaible, and only needed somewhere for a few hours. Don't expect much, but somewhere to crash. If you need comfort, pick somewhere else. My room was on 5th floor.( no elevators}ke one suitcase up, but no help to come down. I got the impression from staff, that because of demand, I should not complain about anything. good luck

Superb location - a short walk from the train station. Excellent reception when I arrived. Desk clerk spoke fluent English and gave me thorough, quality advice on how to go about touring and dining in Venice. The room was the size of a walk-in closet but clean. For my one-night stay, I was comfortable. No air conditioning but even on the 4th floor it didn't matter. The room had a fan but didn't have a window that could be opened - therefore, a little stuffy. I don't think WiFi was available, although I didn't ask. A simple but satisfying breakfast is served in the morning.

Hotel is in a great location relative to train station since you don't need to take any water taxi or vaporetto, or climb up and down bridges with your luggage. Just a 5 minute walk from station to hotel. It can be a bit confusing to unaccustomed travelers since you need to check into this hotel at a different hotel. Be sure to read the info describing the hotel so you understand this prior to arrival. Hotel itself is no-frills and a bit outdated. It was clean but was not a place I would want to spend a lot of time. When in Venice though, you probably won't spend much time in your hotel anyways. Staff was friendly and helpful. Price seemed a little high for what you get, but I think it was fairly standard for Venice.

Value for money. Good location. The room was clean. Beaware that if you go there before 2pm you can't check in before that. You should wait till they clean your rooms. They claim on their website that guests can check in anytme after 8.00am. This is not true. You can always leave your bags in the reception and go out. Apart from that the hotel was good, nice and clean. Location was really good for us.

Everything was fine - perfect if you want a inexpensive room just to crash in for the night. You get what you pay for, and this was fine for what we needed. It was clean, and in an exciting part of Venice.

Excellent location. Very close to railway station. Located in a quiet little lane. No wheelchair access or lifts.

Hotel Atlantide is a two star hotel, so you know what you are walking into. What I did not expect, however, was the hotel to not honor claims it made on its own website. Part of the reason we booked the hotel was the complimentary trip to Murano Island through the hotel advertised on their website(http://www.atlantidehotel.com/services/). When we checked in we were informed that was a mistake, and the hotel didn't actually offer the trip. When we expressed dissatisfaction The receptionist asked me to speak to his manager the following day to see if something could be arranged. When I spoke to the manager I was given two stories. Initially they told me what they offered was a "complimentary opportunity" to pay 20 Euro to go to the Island, but only if you intend to buy something. Then halfway through the conversation, the story changed and I was told that the website I was looking at (which still promotes the trip) was not actually their website despite having their name all over it. The end result is management would not honor their advertisement which soured our time in Venice. We were told that we should pursue the company who developed the website for them if we want to be reimbursed for our trip, which is ridiculous. The total cost for us to get to Murano on our own was 13 Euro, plus 10 Euro to tour a glass blowing factory. A simple reimbursement of such a small amount would have gone a long way to facilitate a better customer experience. In the end, it wasn't the money that was an issue, but the false advertising on their website and managements refusal to acknowledge the error and make amends. Beware what you read about them before booking.

Spartan, but comfortable and clean. Very friendly and helpful receptionists. Well located for train station and cruise terminals.