Primavera

3 stars
VIA CAVOUR 39, 28838 STRESA, Stresa, 0
Hotel Overview
Reviewer score
1.0
out of 5
1 reviews
bait-and-switch plus racist remarks

I ordered our mid-August room way back in mid-June. When we arrived, we were told that the hotel... See full review

  • DocZamalek
  • Aug 17, 2014
The hotel has a central position. 0508 SR This is a traditional building. The hotel is located in the pedestrian area of Stresa, situated in a very central position.

Primavera Rooms

Guest Rooms
Rooms are medium in size and have been recently renovated. They are furnished in a traditional and fine style. The decor are fine and there is a particular care for every detail.

Amenities

General
Elevators
Dining
24 hour room service

Hotel Map

45.8848 8.5415
Area served
Milan
Nearby airports
Orio al Serio, (BGY), 93.00, KM, E; Linate, (LIN), 76.00, KM, SE; Malpensa, (MXP), 38.60, KM, N; Sandro Pertini (caselle), (TRN), 103.00, MI, SW;

Dining

Restaurant
The breakfast room is located at the first floor.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (1)

Ratings and reviews for Primavera

Overall score

1 / 5
5.01.0
1 out of 1
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
1
Value:
1
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Review of Primavera

Reviewer score

1
5.01.0
DocZamalek
Business
Ankara, Turkey
Aug 17, 2014

bait-and-switch plus racist remarks

I ordered our mid-August room way back in mid-June. When we arrived, we were told that the hotel was filled and we were being sent to another of their properties (the strangely named "Hotel Meeting") several blocks further back from the seaside. This was already unacceptable, because I chose this hotel specifically for the location. We argued it with the manager, an unpleasant man who kept insisting that both were 3-star and of comparable quality, which wasn't the point. He finally agreed to refund us 70 Euros, but only after much unpleasant wrangling, which culminated in his checking the passports of my wife and sister-in-law (who are Turkish) and proceeded to sneer and say that Turks are not trustworthy. He repeated the statement later in a different form: "I am not Turk. I'm Italian." Absolutely unacceptable, of course. If not that he already had my money in advance through CheaptTickets, we would have left on the spot. Some of his staff tried to be nice to us, perhaps in embarrassment over his over racism. But as we left the hotel, the manager was conveniently absent, of course, and to get the 70 Euros I had to sing a statement saying that they were refunding me even though the two hotels were of the same quality (the point was always location, not quality). In any case, please don't reward the racist manager by booking here.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

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