Veneto Palace Hotel Rome

The Hotel locatation was great. The cleaness was perfect. The renew bedrooms were pretty. The beds white, neat, great. The aircondition in the second bedroom was not working wright, eventhough they tried to correct it several times, it didn´t work properly. The welcome was disapointing. We were told we had our reservation in the Hotel Veneto and they tried to gave us "The Residence" a cheaper hotel next door, giving us breakfast included, because she told us she had no space for us, but telling us it was the same. But it wasn´t because even the every day tax that we had to pay was cheaper in the residence than in our reservation. The asked us to pay it in cash without any recip for the tax. 2euros for each of us in the residence and three euros in the hotel .So the room was not the same we had paid and she didn´t gave us an explanation, just trying to take advantage of us. Diaj!! The girl who was incharge was really rude . She pretend to call the caraviniery( police) when she was not behaving herself. We couldn´t talked with the manager at 9pm nor any other person, that could do something. We were two woman alone at night, with no other choice tahn to accept what ever she was giving us and not what we payed. Next day they change us to the real room. They gave us complementary free drinks and the breakfast, included to compensate the bad time. All the other personel were great and helpful. But it left a poor impresion and we had a bad taste of it.

The hotel was nice, clean and the staff was responsive. The room was smaller than they implied, but it did have air conditioning and a breakfast room on the top floor with a view of Rome and a good continental breakfast. I do not think this hotel is as close to some of the sights as they say they are.

Spent 5 days traveling through Rome. We didn't spend much time in the room, but it was nice. It was a little loud with the people upstairs and the toiler kept running. Room was of good size (for Europe) but a little overpriced. They charge you a 3 euro a day per person tax (in cash) when you check in. Not a lot of good restaurants near by, although there were many restaurants in the area. It was 10 minute walk to Metro, making it easy to get places.

The hotel is very nice and is located just 2 blocks from the famous Via Venetto. It's a short walk to the Metro and most attractions. The hotel is clean, and security is tight so you'll always feel safe. Also, the shower is quite luxurious. Very good water pressure, with three different heads that shoot out in different directions. BUT...the hotel is not very accomodating and they will nickle and dime you for everything. They charge for wireless internet by the hour, and it wasn't working in my room. Since I had to log on for work each night, I had to go down to the lobby for 2 hous each night, which was very uncomfortable and inconvenient. When I complained about it, they were very rude and offered no further assistance. Also, only one person can be logged onto the internet a time. When you check in, they will mention the breakfast on the 7th floor. They led us to believe that it was complimentary. Once I was seated with my food, they came over and told me that the breakfast wasn't included and asked me to sign a bill for an amount that would get you a very nice dinner at a nice restaurant. And to pay that amount for bread and cereal is an outrage. They only allow you to have one key "for security purposes." Also, you need to stick the key in a slot in the room for the electricity to work. So, if you're traveling with more than one person, if you leave the room, your friend won't be able to watch TV or have the lights on. It makes it difficult if you're coming and going at different times. Also, they don't allow guests in your room. They don't put a top sheet on the bed, so your sleeping directly under the bedspread, which I don't think is sanitary. I asked for another sheet to be sent up, but the next day the maid took it off again. Also, the maid left a bag of garbage in the room on top of my suitcase. Additionally, even though I don't smoke, when I came back to the room, there was a flattened cigarette butt on the floor. I wonder how well the room was actually cleaned. So, despite the hotel's location and accomodations, I wouldn't stay here again, nor would I recommend it, because the above items were a significant inconvenience. The hotel's indifference to my discomforts left a very bad taste in my mouth. So, unfortuantely, I can't rate this hotel higher than a 2, nor can I recommend it to others.

We were very happy with our stay. We were surprised to be given a large, very beautifully decorated room in the adjoining building (the elevator is quite interesting). The location is great---within walking distance of the termini station and many wonderful spots. The staff was helpful and the breakfast (which is free unless you wanted an omlette or fresh oj) was very good, and in a lovely spot at the top of the 7 story building.

Hotel desk was extremely helpful,making phone calls and reservations. Always smiling and waving when we left and returned, The location was wonderful. Very safe upscale area. Close to metro and walkable to most sights. GREAT restaurants of gourmet quality walking distance.It would have been nice to have coffee in the room. However breakfast was excellent offering a wide selection.

No hot water in the mornings, and one morning no water at all. room# 628 The roof in the back of the room so low, I was banging my head the first two days. The closet has no middle divisions for, you have to put your cloth in the floor. The safe is in the floor of the closed, you have to kneel to reach it. Television has no reception. you hear but can not watch it.

The Hotel Veneto had a really lovely interior and extremely friendly staff. My husband and I found our bed to be very hard and uncomfortable and the hotel itself a little off the beaten path, but otherwise we were happy with our stay. The bath tub was also a plus.

My daughter and I went for Spring Break.We were sight seeing most of time but would have loved having nicer accomadations to relax in. the room was small an located on a very busy loud street. we had to sleep with Ipods on with music to drown out street noise.Hotel was clean but does need to spruce up hallways.Location is great location to walk to sights if you enjoy walking. Breakfast was always good.

The hotel is in a quiet location, and just a 10 minute walk to Metro, also there is a bus stop at the bottom of Via Veneto and Barberini to get the 52 or 53 which stops in front of the hotel and can be a nice relief after a long day of walking. Visited Rome with my Dad for his 70th birthday and stayed in a room with two twin beds. Beds were firm, but comfortable, we slept well. Some may find the room small but that is common in a city, it was plenty big for the two of us. Remember when you go to Rome you don't stay in your room except to sleep! The bathroom was updated and very clean - loved the heated towel racks! The staff was wonderful in all aspects. Internet was a bit flaky but they were having it serviced so I would guess that issue has been cleared up. Breakfast was a perfect way to start the day - different rolls, cereal, wonderful fruit torte but the best was the ham, salami, turkey and swiss cheese platters. I would definitely stay at this hotel again when visiting Rome.