Nightly rates from $201
Rate based on Check-in: Jun 22, 2012 Check-out: Jun 25, 2012
Hotel Overview
Reviewer score
4.5
out of 5
33 reviews
EDUCATION OF GRAND CHILDREN

GOOD BASE OF OPERATION FOR CONVENIENCE OF TRANSPORTATION (bus, metro, train). AND RESTAURANTS. See full review

  • EUROPHILE
  • Mar 18, 2012
great hotel but rude staff

Great location and nice modern rooms, but the staff at the front desk were very cold and rude. I... See full review

  • WorldtravellerSFO
  • Jan 22, 2012
A first class hotel in Rome, the BEST WESTERN Hotel Universo is located at only 200 meters from the Opera Theatre, Termini train station and the air terminal and a few steps from Vittoriano, Galleria Borghese, Via Veneto, Colosseo and Fori Romani. This property is set in a historical building of the 19th century and is provided with all modern amenities: completely refurbished rooms with Wi-Fi connection, Television-satellite, air conditioning and some also with LCD Television. American bar and two restaurants with national and typical cuisine, where you can taste a lot of local specialties. Ideal also for business men, the hotel is provided with a meeting center suited to welcome up to 300 people. 10% national VAT included. Local city fee is up to 3.00eur per night, per adult over 10 years old. The additional fee is excluded and it will be paid directly at the hotel.

BEST WESTERN Hotel Universo Rooms

1 QUEEN BED
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2 SINGLE BEDS
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1 KING BED
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2 SINGLE BEDS
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1 KING BED
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1 KING 1 SINGLE
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1KING 2 TWIN BEDS
Description not provided
1 KING BED
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1 KING BED
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2 SINGLE BEDS
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1 SINGLE BED
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2 SINGLE BEDS
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2 SINGLE BEDS
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1 KING BED
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1 KING 1 SINGLE
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2 SINGLE BEDS
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1 KING BED
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1 DOUBLE BED
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Hotel Map

Area served
Civitavecchia, Napoli, Latina, Tivoli, Pescara, Perugia, Ostia Antica
Nearby airports
(CIA), 15.00, KM, SE;
Area description
City Center

Amenities

  • 24 Hour Front Desk
  • Accessible facilities
  • Air Conditioned
  • AM/FM Alarm Clock
  • Balcony
  • Bathroom Telephone
  • Bidet
  • Business center
  • Cellular Telephone Rental
  • Coffee Maker in Room
  • Coffee Shop
  • Concierge Desk
  • Conference Facilities
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Currency Exchange
  • Data port Available
  • Doctor on Call
  • Double Bed
  • Electronic Door Locks
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • FAX
  • Fitness center
  • Free Newspaper
  • Grab Bars in Bathroom
  • Guest Laundromat
  • Hairdryer in Room
  • Ice Machine
  • Internet Access
  • Ironing Board
  • King Bed
  • Lounge
  • Meeting/Banquet Facilities
  • Multilingual
  • No Smoking Rooms/Facilities
  • Queen Bed
  • Restaurant
  • Room Service
  • Safe
  • Safe Deposit Box
  • Secretarial Service
  • Security
  • Single Bed
  • Sofa Bed
  • Steam Bath
  • Television with Cable
  • Wake-up Service
  • Wheel Chair Access

Dining

Quattro Stagioni Restaurant
Quattro Stagioni Restaurant, on premises, accommodates up to 175 guests, breakfast served from 6:30 a.m. to 10:30 a.m.
Lo Zodiaco Grill
Lo Zodiaco Grill, on premises, open for: lunch, dinner, serves Italian and International cuisine. Open 12:30 p.m. to 2:30 p.m. and 6:30 p.m. to 9:30 p.m. Can seat up to 60 guests.

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (33)

Ratings and reviews for BEST WESTERN Hotel Universo

Overall score

4.5 / 5
33 out of 33
Amenities:
4.2
Room cleanliness:
4.4
Hotel staff:
4
Room comfort:
4
Location:
4.7
Value:
4.2

97% would recommend to a friend.

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Review of BEST WESTERN Hotel Universo

Reviewer score

4
EUROPHILE
San Antonio, TX, USA
Mar 18, 2012

EDUCATION OF GRAND CHILDREN

GOOD BASE OF OPERATION FOR CONVENIENCE OF TRANSPORTATION (bus, metro, train). AND RESTAURANTS.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of BEST WESTERN Hotel Universo

Reviewer score

4
WorldtravellerSFO
San Francisco, CA, USA
Jan 22, 2012

great hotel but rude staff

Great location and nice modern rooms, but the staff at the front desk were very cold and rude. I stayed for 3 nights , but the room was cleaned only once

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
4
Time-saving tip: Short walk from hotel

Two blocks from train station

Review of BEST WESTERN Hotel Universo

Reviewer score

5
LAURA
Not Provided
Aug 24, 2011

The hotel was in a good location

The hotel was in a good location close to Termini. The room was impressive, very modern and a good size. The breakfast buffet was good. I would recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
4
Review of BEST WESTERN Hotel Universo

Reviewer score

5
Peter
Not Provided
Feb 1, 2011

Nice Hotel and very convenient

Nice Hotel and very convenient for main sites. The breakfast was adequate. The rooms were spacious but need better insulation from the outside as the traffic noise was quite noticeable. Ideal for what we wanted.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
4
Review of BEST WESTERN Hotel Universo

Reviewer score

4
Anonymous
Not Provided
Jan 13, 2011

The WiFi situation was messy,

The WiFi situation was messy, and the food not terrific. We had an early start and alough breakfast officially started at 600am we weren't able to get hot food until 7 , and so missed out. Little things make the difference.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
No rating
Location:
5
Value:
5
Review of BEST WESTERN Hotel Universo

Reviewer score

5
MARIE
Not Provided
Sep 28, 2010

If I'm ever lucky enough to stay

If I'm ever lucky enough to stay in Rome again, it will be at the Universo. From the minute we arrived, the staff could not have been more helpful, polite or informative. The room was large and clean - the bathroom was amazing! This is the sort of hotel you wish you could pack into your suitcase and take with you wherever you go.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of BEST WESTERN Hotel Universo

Reviewer score

5
Lee
Not Provided
Sep 1, 2010

Great location in terms of Termini

Great location in terms of Termini and Colosseum. Also thought the hotel was lovely for the price. Would definitely stay there again and recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
5
Review of BEST WESTERN Hotel Universo

Reviewer score

4
ANTHONY
Not Provided
Aug 17, 2010

Our first room, located on the

Our first room, located on the 4th floor smelled of sewerage, the carpet was filthy, the shower flooded, and the air-conditioning was frigid and not adjustable (even though the thermostat seemed to allow adjustment). When we complained we were promptly granted a room change. The second, while cleaner, was cramped (as was the first), had inadequate storage (no night tables, like the first), had one armoire type closet. for 2 people without any drawers, a shower that was difficult to use without flooding, air-conditioning that could not be adjusted (even though the room thermostat seemed to allow adjustment, a fact that was later confirmed with hotel staff). While the location, near the Termini is excellent for touring using busses and the metro, and the included breakfast and price were excellent,I would not use this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
No rating
Location:
5
Value:
4
Review of BEST WESTERN Hotel Universo

Reviewer score

3
Anonymous
Not Provided
May 20, 2010

Absolutely terrible. The whole

Absolutely terrible. The whole double room was exactly the size of a standard double bed. No where to walk around bed or put luggage!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
No rating
Location:
4
Value:
4
Review of BEST WESTERN Hotel Universo

Reviewer score

5
JOHN
Not Provided
Mar 8, 2010

Great Hotel 2mins from Termini.

Great Hotel 2mins from Termini. Buffet Breakfast excellent except for probably the worst coffee encountered in Rome, no matter this was my second stay in Universo and coffee wouldn't put me off staying again, especially on 5th floor with balcony. Reception staff friendly and helpful with a sense of Humour. Stay here and enjoy yourself.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
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