$69 Avg/night
Rate and special offer based on Check-in: Oct 5, 2014 Check-out: Oct 6, 2014

Mercure Palermo Centro

3 stars
Via Mariano Stabile 112, PALERMO, 90139
Hotel Overview
Reviewer score
3.8
out of 5
5 reviews
Good hotel in center of Palermo

Modern, very clean, friendly staff. Room was slightly small but was fine. Bathroom was big, No... See full review

  • Jay Jay2
  • Jun 14, 2013
Exceeded expectations

Excellent location, helpful staff, modern and very clean rooms. I was completely surprised for the... See full review

  • Anonymous
  • Dec 9, 2009
The new Mercure Palermo Centro is located in the city centre, 200 meters from Politeama Theatre and Massimo Theatre. This 4 star hotel offers 93 soundproofed rooms, a stylish hall, bar and internet point. Ideal for business and tourist stays.

Hotel Map

38.1241 13.3605
Area description
Downtown

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Reviewer score 4.5 out of 5
Reviewer score 3.8 out of 5

Amenities

General
Air conditioned
Elevators
Dining
Room service
Services
24 hour front desk
In-Room Safe
Car rental desk
Parking
Parking
Room
Radio
Telephone
Mini bar
Hairdryer in room
TV remote control
Bathroom telephone
In room movies
Shower

Nearby points of interest

  • Palermo Train Station: 1.4 mi

Hotel Policies

Check-in:
01:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (5)

Ratings and reviews for Mercure Palermo Centro

Overall score

3.8 / 5
5.01.0
5 out of 5
Amenities:
3.4
Room cleanliness:
4.4
Hotel staff:
3.6
Room comfort:
4
Location:
4.6
Value:
4.4

80% would recommend to a friend.

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Review of Mercure Palermo Centro

Reviewer score

3
5.01.0
Swordfish
London
Dec 21, 2013

Very Good Location

The hotel is very well located. Convenient for the sights (not that there are many in Palermo in my opinion!) and easy to get to from the airport. There are some good restaurants near by too. There were 2 computers in the lobby offering free internet. (You need to ask for a remote keyboard). Room was quiet. Breakfast was included and was quite nice too. Now the negatives: for a supposedly four star hotel, you would expect fresh coffee and juices rather than drinks coming out of a machine. Fresh fruits rather than the canned peaches and pineapple rings. The furnishing in the room was very basic. Bed wasn't comfortable. No safe in room which was a pain. Just a tiny window with no view. Tolietries weren't replenished each day. And I really couldn't understand why they were exhibiting paintings of female nudes in the lobby. Thankfully, I think the quality of the works was too poor to cause offence to anyone. But I didn't pay much and so overall it was not bad. I might have gave them a four star rating if they had described themselves as a 3* rather than 4* hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
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Review of Mercure Palermo Centro

Reviewer score

4
5.01.0
Jay Jay2
Glen Cove, NY
Jun 14, 2013

Good hotel in center of Palermo

Modern, very clean, friendly staff. Room was slightly small but was fine. Bathroom was big, No noise but my room had view of fire escape. Price was great, in other cities paid 3 times as much for same. TV was good with lots of channels. Bk was included and was plenty. Was in center, also close enough to port. Would definitely go back there. Note: Palermo doesn't have many street signs, so have a GPS or a good map before u get there.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Sightseeing tip: Not Applicable

Some larger cities in Southern Italy don't have street signs on many corners. So have a good map with you or a GPS.

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Review of Mercure Palermo Centro

Reviewer score

4
5.01.0
Pedro V
Chicago, IL
Nov 30, 2012

Great value, and safe walkable location, staff simply average

We stayed for two nights at the Mercure Palermo and had a comfortable stay. Our room was comfortable and quiet, although on one morning the staff was doing maintenance on the room adjacent to ours. The room and bathroom was very clean. We also enjoyed the fact that our room had a balcony, which was very cool. It was nice enough to sit outside and enjoy the view one morning. The breakfast is surprisingly good. It featured eggs, bacon, cereal, breads, pasteries, yogurt, and a nice coffee/espresso maker. We were very pleased with it and in fact I can't believe it was included in our cheap rate. The staff was just okay. They were friendly, but did not go out of their way to help us find locations and make dinner reservations. In fact, the one restaurant they recommended received some bad reviews. Overall I cannot complain about the service since we got such a good rate and I think I would definitely return as it has a great location with many restaurants within a 5-7 minute walk.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
5
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Review of Mercure Palermo Centro

Reviewer score

5
5.01.0
Anonymous
Seattle, WA
Dec 9, 2009

Exceeded expectations

Excellent location, helpful staff, modern and very clean rooms. I was completely surprised for the price. Breakfast (included) was great - much better than your typical continental spread. This place is an absolute steal. I don't usually write reviews so that should tell you something.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
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Review of Mercure Palermo Centro

Reviewer score

3
5.01.0
Anonymous
Stevenson Ranch, CA
Jul 25, 2009

nice hotel, need better customer service

The hotel is located very close to bus routes, restaurants & shopping which was a plus. You can take the public bus to the nearest beach, Mondello, it only takes 10-15 minutes & the beach is GORGEOUS! If you have the time you should go to Taormina, it's a 3 hour drive east of Palermo. Taormina was the best part of my trip. The Mercure Hotel is pretty, very modern & nicely done. Maybe it is because I come from a hospitality industry background which makes me expect a certain level of customer service, but I did NOT receive it at this hotel. The front desk agents acted as if they were getting annoyed with me for asking the simplest of questions throughout my stay.... like, can I please have 2 room keys? The bartender at Mercure in the lobby was a very nice guy though (I think his name was [...] or something like that), despite the front desk snobs. The rooms are nice & our bathroom was pretty big. Overall it was okay, nothing outstanding.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
3
Dining tip: In Hotel

The restaurant in the hotel is only open for the breakfast buffet in the morning. Otherwise it is closed & the in-room dining menu is very limited so be prepared to get food elsewhere.

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