Mercure Palermo Centro ★★★

$40
avg/night
Rate and special offer based on
Check-in: Feb 26, 2016 Check-out: Feb 27, 2016
4.5 /5
Overall score
95%
Would recommend
Amenities:
4.1
Cleanliness:
4.7
Hotel staff:
4.4
Comfort:
4.4
Location:
4.8
Value:
4.6
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Overview

The new Mercure Palermo Centro is located in the city centre, 200 meters from Politeama Theatre and Massimo Theatre. This 4 star hotel offers 93 soundproofed rooms, a stylish hall, bar and internet point. Ideal for business and tourist stays.

Recommendations for you

Guest score 4.5 / 5
$55
Guest score 2.5 / 5
$47
Guest score 3.8 / 5
$73
Guest score 4.3 / 5
$46
Guest score 0.0 / 5
$78
Guest score 4.0 / 5
$56

Amenities

General

  • Air conditioned
  • Elevators

Dining

  • Room service

Services

  • 24 hour front desk
  • In-Room Safe
  • Car rental desk

Parking

  • Parking

Room

  • Radio
  • Telephone
  • Mini bar
  • Hairdryer in room
  • TV remote control
  • Bathroom telephone
  • In room movies
  • Shower

Reviews

4.5 /5 Overall score

95% Would recommend

  • Amenities: 4.1/5
  • Cleanliness: 4.7/5
  • Hotel staff: 4.4/5
  • Comfort: 4.4/5
  • Location: 4.8/5
  • Value: 4.6/5

Family Trip

Would recommend Fri, Apr 17, 2015
Everything (location, service, room facility and the breakfast buffet) is excellent at the Mercure Palermo Centro. The only thing I like to comment for all European hotels is the lack of a coffee/hot water maker in the room. Going down to the restaurant or the bar for a small pot of hot water each time (3-4 times a night for two tea drinkers) is quite a bother for both the service staff and the guest.

| N/A Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Very Good Location

Would recommend Sat, Dec 21, 2013
The hotel is very well located. Convenient for the sights (not that there are many in Palermo in my opinion!) and easy to get to from the airport. There are some good restaurants near by too. There were 2 computers in the lobby offering free internet. (You need to ask for a remote keyboard). Room was quiet. Breakfast was included and was quite nice too. Now the negatives: for a supposedly four star hotel, you would expect fresh coffee and juices rather than drinks coming out of a machine. Fresh fruits rather than the canned peaches and pineapple rings. The furnishing in the room was very basic. Bed wasn't comfortable. No safe in room which was a pain. Just a tiny window with no view. Tolietries weren't replenished each day. And I really couldn't understand why they were exhibiting paintings of female nudes in the lobby. Thankfully, I think the quality of the works was too poor to cause offence to anyone. But I didn't pay much and so overall it was not bad. I might have gave them a four star rating if they had described themselves as a 3* rather than 4* hotel.

| London Singles

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

Good hotel in center of Palermo

Would recommend Fri, Jun 14, 2013
Modern, very clean, friendly staff. Room was slightly small but was fine. Bathroom was big, No noise but my room had view of fire escape. Price was great, in other cities paid 3 times as much for same. TV was good with lots of channels. Bk was included and was plenty. Was in center, also close enough to port. Would definitely go back there. Note: Palermo doesn't have many street signs, so have a GPS or a good map before u get there.

Attractions

Some larger cities in Southern Italy don't have street signs on many corners. So have a good map with you or a GPS.

| Glen Cove, NY Singles

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

Great value, and safe walkable location, staff simply average

Would recommend Fri, Nov 30, 2012
We stayed for two nights at the Mercure Palermo and had a comfortable stay. Our room was comfortable and quiet, although on one morning the staff was doing maintenance on the room adjacent to ours. The room and bathroom was very clean. We also enjoyed the fact that our room had a balcony, which was very cool. It was nice enough to sit outside and enjoy the view one morning. The breakfast is surprisingly good. It featured eggs, bacon, cereal, breads, pasteries, yogurt, and a nice coffee/espresso maker. We were very pleased with it and in fact I can't believe it was included in our cheap rate. The staff was just okay. They were friendly, but did not go out of their way to help us find locations and make dinner reservations. In fact, the one restaurant they recommended received some bad reviews. Overall I cannot complain about the service since we got such a good rate and I think I would definitely return as it has a great location with many restaurants within a 5-7 minute walk.

| Chicago, IL Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Exceeded expectations

Would recommend Wed, Dec 9, 2009
Excellent location, helpful staff, modern and very clean rooms. I was completely surprised for the price. Breakfast (included) was great - much better than your typical continental spread. This place is an absolute steal. I don't usually write reviews so that should tell you something.

| Seattle, WA Friends

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

nice hotel, need better customer service

Would not recommend Sat, Jul 25, 2009
The hotel is located very close to bus routes, restaurants & shopping which was a plus. You can take the public bus to the nearest beach, Mondello, it only takes 10-15 minutes & the beach is GORGEOUS! If you have the time you should go to Taormina, it's a 3 hour drive east of Palermo. Taormina was the best part of my trip. The Mercure Hotel is pretty, very modern & nicely done. Maybe it is because I come from a hospitality industry background which makes me expect a certain level of customer service, but I did NOT receive it at this hotel. The front desk agents acted as if they were getting annoyed with me for asking the simplest of questions throughout my stay.... like, can I please have 2 room keys? The bartender at Mercure in the lobby was a very nice guy though (I think his name was [...] or something like that), despite the front desk snobs. The rooms are nice & our bathroom was pretty big. Overall it was okay, nothing outstanding.

Dining

The restaurant in the hotel is only open for the breakfast buffet in the morning. Otherwise it is closed & the in-room dining menu is very limited so be prepared to get food elsewhere.

| Stevenson Ranch, CA Friends

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 2 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

Top hotels

Nearby points of interest

Palermo Train Station 1.4 mi

Hotel Policies

  • Check-in: 01:00 PM
  • Check-out: 12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

$40
avg/night
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Rate and special offer based on Check-in: Feb 26, 2016 Check-out: Feb 27, 2016