The hotel is located right across from the main train station. The airport buses drop you off on the east side of the station and the hotel is right there which is great. Getting into the subway system, and then in to the heart of town is about a
5-7 min ride + waiting time and walking to the subway which is all underground at the central station. Walking is 30 minutes to Duomo. The rooms are an average size for european standards. Toiletries are nothing special. The hotel bath tub drains were slow. The bathrooms get wet with the half glass door as the shower curtain--although most european countries use this standard. The beds were not comfortable as dents and sagging were present. Our airconditioning wasn't working and they said they would send someone, but never did. Breakfast is mediocre. The orange juice is a drink. The milk tastes like powder milk. Also there are no irons to use. They only have an ironing service available in the mornings. The building also vibrates when the subway passes under the hotel. Oh and the Earthquake in Northern Italy about 10 days prior--the hotel building was shaking at 3-4am. The hotel didn't even send out a flyer to all the rooms saying that the building was safe etc. On a positive note, it rained a lot, and the hotel provided large umbrellas to use. Housekeeping staff was friendly.
Very easy walk from the central train station, even with luggage. Nice, modern room. The bar/dining area is dead at night. Breakfast was average. I may not have looked in the right places, but the restaurant choices in walking distance were not
great. All-in-all a good choice if you are commuting by train. Good business hotel.
Very good location but very very poor customer service, especially by the receptionist guy called Nico, who forgot to wake me up in the morning and failed to apologise when told him that I've missed a very important meeting, and by the restaurant
manager who was extremely unfriendly.
Over all an unpleasant stay.