$87 Avg/night
Rate based on Check-in: Nov 4, 2014 Check-out: Nov 6, 2014

Universo Hotel Florence

3 stars
Plazza Santa Maria Novella 20, Florence, 50123
Hotel Overview
Reviewer score
3.5
out of 5
12 reviews
Great place to stay in Florence

Very nice hotel in a great location near train station and within easy walking distance to all the... See full review

  • Anonymous
  • Feb 10, 2010
Great location, cool design, great price

Hip little designer hotel in the heart of Florence. Short walk to train station and very close to... See full review

  • Anonymous
  • Nov 19, 2009
The Universo is a 3 stars hotel completely refurbished during 2007/08. 41 rooms all of them equipped with private bathroom (shower) hairdryer, air-conditioned, heating, LCD TV, writing desk, direct telephone. Located in the heart of Florence, just 3 min walking distance from the main rail station, few steps away from the most important attractions like the duomo, san Lorenzo, shopping center, utilizi gallery, Boboli garden. Exhibition center, business center and congress center are located no more than 10 min, walking distance from the hotel. Hotel provides Baby sitting service, concierge, currency exchange, doctor on call, dry cleaning, internet access- high speed, laundry service, lift/ elevator, non smoking rooms, parking facilities- at cost, reception and safe deposit box.

Hotel Map

43.7741 11.2501
Area served
Florence
Nearby airports
PSA Galileo Galilei International Airport.
Area description
City Center: piazza Santa Maria novella – in the heart of shopping streets, 150m from main rail station, 300m from the Duomo, 700m from uffizi gallery, palazzo vecchio and pontie vecchio.

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Universo Hotel Florence Rooms

Classic single room
The room offers one single bed. Classic single room have courtyard view- equipped with single beds Which includes air conditioning, private bathroom with shower, bathroom amenities, cable/ satellite TV, color TV, hairdryer, heating, Internet access, laundry service, writing desk, non smoking rooms and direct telephone.
Classic double room
The room offers 1 double or two single beds. Classic double room have courtyard view- equipped with large bed or two single beds Which includes air conditioning, private bathroom with shower, bathroom amenities, cable/ satellite TV, color TV, hairdryer, heating, Internet access, laundry service, writing desk, non smoking rooms and direct telephone.
Classic triple room
The room offers one double bed and one single bed or three single beds. Classic triple room have courtyard view- equipped with single beds Which includes air conditioning, private bathroom with shower, bathroom amenities, cable/ satellite TV, color TV, hairdryer, heating, Internet access, laundry service, writing desk, non smoking rooms and direct telephone.
Superior double room
The room offers one double or two single beds. Superior double room have courtyard view- equipped with single beds Which includes air conditioning, private bathroom with shower, bathroom amenities, cable/ satellite TV, color TV, hairdryer, heating, Internet access, laundry service, writing desk, non smoking rooms and direct telephone.

Amenities

  • High-speed internet
General
Concierge
Pet friendly
Internet
High-speed internet

Nearby points of interest

  • Church of Santa Maria Novella: 0.1 mi
  • Santa Maria Novella Train station: 0.1 mi
  • Medici Chapels (Cappelle Medicee): 0.2 mi
  • Basilica di San Lorenzo: 0.2 mi
  • Laurentian Library (Biblioteca Medicea Laurenziana): 0.2 mi
  • Museo di Palazzo Davanzati: 0.3 mi
  • Piazza della Repubblica: 0.3 mi
  • Mercato Centrale: 0.3 mi
  • Santa Maria Novela Basilica: 0.3 mi
  • Giotto's Bell Tower (Campanile di Giotto): 0.3 mi
  • Piazza del Duomo: 0.3 mi
  • Centro Storico: 0.3 mi
  • Duomo - Cathedral of Santa Maria del Fiore: 0.3 mi
  • Duomo Museum (Museo dell'Opera del Duomo): 0.3 mi
  • Piazza della Signoria: 0.4 mi
  • Church of Santa Maria Novella: 0.1 mi
  • Santa Maria Novella Train station: 0.1 mi
  • Medici Chapels (Cappelle Medicee): 0.2 mi
  • Basilica di San Lorenzo: 0.2 mi
  • Laurentian Library (Biblioteca Medicea Laurenziana): 0.2 mi
  • Museo di Palazzo Davanzati: 0.3 mi
  • Piazza della Repubblica: 0.3 mi
  • Mercato Centrale: 0.3 mi
  • Santa Maria Novela Basilica: 0.3 mi
  • Giotto's Bell Tower (Campanile di Giotto): 0.3 mi
  • Piazza del Duomo: 0.3 mi
  • Centro Storico: 0.3 mi
  • Duomo - Cathedral of Santa Maria del Fiore: 0.3 mi
  • Duomo Museum (Museo dell'Opera del Duomo): 0.3 mi
  • Piazza della Signoria: 0.4 mi
  • Basilica Of San Lorenzo: 0.4 mi
  • Pitti Palace: 0.4 mi
  • Corridoio Vasariano: 0.4 mi
  • Uffizi Gallery (Galleria degli Uffizi): 0.5 mi
  • Museo Nazionale del Bargello (Bargello Museum): 0.5 mi
  • Museo Galileo - Institute and Museum of the History of Science: 0.5 mi
  • Galleria dell'Accademia: 0.5 mi
  • Museo di San Marco: 0.6 mi
  • Palazzo Vecchio: 0.6 mi
  • Boboli Gardens: 0.6 mi
  • Piazza San Marco: 0.6 mi
  • Giardino Corsi: 0.6 mi
  • Basilica di Santa Croce: 0.7 mi
  • Sinagoga di Firenze e Museo ebraico: 0.8 mi
  • Piazzale Michelangelo: 1 mi
  • Giardino Della Gherardesca: 1.1 mi
  • Cimitero Delle Porte Sante: 1.1 mi
  • Basilica di San Miniato al Monte: 1.3 mi
  • Artemio Franchi Stadium: 1.5 mi
  • Museo Stibbert: 1.6 mi
  • Fiesole: 3.2 mi
  • Baptistry (Battistero): 42.8 mi

Dining

Restaurant
Buffet breakfast is served in the breakfast room located on the first floor.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (12)

Ratings and reviews for Universo Hotel Florence

Overall score

3.5 / 5
5.01.0
12 out of 12
Amenities:
2.8
Room cleanliness:
4
Hotel staff:
3.5
Room comfort:
3.7
Location:
4.7
Value:
3.9

75% would recommend to a friend.

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Review of Universo Hotel Florence

Reviewer score

5
5.01.0
Anonymous
Harrisburg, PA
Feb 10, 2010

Great place to stay in Florence

Very nice hotel in a great location near train station and within easy walking distance to all the sites.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
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Review of Universo Hotel Florence

Reviewer score

1
5.01.0
anonymous maximus
Business
Tampa Florida
Jul 27, 2014

Avoid

Disappointed. Staff "no speak English." Air conditioner mounted on the wall right up against the ceiling. Switch to turn it on didn't work. I had to stand on a chair to switch it on, manually after I had called the front desk for help (I was hung up on) I went down and to lobby and there was no one there. I had to yell for the guy to come out. He would not lift a finger to help me. Room was very spartan. Nothing like advertised. On a positive note, the location was good.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Universo Hotel Florence

Reviewer score

2
5.01.0
MRMAGIC
Business
NOVATO, CA
Oct 13, 2013

WOULDN'T STAY AGAIN

very clean hotel centrally located. Staff very helpful. Now to the bad...extremely small rooms!!!!! No room to move...little to no room for storage of clothes. Very old hotel, clean but way too small. two people can not pass each other on the room. The y do offer free breakfast which is nice. pillows hard as a rock. No safe for valuables. Unless you enjoy sleeping in your bathroom...DONT STAY HERE!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of Universo Hotel Florence

Reviewer score

2
5.01.0
Terrie K
Business
suburb of Detroit, MI
May 21, 2013

Florence Hotel May 14-17, 2013

Room was dark, needs more lighting. No safe nor safety box at desk. Bathroom shower had mold. We booked two rooms, the first room was very small and had smell of mildew. The staff was accommodating and got us a better room the next day.Breakfast was simple; and had to pay for wifi. The location was great, close to city center and train station. TV was good had 3 English stations. The gentleman at the desk was very nice and spoke good English.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

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Review of Universo Hotel Florence

Reviewer score

2
5.01.0
Rose123
Business
London
Apr 7, 2012

City break

This hotel is fantastic location to all main sites and the main station to get to other places in Italy.my main complaint is the noise at night and early morning. There are many drunk people at night walking around and the road sweeper arrives early in the morning. The church bells also start ringing around 6am! Do not expect to sleep! Rooms are clean but ver dusty and dark. There are no ceiling lights so don't drop anything you won't find it! Staff are nice but not always helpful when it comes to questions to do with outside issues. Breakfast is ver basic and no cooked food. Staff are a bit abrupt.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Take local buses than tours buy tickets at newspaper stands at station. Bus 13 or 12 take you many places.

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Review of Universo Hotel Florence

Reviewer score

4
5.01.0
Anonymous
Business
Florence Italy
Dec 16, 2010

Hotel Universo Florence

Great location for siteseeing in Florence. Train station is right around the corner, The Duomo and Baptistry, The Academie, and Uffizi all within walking distance. Room was nice-- the only drawbacks were refrigerators in Europe don't run so cold as the US and no microwave or access to kitchen after the breakfast hours. For a first time visit, great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

Consider bringing comfortable shoes and most sites within 1 mile or so.

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Review of Universo Hotel Florence

Reviewer score

4
5.01.0
Dajoco
Business
Newcastle-upon-Tyne
Oct 10, 2010

Good location for the price

Very nice, friendly hotel in a very good location. Only about a 10 minute walk to the main attractions. Could do with getting wi-fi.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Universo Hotel Florence

Reviewer score

5
5.01.0
Anonymous
Business
Harrisburg, PA
Feb 10, 2010

Great place to stay in Florence

Very nice hotel in a great location near train station and within easy walking distance to all the sites.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Universo Hotel Florence

Reviewer score

3
5.01.0
7 months pregnant
Business
San Francisco, CA
Jan 9, 2010

Good and bad

The hotel is a very short walk from the train station, right on Piazza Santa Maria Novella but the plaza can have drunks pretty late at night (especially on New Year's Eve) and there's an ambulance lot there so an ambulance would take off at all hours. Duomo and other sites were closer than we thought. Our room facing the plaza was great but for the noise and its proximity to the breakfast room, making it loud inside and out.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Universo Hotel Florence

Reviewer score

5
5.01.0
Anonymous
Business
Los Angeles, CA
Nov 19, 2009

Great location, cool design, great price

Hip little designer hotel in the heart of Florence. Short walk to train station and very close to Duomo Cathedral. Rooms are very clean and bright. Bathroom maybe on the small side. Free internet on 3 iMacs in little conference room. Inexpensive gelatto across plaza and cool Gyro restaurant 2 doors down.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Universo Hotel Florence

Reviewer score

5
5.01.0
pafcio
Business
Chicago, IL
Sep 15, 2009

Awesome Hotel close to train station

Being in the interior design industry, I appreciated the cool design of the hotel with how affordable the hotel was. The rooms are on the smaller size, but it didn't bother me as most of the day I was sightseeing.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short walk from hotel

It's a block away from the train station. Perfect hotel if you're traveling by train.

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