Grand Hotel Cavour Florence

Clean room. Good service. Perfect Location. Yummy Breakfast. Good price. I can't ask for more. Only one issue: hot water will be hot right the way. The shower needed to run about 10 mins to be hot.

We booked a 'Deluxe' room at this hotel for a long weekend in Florence. It was the top tariff so we thought it would be like the rooms in the photos. When we got there we actually got what appeared to be a standard room. It was clean but rather small considering the price that we paid. The room was clean but the decor functional and of 'standard' quality, e.g. we were given a remote control for the (small) tv on check-in - the battery cover was missing and the batteries were kept in by sellotape! There was no alarm clock, pressure in the shower was low and mould was starting form round the bath edge. However, Staff were courteous, spoke good English and knowledgeable. Inclusive breakfast consisted of a buffet comprising pastries, cereals, toast and *very* salty bacon and scrambled eggs. Without doubt the best feature of the hotel is the roof bar terrace which opens between 5.30pm and 9.30pm. It has great views of the cathedral and has reasonable charges for a glass of wine with nibbles. The hotel is also very centrally located - you're literally only a few minutes walk from the main attractions of Florence. Even with it's central location the room was reasonably quiet from outside noise. Overall was left feeling disappointed with the quality of the hotel and you are most definitely paying a very high price for its location. More three and a half star than four.

Cant beat the location. Can almost touch the Duomo from roof-top terrace where you can enjoy evening coffee and also morning tea. Walk to uffizi and academia and hop-on hop-off stops. if you want pin drop silence in the room, its not for you. if you like people watching, great rooms facing street. sound proofing not that great though. internet in the lobby free with own computer but 5 euro per hour if lobby computer used. great breakfast on 6th floor. walk to railway station, very close and safe.

The bed was so hard and the pillows like sandbags. For 2 pepople thebed was also very small. I didn;t sleep either of the two nights I spent there. I would not go back to this hotel.

This hotel was situated in an ideal location for our three-day stay in Florence while visiting our daughter who was spending a semester abroad there. Our daughter was pleased that we picked a hotel that put us within an easy walk of just about everything we'd planned to do. While not flashy from the outside, we were very happy with our room accommodations. Our standard room on the 5th floor was spacious, quiet, and very clean. While the room interior was classic, with wood floors and lovely mouldings, the furnishings were more modern and updated. The bathroom appeared newly updated, with vessel sink and modern,stone-tiled shower with 1/2 glass door. The room was a pleasant mix of classic and modern. The bed was comfortable, with plenty of pillows and extra blankets. We found the front desk to be always cheerful and helpful with information. They called a cab for us and inquired about last-minute Easter dinner reservations, but we didn't ask them to get tickets for museums or other attractions. We did not have breakfast at the hotel but the buffet was set up beautifully, and one floor above was the rooftop terrace with fabulous 360 degree views. I think this hotel is a very good value for the location and comfort of the accommodations. I would certainly stay here again and would recommend it to my friends.

The Hotel Cavour has a great location, couldn`t ask for better location. The hotel has the potential to become a great hotel but lacks good management, and needs proper management follow through. Room service was very poor and when we complained each day we recieved little follow through. Daily we had to beg for items like Glasses in our room, we had to request towels, toilet tissue and when we requested theses items we would have to call management several times before we got results. The day we left we went into the breakfast dinning room as we had each day and noticed an upgrading in the food selection on the buffet that was on the level of hother hotels in it`s price range.When we asked what was happening, why the upgrades, we were told there was a major fashion show starting in Florence that day and the hotel wanted to look good.Each day The kiwi`s were hard, not ripe (every day) on the buffet table Other fruit came from a can, not fresh fruit, The only eggs on the buffet were scrabled, dry and over-cooked daily. Our bathroom had no shower doors, two days before we left they began installing bueatiful shower doors. This was without notice and at a time when we couldn`t use our room. When we complained we got no results. We got the feeling this was a hotel in transition, that one day would become a good hotel (with better management). Our room had bueatiful views, it`s just too bad the hotel didn`t have better management.

After visiting Rome twice in medium-prized hotels, our expectations of Italian hotels were not very high. We spent a bit more on this Firenze hotel than to those we had in Rome, and were astounded on how classy great hotel & room we got for the money. Apparently Firenze price/quality ratio is better than in Rome, or this hotel just stood out.. Anyway, I can sincerely recommend this hotel. It is central location close to all significant sights and yet very peaceful location. We got a room at the back side facing a small side street and the most street noise came from horse shoes on the street every now and then :). And the roof terrace bar is nice (yet very expensive) on beautiful weather. Recommend!