Duomo Apartments Florence

Borgo Pinti n. 54, Florence, 50121
Hotel Overview
Reviewer score
1.0
out of 5
3 reviews
Horrible experience

It was an overall horrible experience for us. They claimed that we didnt inform them of our arrival... See full review

  • Lilie
  • Oct 11, 2011
Terrible Experience

The contact number which appear from the itinerary is never worked!! We called more than 15 times... See full review

  • Lilie
  • Oct 10, 2011
The apartments are all rebuilted up one year ago so they are clean, beautiful and cozy. Bed and sofa bed are new and confortable. Kitchens are fully equipped and modern.The finishing is the typical Tuscany style with modern confort:flat Tv ,dvd ,air conditioned. Bathrooms are all in Tuscany murble.24 H assistance and for our guest bottle of Chianti wine and wine tasting for 2 adults for free! CHECK IN PROCEDURES: Guests are required to contact property at least 48 hours prior to arrival to obtain the apartment keys and check in instructions. The telephone number is provided with the confirmation voucher.

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Duomo Apartments Florence Rooms

STANDARD - ROOM
Room with one twin bed includes Air conditioning, Heating, Refrigerator, Alarm clock, Internet access, Room service, Balcony / Terrace on Junior Suite only, Iron / Ironing board, Safe in room, Bathroom amenities, Kettle, Cable / Satellite TV, Full Kitchen, Stove / Oven, CD player, Tea and coffee making facilities, Laundry service at cost, Microwave oven, Toaster, Color TV, Modem / data port connection, Non-smoking rooms, DVD player, Washing machine, Ensuite / Private bathroom, Hairdryer, Radio.
STANDARD - ROOM
Room with one double bed or two twin beds includes Air conditioning, Heating, Refrigerator, Alarm clock, Internet access, Room service, Balcony / Terrace on Junior Suite only, Iron / Ironing board, Safe in room, Bathroom amenities, Kettle, Cable / Satellite TV, Full Kitchen, Stove / Oven, CD player, Tea and coffee making facilities, Laundry service at cost, Microwave oven, Toaster, Color TV, Modem / data port connection, Non-smoking rooms, DVD player, Washing machine, Ensuite / Private bathroom, Hairdryer, Radio.
STANDARD - ROOM
Room with one double bed and one twin bed or 3 twin beds includes Air conditioning, Heating, Refrigerator, Alarm clock, Internet access, Room service, Balcony / Terrace on Junior Suite only, Iron / Ironing board, Safe in room, Bathroom amenities, Kettle, Cable / Satellite TV, Full Kitchen, Stove / Oven, CD player, Tea and coffee making facilities, Laundry service at cost, Microwave oven, Toaster, Color TV, Modem / data port connection, Non-smoking rooms, DVD player, Washing machine, Ensuite / Private bathroom, Hairdryer, Radio.

Amenities

  • WiFi
General
Pet friendly
Dining
Room service
Internet
WiFi

Nearby points of interest

  • Sinagoga di Firenze e Museo ebraico: 0.1 mi
  • Palazzo Vecchio: 0.3 mi
  • Museo Nazionale del Bargello (Bargello Museum): 0.3 mi
  • Duomo Museum (Museo dell'Opera del Duomo): 0.3 mi
  • Duomo - Cathedral of Santa Maria del Fiore: 0.3 mi
  • Galleria dell'Accademia: 0.4 mi
  • Basilica di Santa Croce: 0.4 mi
  • Piazza del Duomo: 0.4 mi
  • Giotto's Bell Tower (Campanile di Giotto): 0.4 mi
  • Museo di San Marco: 0.4 mi
  • Centro Storico: 0.4 mi
  • Laurentian Library (Biblioteca Medicea Laurenziana): 0.4 mi
  • Piazza della Signoria: 0.4 mi
  • Piazza San Marco: 0.5 mi
  • Piazza della Repubblica: 0.5 mi
  • Sinagoga di Firenze e Museo ebraico: 0.1 mi
  • Palazzo Vecchio: 0.3 mi
  • Museo Nazionale del Bargello (Bargello Museum): 0.3 mi
  • Duomo Museum (Museo dell'Opera del Duomo): 0.3 mi
  • Duomo - Cathedral of Santa Maria del Fiore: 0.3 mi
  • Galleria dell'Accademia: 0.4 mi
  • Basilica di Santa Croce: 0.4 mi
  • Piazza del Duomo: 0.4 mi
  • Giotto's Bell Tower (Campanile di Giotto): 0.4 mi
  • Museo di San Marco: 0.4 mi
  • Centro Storico: 0.4 mi
  • Laurentian Library (Biblioteca Medicea Laurenziana): 0.4 mi
  • Piazza della Signoria: 0.4 mi
  • Piazza San Marco: 0.5 mi
  • Piazza della Repubblica: 0.5 mi
  • Uffizi Gallery (Galleria degli Uffizi): 0.5 mi
  • Museo Galileo - Institute and Museum of the History of Science: 0.5 mi
  • Medici Chapels (Cappelle Medicee): 0.5 mi
  • Mercato Centrale: 0.5 mi
  • Basilica di San Lorenzo: 0.5 mi
  • Giardino Della Gherardesca: 0.5 mi
  • Museo di Palazzo Davanzati: 0.6 mi
  • Corridoio Vasariano: 0.6 mi
  • Pitti Palace: 0.7 mi
  • Piazzale Michelangelo: 0.7 mi
  • Church of Santa Maria Novella: 0.7 mi
  • Santa Maria Novela Basilica: 0.7 mi
  • Santa Maria Novella Train station: 0.8 mi
  • Basilica Of San Lorenzo: 0.8 mi
  • Boboli Gardens: 0.9 mi
  • Artemio Franchi Stadium: 0.9 mi
  • Cimitero Delle Porte Sante: 1 mi
  • Basilica di San Miniato al Monte: 1 mi
  • Giardino Corsi: 1.3 mi
  • Museo Stibbert: 1.6 mi
  • Fiesole: 2.8 mi
  • Baptistry (Battistero): 43.5 mi

Dining

Restaurant
In Borgo Pinti there is the famous restaurant La Giostra . All the area is full of restaurant and trattoria, coffee bar and shops. It is a really quiet and silent area even if itis right in the heart of the centre!

Hotel Policies

Check-in:
1400
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (3)

Ratings and reviews for Duomo Apartments Florence

Overall score

1 / 5
5.01.0
3 out of 3
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2.3
Location:
1.7
Value:
1
Sort by:
Review of Duomo Apartments Florence

Reviewer score

1
5.01.0
Lilie
New York, NY
Oct 11, 2011

Horrible experience

It was an overall horrible experience for us. They claimed that we didnt inform them of our arrival and ofcourse in our opinion, booking that room and have been charged for it is informative enough but well, our words against theirs. They transferred us to another location on the other side of florence (was supposed to be near Duomo). The walk there was about 30 mins. Phone numbers provided on the booking didnt work at all and after trying for an hour it finally worked and was told that we caught them at a bad time, and that they were unprepared. They sent a random guy to drop off the keys and show us the apartment and was asked by this random guy to have our passports. We refused and was told that we couldnt stay in that apt since its the law in italy to keep a copy of our passports. They then gave us a non existing address to drop the copies of passports in the next morning. We looked for 2 hours and finally gave up and left them a message to come to us since we couldnt find them, no responce at all for those days we stayed there. Description on the booking says they provide internet access and the lady on the phone none of their apartments have that service. Scam! Stay away if you can.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
1
Value:
1
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Thank you for your feedback!
Review of Duomo Apartments Florence

Reviewer score

1
5.01.0
Lilie
Business
New York, NY
Oct 11, 2011

Horrible experience

It was an overall horrible experience for us. They claimed that we didnt inform them of our arrival and ofcourse in our opinion, booking that room and have been charged for it is informative enough but well, our words against theirs. They transferred us to another location on the other side of florence (was supposed to be near Duomo). The walk there was about 30 mins. Phone numbers provided on the booking didnt work at all and after trying for an hour it finally worked and was told that we caught them at a bad time, and that they were unprepared. They sent a random guy to drop off the keys and show us the apartment and was asked by this random guy to have our passports. We refused and was told that we couldnt stay in that apt since its the law in italy to keep a copy of our passports. They then gave us a non existing address to drop the copies of passports in the next morning. We looked for 2 hours and finally gave up and left them a message to come to us since we couldnt find them, no responce at all for those days we stayed there. Description on the booking says they provide internet access and the lady on the phone none of their apartments have that service. Scam! Stay away if you can.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Duomo Apartments Florence

Reviewer score

1
5.01.0
Lilie
Business
China
Oct 10, 2011

Terrible Experience

The contact number which appear from the itinerary is never worked!! We called more than 15 times wen we arrive the showed address but no one picked up, no one answer the door, luckily a gentleman let us go in to his house to use the internet connection and find out another contact number from the homepage.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
1
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Duomo Apartments Florence

Reviewer score

1
5.01.0
Anonymous
Business
Eureka Springs, AR
May 16, 2010

Don't Stay Here!

My 21 year old daughter and myself stayed for 3 nights in this place which was represented to be an apartment in the heart of Florence. OK, it was in the heart of Florence, but that's the only thing that was accurate. We were directed to call 48 hours in advance, which I did. I was then told to call back the next day to another number, which I did. The woman that I spoke with told me that she would meet me at the "apartment". I was never told that we be in a place other than that in the [...] address. Consequently, upon arrival in Florence we took a cab to the address listed on my [...] invoice. It was a very seedy area and there was no one there to meet us. After waiting a few minutes, I called the number that I had been given and was told that our lodging was a different address on the other side of town. So, after being totally lost in a piazza full of homeless people we finally were directed to a taxi stand a few blocks away by a kind woman who saw that we were stranded tourists. Finally, after a second taxi ride, we arrived at the correct "apartment". It was in a lovely building, but we had to walk up seven flights of stone stairs with our luggage. It was not the "Duomo Apartments" but "La Petite Suites"...a small complex of rooms in an apartment building. Our "apartment" was basically a hotel room without an elevator, without a kitchen, and with an old mini-bar fridge that did not in the least bit work. Of course since it was an "apartment" there was no towel service, although someone did make the bed. Luckily, there was a heater in the bathroom on which to dry towels. I must say that we were told upon arrival that there was wonderful shopping in the area, and there was if you wanted to shop at Hermes or Gucci, but I have doubts that many of those booking rooms on [...]do a lot of shopping in those pricy establishments, and if they did they wouldn't haul their own luggage up all of those stairs.Stay away from this place!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

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Thank you for your feedback!
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