Astoria Hotel Florence - A Boscolo 1st Class Hotel

a very good experience, staff very friendly and helpful,bedroom lovely and spotless. a very interesting historical building with original features and furnishings. however, impossible to get a drink in the very nice reception area!

This was a nice hotel with some character and a wonderful staff. Our room was not large but adequate. The hotel staff was very helpful with any request and the breakfast was good. We had a very nice time and got lots of exercise.

We stayed in this hotel some years ago and wanted to go back to the same place because of the fantastic roof top terrace/bar. We weren't disappointed; it was as good as we remembered. The only downside I would say (and this maybe more the website's fault, not the hotel) breakfast was not included in the price. It does not state anywhere that it isn't and doesn't give you the option to book it!

Impressed with this hotel. Some miinor improvements that could be made to make a great hotel even better are: 1. Provide a kettle and tea making facilty in room. 2. Have wider steps inside the split level room to upper floor. 3. Keep a wheel chair for emergencies such as with my wife injuring her leg while on an outing.

This is a really old, beautiul hotel ... a true Italian hotel. Rooms are beautiful .. we had a great view. The onlly problem was is that they overbook here. They were kind enough to send us to another lessor hotel for one night and they came and got our things and moved them to the Astoria for the next two nights stay. I had paid for my room in advance and did not appreciate the fact that they overbooked and had no room for us. I would think twice next time due to the inconvience.

The location and cleanliness were great. The one inconvenience was that wireless internet was only available in one room of the lounge area.

The Astoria is in the Santa Maria Novella neighborhood, so the location is good. Nice lobby, average room. Problem: a bathtub that was so narrow I could not have my feet flat! The shower water pressure was poor, although the water ran well for a bath. We had not included the breakfast in our booking, and were told we could add it for an additional 15 Euro each. Yikes! We went elsewhere. A very nice touch was a personal knock on the door as our 4:00 AM wake up to catch a flight. Friendly staff.

The hotel staff were very nice and competent. My room was sizable but had a sewer smell for all three nights and the air conditioning didn't work. My friend's had a room down the hall without the smell and with an air conditioner that functioned well enough. Another negative was that the WifI was only in a very small radius of the lobby, maybe 10 feet max from the lobby desktop.

Great foyer, slowest and smallest lifts. Room very average with a dribble of a shower which was also cool. Breakfast expensive. On the plus side, fantastic central location with a roof terrace with city views to drool over.

Lets start with the location that is perfect for sightseeing, right in the center of the city. The staff was friendly and helpful. Then the bathroom of our initial room flooded due to a plumbing room. The reassigned room was quiet but tiny, less than 100 sft. The walls paint had come off, everywhere broken off wall trimmings and paint. The room looked very dated, definitely not like a 4-star room. Wifi works only in the lobby and the connection is wonky. Overall the hotel is at best a 3-star hotel - with some issues. Other travelers have confirmed many of them. This is a pity, because the old-world interior design and location could offer so much more.