Astoria Hotel Florence - A Boscolo 1st Class Hotel ★★★★

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$91
avg/night
Rate and special offer based on
Check-in: Feb 9, 2016 Check-out: Feb 12, 2016

my kingdom for some ice cubes

Would recommend Sat, Sep 29, 2012
surly barman, kept increasing price of a bucket of ice. poor wifi reception. no info when checking in to room about amenities. found out last night we had frig hidden in cabinet.

Dining

forget restaraunt suggestions, overpriced, poor service. greast rest. across the street.

| chicago, ill. Couples

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 2 /5

Astoria - Not a 4-star hotel at all!

Would not recommend Thu, Sep 27, 2012
Lets start with the location that is perfect for sightseeing, right in the center of the city. The staff was friendly and helpful. Then the bathroom of our initial room flooded due to a plumbing room. The reassigned room was quiet but tiny, less than 100 sft. The walls paint had come off, everywhere broken off wall trimmings and paint. The room looked very dated, definitely not like a 4-star room. Wifi works only in the lobby and the connection is wonky. Overall the hotel is at best a 3-star hotel - with some issues. Other travelers have confirmed many of them. This is a pity, because the old-world interior design and location could offer so much more.

Dining

General restaurant quality is rather low in Florence probably due to the amount of tourists that come through this city. However, there are some better eateries. One of them is 'Il theatro'.

| San Diego, California Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 2 /5
  • Hotel staff: 4 /5
  • Comfort: 2 /5
  • Location: 5 /5
  • Value: 2 /5

Good central location

Would not recommend Thu, Sep 20, 2012
Great foyer, slowest and smallest lifts. Room very average with a dribble of a shower which was also cool. Breakfast expensive. On the plus side, fantastic central location with a roof terrace with city views to drool over.

| Milton Keynes, England Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 3 /5

Room smelled

Would not recommend Fri, Sep 7, 2012
The hotel staff were very nice and competent. My room was sizable but had a sewer smell for all three nights and the air conditioning didn't work. My friend's had a room down the hall without the smell and with an air conditioner that functioned well enough. Another negative was that the WifI was only in a very small radius of the lobby, maybe 10 feet max from the lobby desktop.

| Corona del Mar, CA Friends

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 1 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 3 /5
  • Value: 3 /5

Excellent all round value and located conveniently

Would recommend Wed, Aug 29, 2012
Impressed with this hotel. Some miinor improvements that could be made to make a great hotel even better are: 1. Provide a kettle and tea making facilty in room. 2. Have wider steps inside the split level room to upper floor. 3. Keep a wheel chair for emergencies such as with my wife injuring her leg while on an outing.

| London Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Hotel is aging and needs updates !!!!

Would not recommend Tue, Aug 28, 2012
Not good. First room: Smelled like sewer or toilet at times Phone didn't work Burnt Light Bulb 2nd room: Air Conditioning didn't work 3rd Room: Smelled of cigarettes Light bulbs stayed partially lit when power was off !!! 4th Room: Shower had a poor caulk repair and flooded the bathroom One entire floor had electrical fixtures hanging by their wires !! 5th Room was top floor, awesome view, extra space. no problems Elevators are super slow Initially told us our booking did not offer free breakfast, when every other Italy hotel we stayed at did. We stayed here only 4 days, hotel staff was friendly, but too many problems for spending $2,800 on airline tickets to deal with this !!

| Wisconsin USA Couples

1 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 1 /5
  • Hotel staff: 4 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 1 /5

Not what it appears

Would not recommend Fri, Aug 24, 2012
This hotel is advertised as a 4 star hotel w/ cache. It is not. The hotel is in desparate need of renovation. The pictures online were clearly taken some time ago. I checked out of the hotel and moved to a nicer one. I would also caution against booking your hotel with this site. I have had a few problems with hotel bookings and minimal customer service to rectify issues. There are other sites that allow you much easier cancellation policies. For me this is important after hotels not meeting their online expectations.

| Los Angeles, CA, USA Singles

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 2 /5
  • Comfort: 1 /5
  • Location: 2 /5
  • Value: 1 /5

Beautiful,well located hotel

Would recommend Mon, Jul 9, 2012
a very good experience, staff very friendly and helpful,bedroom lovely and spotless. a very interesting historical building with original features and furnishings. however, impossible to get a drink in the very nice reception area!

| cheshire,UK Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

A nice place to stay

Would recommend Tue, Jun 19, 2012
This was a nice hotel with some character and a wonderful staff. Our room was not large but adequate. The hotel staff was very helpful with any request and the breakfast was good. We had a very nice time and got lots of exercise.

| White Lake, MI Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Great hotel

Would recommend Tue, Jun 12, 2012
We stayed in this hotel some years ago and wanted to go back to the same place because of the fantastic roof top terrace/bar. We weren't disappointed; it was as good as we remembered. The only downside I would say (and this maybe more the website's fault, not the hotel) breakfast was not included in the price. It does not state anywhere that it isn't and doesn't give you the option to book it!

Dining

Bucca Mario near Santa Maria Novella (quite expensive but fantastic service/food/setting), and Coquinarius (side street near the Duomo) - best pasta I've ever had!

| Uxbridge, England Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5