First thing, the very condescending receptionist asked me for another type of documentation because... See full review
Jul 30, 2013
Zanhotel Europa is located in the city center and may be conveniently reached by those traveling by car or train. The prestigious Conference Center can accommodate up to 495 people: the 7 meeting rooms are all equipped for video conferences and simultaneous translation along with the most up to date audiovisuals. The 101 Guest rooms are elegantly decorated in a classic imperial style design, all with self controlled air conditioning system, direct dial telephone, mini bar, digital safety box, radio, WI-FI Internet connection, PAY TV, satellite and SKY TV, hairdryer and comfort kit in the bathroom. The hotel also provides free breakfast to its guests.
A tax has been imposed by the city for stays beginning 1 September 2012, and will be collected directly at the property. The tax ranges from EUR 1 to EUR 4 per person, per night. The amount has been determined by the local administration and depends on the length of stay, property classification, and room price. This tax does not apply from the 6th consecutive night of stay onwards, to residents of Bologna, or children under 14 years of age. Please note that further exemptions may apply. For further details, please contact the property directly.
Bologna Airport(BLQ).Airport at 7 Km .
Zanhotel Europa is located in the city center.
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Classic Double room offers 1 double or 2 twin beds. Guest rooms are elegantly decorated in a classic imperial style design, all with self controlled air conditioning system, direct dial telephone, mini bar, digital safety box, radio, WI-FI Internet connection, PAY TV, satellite and SKY TV, hairdryer and comfort kit in the bathroom.
No smoking rooms/facilities
No smoking rooms/facilities
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
First thing, the very condescending receptionist asked me for another type of documentation because my passport was about to expire (in two months), not even at the airports I had such requests. I asked for wi-fi but it was for a fee in the rooms
so I stayed in the lobby because supposedly it was free, and it was but it did not work and they didn't know what was the problem, so I decided to pay the fee for internet at my room. I bought the 12 hours, which I forgot how much it was, it wasn't cheap, but I needed it so what the heck...I went to my room put the code in my laptop and one hour after my internet stopped working, it was around 1:00 am and I needed it to talk to my kids at home, so I called the front desk to explain the situation, and the person said it was his mistake, that he gave me a code for only one hour, and that I needed to go downstair because they did not have personnel to bring me the code to my room. I have to go in my pajamas to the front desk. The next morning to my surprise I did not have internet either and again I had to go down to get the code, because: "we cannot bring stuff to people's room all the time" his response!!! I wonder if I order room service I have to go down to the kitchen and made myself a sandwich!