I HAVE STAYED IN MANY HOTELS IN IRELAND AND ABROAD BUT THIS HOTEL IS THE VERY BEST I HAVE EVER... See full review
HELEN FROM THE RACES
Sep 30, 2010
Great looking website. Hotel a total let down
We booked into the Killarney Oaks for New Year’s Eve after seeing their website which looked great.... See full review
Jan 20, 2012
Killarney Oaks Hotel, one of the most unique and hospitable hotels located overlooking the picturesque Lakes of Killarney. This 3 star family run Hotel offers the guest a unique and contemporary experience, with the best possible service while not forgetting the tradition and culture that visitors come to expect in Killarney Co. Kerry. The hotel caters for all tastes whether you wish to relax and take a little time out from the world in our Acorn Bar or indulge your love of cuisine in the Oak Restaurant. Whether you are in Killarney for business or pleasure, the Killarney Oaks Hotel is the perfect environment for relaxing, enjoying good food and experiencing warm hospitality.
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Our 'state of the art' conference centre with capacities for up to 300 delegates, is the ideal location for Business Meetings and Conferences. OUr facilities are decorated tot he highest standards, with natural daylight and air conditioning, and our dedicated conference team are on hand to cter to your requirements. On-site complimentary car parking for all delegates, fully equipped conference centre, private entrace and various room set-ups, are some of the services available.
The Oaks Restaurant
This is a well appointed contemeporary style restaurant overlooking the hotel gardens where our experienced team cater for breakfast and evening meals.
The Acorn Bar
Famed locally for its traditional music sessions, the Acorn Bar is a great place to meet and greet and enjoy the Irish Pub atmosphere. This is a place where you quickly become on the of the 'locals'. In addition to offering delicious hot and cold food all day, we also show all major sporting events on our large plasma TV screens. The Acorn Bar is the place to be.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
We booked into the Killarney Oaks for New Year’s Eve after seeing their website which looked great. Sadly our experience came nowhere near our expectations and the whole experience was a let-down. Alarm bells should have sounded when we were asked
to pay on checking in which I have never heard of before with the receptionist saying ‘I will be too busy in the morning’??
However it is the hotel room where the biggest surprises came.
The bathroom wasn’t clean around the sink or shower with grout and paint coming away from the walls? The tiles weren’t cleaned properly, the towel rail was hanging off the wall and the lock on the door was completely missing.
The bedroom had marks on most walls and unbelievably some cushions on the bed were not clean.
To top it all off when we tried to order breakfast to our room I was told that was not possible as there was a wedding the night before??
I took picture to support the above but there is no faciility on this site to post them!
Not surprisingly when I contacted the hotel after they never even bothered coming back to me. Before posting this review today I even I called again – but still nothing? It’s actually unbelievable!!
So don’t be fooled by their website this hotel is clearly in trouble and needs a serious cash injection. We were obviously disappointed and it is the first time I have ever written a review.
There are many wonderful hotels in Killarney but our advice (a couple both aged 31 years) avoid the Killarney Oaks!
Hotel features (5 = best, 1 = worst):
Short walk from hotel
There are other hotels very close by so do your research
I HAVE STAYED IN MANY HOTELS IN IRELAND AND ABROAD BUT THIS HOTEL IS THE VERY BEST I HAVE EVER STAYED IN. THE OWNERS AND STAFF CANT DO ENOUGH FOR THEIR GUESTS. IT IS THE PLACE TO STAY IF YOU ARE LOOKING FOR GREAT FOOD AND SERVICE. I WILL BE BACK.