Staff assisted us with adaptors for our mobiles and laptop as our luggage from London had not arrived as yet. Dinner and Breakfast were served quickly and we felt welcome and in good hands.
Fantastic bar area to relax before dinner and the
Guinness really is the best in Ireland.
Had wireless internet in our room to use and noted the rooms were delightful and comfortable after visiting castles all day.
This was a very nice hotel, ( NO AC OPEN THE WINDOWS!!!! ) the staff was VERY HELPFUL especially when it came to helping me get the flat tyre ( tire ) fixed. Staff went out of their way to get me the location and phone of a tire shop to fix my
flat. rooms and hotel very clean wish it would have been close to An Lar ( city Centre )
I was in Galway for just a few days, meeting up with a friend in the city. This hotel is only a short bus ride from the city, and the bus stop is right in front of the hotel. For the price the location is GREAT. The bus ride is only 1.60
Euros. Once in the city there is plenty to do. The reception and house cleaning staff are fabulous! Pleasant and very helpful. Unfortunately, can't say the same for the bar tender. Wanted to eat dinner at the bar, and he said sure. When my dinner came, he told me I had to move to a table. Wouldn't have ordered dinner there had he told me that in the first place. Other than that, had a fabulous experience. I even booked an extra night here!! Another bonus... free wifi! Great for Skyping and keeping in touch family back in the USA!
Hotel features (5 = best, 1 = worst):
Once in the city, be sure to stop at the information center down the street from Eyre Square. They were incredibly helpful, answering questions and making suggestions. (The staff at this location were much friendlier than the ones at the information kiosk located right in the square.)