Fitzwilliam Hotel

Very friendly and knowledgeable staff, it seemed as if nothing was too much trouble. Hotel is minutes away from all the shopping, eating and drinking you could ever want but also the lovely St Stevens Green is right across the street and offers peace and quiet in the middle of the city. Not cheap but, as the old saying goes, you get what you pay for.

I had read some bad reviews about the staff so was a little wary but, we had a great welcome from the door and reception staff. We did have an issue with slow draining water which we reported to reception who acted promtly to reslove the issue. The room was exacly as it looked in the advertsing pictures and the beds are really comfortable! If we went back to Dublin we would stay at the Fitzwilliam again. It's central and welcoming.

My stay was fantastic. The service is GREAT here... I felt like I had a personal butler from the day I came in - the initial concierge / bellman greeted me by name daily & answered anything I asked...he was incredible. I haven't seen this at the Ritz Carlton, Four Seasons, or any top tier hotel. Even housekeeping remembers your personal preferences like extra towels and not so many pillows and so on. I have stayed at 2 other Dublin hotels in a similar price range (Shelbourne and Westbury) and although I had larger rooms in those, the service here made up for it. This hotel also has a younger / contemporary feel with staff that made me feel a little less like another American tourist wandering around (though the staff at the other two are great - it had a slightly different vibe here... I couldn't imagine someone in the Shelbourne letting me email them a file to print within 10 minutes of me needing it). Also, don't be too put off by the small room size in sq meters...whoever designed the layout was extremely thoughtful to put shelves and closets exactly where they needed to be. It didn't feel small - and was actually smaller than a NYC room I had that felt like a closet (because that place was not laid out well). The bathroom has a lot of shelf space and better shower pressure (plus a handheld) than the other two. Internet was free (thank you!). So - I would stay here again for sure. My room was also super quiet thanks to the courtyard...and it was very convenient to everything. You could not hear things above you like the Shelbourne - and there was minimal (if any) hall noise. Sometimes the voices in the next room came through, muffled - as they did in the other two hotels.

Had a great room, the staff was superfriendly! The hotel location is great and we were able to reach the main sights just by foot. Would book the hotel again in a heartbeat!

NICE HOTEL BUT NOT CLOSE TO WHAT I WAS EXPECTING FOR A 5 STAR HOTEL. ROOMS WERE TINY AND NOT ELEGANT AT ALL.

This was a long weekend to celebrate a 27th wedding anniversary and we could not have selected a better venue. The room was fantastic and the service was unobtrusive, but that is what great service should be. Every member of staff with whom we came into contact was both professional and friendly, which is a great combination. Nothing was too much trouble and every request was attended to without hesitation. I have used the hotel for business, but it is also a great hotel for a holiday base in a wonderful city - although I am Irish and perhaps biased!

Great location on St. Stephens Green. Convenient to shopping, activities & transportation. Comfortable room, clean but small. Typical of European hotel rooms. Staff very friendly and helpful.

This is our second stay at the Fitzwilliam. Our first stay involved a larger room so we may have been slightly disappointed this time but it is still a great value. The beds are very comfortable, the room is well-appointed, shower and bath are fantastic, toiletries marvelous, and the staff is really welcoming and professional. The location is safe and convenient, really one of the best locations in all of Dublin if not the best - right off St. Stephens green and the end of Grafton St. The decor is very tasteful, modern, and welcoming. While we did not dine or use the spa or gym, the concierge was very helpful in finding places to dine and making reservations.

The Fitzwilliam is a lovely hotel with first rate service. The room was clean, well appointed and is located right by St. Stephens Green. The staff is friendly and efficient.

Great location to get around the center of Dublin city