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Hotel Overview
Good hhotel with great surrounding.
Good hhotel with great surrounding. Easy access to shopping mall and great staff services
See full review
-
AHMAD
- Jun 24, 2011
Excellent hotel, fantastic service
Excellent hotel, fantastic service and impressive breakfast. will definitely stay again in this...
See full review
-
Anonymous
- Jun 14, 2011
Sheraton Surabaya Hotel & Towers Rooms
- Deluxe Guest Room
- Deluxe Guest Room feature dark woods and Indonesian art deco accents, and are fitted with a 29" color TV.
- Premium Guest Room
- Premium Guest Room boast a contemporary chic design highlighted by a warm, neutral color scheme and a LCD TV with an oak cabinet and dark wood mirrored cupboards.
- Executive Guest Room
- Executive Guest Room offer breathtaking vistas over the city and harbor, and are fitted with LCD TV and multi system DVD player.
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Hotel Map
- Area served
- Surabaya.
- Nearby airports
- Juanda International Airport.
- Area description
- Surabaya is the second largest city in Indonesia, the capital city of East Java, and home to a fascinating array of historic sites and ruins. Sheraton Surabaya Hotel & Towers is located adjacent to the city's main shopping, entertainment and business districts. The Surabaya train station can be reached within 10 minutes by car and the International Juanda Airport is just a 45-minute drive. In your leisure time, you can explore the city's many attractions and archaeological sites, or simply relax at Pakuwon Golf & Family Club, managed by Sheraton Hotels & Resorts. Swimming, basketball and an Executive Par 3 day/night golf course with a full-scale driving range will keep you busy and active. The golf course provides a facility that can be experienced by golfers of all ability levels. Designed and constructed to meet USGA standards, the course is challenging for experts and beginners alike.
Amenities
- 24 Hour Room Service
- Business center
- Concierge
- Conference Facilities
- Fitness center
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Internet Access
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Outdoor Pool
- Pool
- Restaurant
- Room Service
- Spa services
- Wireless Internet
Meeting facilities
- Meeting Info
- Great service meets unique charm at Sheraton Surabaya Hotel & Towers. Whatever your event is in Surabaya, always have a room to match, whether you are gathering 10 people on a corporate brainstorming mission or 550 guests for a lavish banquet. From the 1604 square meter Sheraton Ballroom, to the seven spacious meeting rooms, you'll be sure to find a venue to match your needs. Offer a comprehensive selection of conference and meeting room facilities, from a sub-divisible ballroom to breakout rooms and boardroom facilities. All rooms incorporate state-of-the-art equipment, wireless High Speed Internet Access, and a well-equipped business center. Dedicated banquet team will assist you in all your meeting requirements, from the initial planning, through to the successful completion of your meeting. You can rest assured that very detail will be flawlessly executed. Starmeeting Concierge on the conference floor is available to ensure that your meeting is a total success.
Dining
- Kafe Bromo
- Our chefs serve a succulent and extensive variety of International lunch and dinner buffet items as well as a sumptuous a la carte menu at Kafe Bromo, which overlooks the lush tropical garden with its swimming pool.
- Lung Yuan Chinese Restaurant
- Authentic Cantonese cuisine and a choice of dim sum are available at Lung Yuan Chinese Restaurant. Set in a relaxed atmosphere resembling a Chinese family home, Lung Yuan offers the finest produce and fresh seafood to ensure a truly memorable dining experience.
Hotel Policies
- Check-in:
- 1400
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (8)
Ratings and reviews for Sheraton Surabaya Hotel & Towers
- All travelers (8) 4.8 / 5
- Business (1) 4 / 5
- Amenities:
- 4.1
- Room cleanliness:
- 4.5
- Hotel staff:
- 4.3
- Room comfort:
- 3
- Location:
- 4.8
- Value:
- 4.4
100%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
AHMAD
Good hhotel with great surrounding.
Good hhotel with great surrounding. Easy access to shopping mall and great staff services
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Excellent hotel, fantastic service
Excellent hotel, fantastic service and impressive breakfast. will definitely stay again in this property when in Surabaya
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Gary
This was my first time to stay
This was my first time to stay here and it was all that you would expect from a high quality hotel. Good service, friendly staff and good food. I found no fault with this hotel at all. Great also that it is connected to the best shopping mall in Surabaya makes the visit even better.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Chaw
We booked a triple room for 3
We booked a triple room for 3 of us. But when we checked-in, the staff told us that although we booked a triple room, the room is for double occupant, so we were given complimentary breakfast for 2 only! And she gave us a room with 1 King bed! We had to request for twin beds. Even though our confirmation letter indicated the price includes breakfast for 3 pax, the staff just refused to give us the third breakfast. We were so pissed that we refused to have breakfast throughout our stay. Our room was relatively good, except the tap at the sink was leaking. The housekeeping staff also did not wipe it dry when cleaning up our room as well. Other than that, the location is excellent since its right next to a huge mall. Even though it rained throughout our stay there, we managed to stay dry due to the connection to the mall.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
khairullah
The location of the hotel is superb,
The location of the hotel is superb, the tunjungan plaza is interconected to the hotel.The hotel staff were friendly and very helpful.The room given was very clean.The breakfast buffet was great with variety of local food and international choices.The swimming pool was a bit dark in the evening.More lighting is needed.Overall I enjoyed the stay in Sheraton which i may choose again if travelling to surabaya again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Arrived one day earlier than expected
Arrived one day earlier than expected so had to book extra night. The staff helped me by giving discounted rate (pay standard room rate but got premium room). Superb!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
terry liu
good hotel to stay in surabaya
verygood location for shopping,and it is good place to shop
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
CHAO-CHUN
位置非常方便,在百貨公司旁,設備也很不錯,服務人員也很親切,
位置非常方便,在百貨公司旁,設備也很不錯,服務人員也很親切,我每次去都會選擇住這一家飯店.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
