Overall positive. The full experience was enhanced by the service provided by the Deputy Manager... See full review
Dec 1, 2014
139 spacious and tastefully done rooms and suites specially designed keeping the business traveler in mind. All rooms are equipped with 24 hour satellite television transmission with multilingual channels, telephone with international direct dialing, voice messaging system, high speed broadband connectivity, digital in - room safes, tea / coffee maker round the clock room service. Other services and facilities include a Gymnasium, a swimming pool, a business center, a travel Desk, a unisex salon, concierge facilities, in house laundry, and curios and handicrafts shops at the lobby.The other amenity includes Dry cleaning, Lobby and Reception.
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Superior Room offers one king bed or three twin beds with air conditioning, bathrobe, bathroom amenities, cable / satellite TV, color TV, crockery / cutlery, disabled facilities, en-suite / private bathroom, hairdryer, heating, internet access, iron / ironing board, kettle, laundry service, mini bar, modem / data port connection, room service, safe in room, tea and coffee making facilities, telephone and voicemail. Facilities like HSIA and usage of Swimming Pool and Gymnasium are a part of the room package. Guests are also provided two ways Airport transfers as a part of the package. The room area is 155sqf in size.
Deluxe Room offers one king bed or three twin beds with air conditioning, bathrobe, bathroom amenities, cable / satellite TV, color TV, crockery / cutlery, disabled facilities, en-suite / private bathroom, hairdryer, heating, internet access, iron / ironing board, kettle, laundry service, mini bar, modem / data port connection, room service, safe in room, tea and coffee making facilities, telephone and voicemail. Inclusive of Breakfast, two ways airport transfers, HSIA. Inclusive of tea coffee maker and in room safety deposit boxes. The room area is 215sqf in size.
No smoking rooms/facilities
No smoking rooms/facilities
Fitness center or spa
24 hour room service
Doctor on call
Carrots N Celery
24 hours multi cuisine coffee shop.
Awadhi Speciality restaurant serving the finest Indian cuisine.
Specializes in Cantonese, Schezwan & Thai cuisine.
262 The Lounge
The exclusive bar to unwind and relax.
Lobby Rendezvous by the water cascade, serves tea, coffee, juices and desserts.
The pastry and Cake shop specializing in made to order delicacies.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Overall positive. The full experience was enhanced by the service provided by the Deputy Manager Anoop P. He pulled the staff to deliver the promised level of service - else the service would be lower than promised and expected. Some of the
amenities detailed in the list for my charges were not delivered - staff said yes not delivered and then seemed unfazed and shrugged their shoulders. Mr. Anoop ensured that things were better and "made" his staff live up to the experience the hotel would like to deliver.
Hotel features (5 = best, 1 = worst):
The dinner room in the basement delivers a great Indian meal - little expensive - but good dishes.