$128 Avg/night
Rate and special offer based on Check-in: Jan 1, 2015 Check-out: Jan 2, 2015

Le Meridien Kochi

5 stars
Maradu, Kundannur Junction, Cochin, 682304
Hotel Overview
Reviewer score
1.0
out of 5
1 reviews
Worst Starwood experience ever

Let me preface the following story with the following disclaimer: my father has been a manager at... See full review

  • Midwest consultant
  • Jan 18, 2011
Nestled amongst 25 acres of coconut groves and backwater rivers, Le MAridien Cochin Resort & Convention Centre sits at the heart of one of Indiaa's most naturally beautiful cities. Cochin, considered athe queena's necklace on the Arabian Sea,a has a rich maritime history evident in the myriad cultures and flavours found here. Fashionably luxurious in beautiful pristine environs, the 223 rooms and suites offer a perfect gateway for Kerala chief offeringa"the regiona's natural splendours.

The closest five-star hotel to the international airport and minutes away from the city centre, Le MAridien Cochin Resort & Convention Centre features an array of dining options, venues for live entertainment, an Ayurvedic spa, a three-tiered outdoor swimming pool, a whirlpool, and a fitness club. The Conference Centre has 12 conference halls, including a variety of indoor an outdoor meeting spaces.

Historic Fort Cochin, Jew Town, the picturesque canals of Alleppey, Kerala Spice Plantations, Munnar Tea Estates and Kumarakom are all within a short drive., Ongoing Renovations From September 29, 2008, to August, 31, 2009, the lobby will be undergoing renovation. From March 1, 2009, to August 31, 2009, 80 bed rooms will be undergoin

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Le Meridien Kochi Rooms

Deluxe
Description not provided

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Laundry service
Express check in
Express checkout
Childcare Service
Concierge desk
Multilingual
In-Room Safe
Tour desk
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
Gift shop
Currency exchange
Florist
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Safe
Hairdryer in room
Cribs available
Iron
Ironing board
International direct dial

Dining

Restaurants and Bars
Treasure Trove (1930 - 2300 hours); Library Lounge (open 24 hours); Pool Bar (1100 - 1900 hours); Far Eastern and Seafood Speciality (1930 - 2300 hours); Jules Bar (1200 hours - midnight).

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (1)

Ratings and reviews for Le Meridien Kochi

Overall score

1 / 5
5.01.0
1 out of 1
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
1
Value:
2
Sort by:
Review of Le Meridien Kochi

Reviewer score

1
5.01.0
Midwest consultant
Business
Chicago, IL
Jan 18, 2011

Worst Starwood experience ever

Let me preface the following story with the following disclaimer: my father has been a manager at various luxury hotels since before I was born. Since finishing my education, I have been a consultant with 3 different consulting firms and have lived in hotels for the past 5-6 years while traveling to 30+ countries in my free time. I have status with Hilton, Marriott, and Starwood (and will probably never stay at a Starwood property again). In none of these situations/circumstances over the past 30+ years have I ever had/heard of the following happen (the only thing close was a BA at one of the other McKinsey offices who somehow ended up with a naked guy in his bathroom at a hotel in Canada at 3 a.m.). I came to India for a friend's wedding and had booked a trip down to Cochin with my younger brother for New Year's. Due to a taxi strike, my brother and I ended up being stranded at the hotel. After finishing lunch one day, my brother decided to go for a swim. I headed back to my room at the separate property to grab a book and change into a swimsuit (about a five minute boat ride away from the hotel). There was another guest on the boat with me and we chatted briefly while we were waiting for the boat. After getting onto the elevator, the guest proceeded to grab me by my sholders and kiss me (it was 2:30 p.m. in the afternoon, so late night alcohol, etc. was NOT a factor). I managed to get off the elevator, push him away and run into the room and called hotel security. Meanwhile, the guest in question proceeded to come to my room and knock on the door. The hotel was able to identify which guest it was, call the police, and the guest ended up being arrested and supposedly charged with assault. I understand that a hotel cannot control their guests but that's not an excuse for the following. There were cameras in the elevator that were NOT WORKING. One of them had been completed removed (other elevator; the cable was hanging loose from the ceiling) and in the elevator that I was in, apparently the camera was "pointing in a different direction." I have no idea how that was even possible--it was the style of camera that you see on the ceiling of a casino (encompassed in a plastic circular shape) that cannot be moved without removing the plastic case and I was standing in the middle of the elevator. I am still not sure what the guy at the security desk in the lobby 15 feet away from the elevator was looking at and the hotel never gave me a good explanation. After the guest was arrested and the hotel tried to review the security footage, there was nothing to review... In addition, I made it clear that I wanted to press charges. At one point, I had gone downstairs to check on the status of the taxi strike and see if there was any way that I could leave the hotel (for obvious reasons), the head of hotel security and the chief of police for either the city of Cochin or the local region indicated that I should come over and talk to them. I sat down with five police officers, etc. while they were drinking coffee. At that time, the head of the security asked me point blank if I would drop charges because the man had already been embarassed enough. Three weeks after the event, despite repeatedly asking for the copy of the police report while I was at the hotel and attempting to work through Starwood corporate in the US (note: PLEASE DO NOT directly imply that your customer is lying to you in a conversation), I still have not received a copy of the police report. The police report was supposed to be filed with the US embassy to make sure that the case was not dismissed. In some respects, the hotel did try to handle the situation. My brother and I were moved to a nice room in the main central building and the general manager gave us use of one of the hotel cars the day after so I could just leave (the man's wife was stuck at the hotel and it was extremely uncomfortable for me having all of the hotel employees and a number of the gue...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
1
Value:
2
Trip purpose:

Business

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