There are so many things to mention about this hotel. It is terrible. One of my worst experiences... See full review
Mar 28, 2014
The Park Plaza Bengaluru Hotel (Direct # 08049094927) offers guests a contemporary design and architecture experience, resonating well with both business and leisure travelers. Hotel is conveniently situated in the centre of Bangalore business district. Shopping malls, factory outlets are also available in the vicinity. The beach is within close proximity to the hotel. Try different culinary experience in the hotel via selections of authentic Chinese, Indian, Western classics, and International Buffet. The property provides meeting rooms, banquet halls, business centre, 24 hour currency exchange and in-room dining.
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Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
There are so many things to mention about this hotel. It is terrible. One of my worst experiences (and this is not my first time traveling to India). Note: Last time in India I stayed at Taj on MG Rd. If possible, stay there instead. It was a
great hotel and experience and you don;t have to worry about staff stealing your items. So where do I start.....
1.) Urine on the toilet when first checking in.
2.) Caught staff IN THE ACT of rummaging through my closet (possible theft in progress?).
3.) In the process of the move. I noticed one of my leather sandals was missing... probably one of the items they were in the process of stealing when I returned to the room. So all this happened on a Monday (theft). By Friday I had not received any communication from management regarding the status of my reimbursement.
4.) Maintenance was nonexistent
Outlet was not working in the bathroom and dispute reporting the deficiency to management and was told they would send someone up, the outlet was never fixed and upon my return to the room, they had no record of my original request.
5.) The grounds are not lush and pretty like the way they claim. The pool area is always closed or when open had dirty sheets (brown stained) draped half ways in the pool and over the deck area (which by the way.... overlooks a sandlot )
The only nice part are the staff (excluding the thieves). The other staff was very warm and friendly and the young man who delivered my room services (I think his name was Pavan) was always smiling and accommodating. Oh and the transportation staff were nice too. That's about it for positives.
So in short.... urine stained rooms, hotel staff are thieves, poor accommodation (pool, serene area).
Hotel features (5 = best, 1 = worst):
STAY SOMEWHERE ELSE. YOUR SAFETY AND SECURITY MAY BE AT RISK!