Overall this is a good hotel - good cleanliness, good rooms, good service. However, my overall... See full review
Feb 27, 2012
Comfortable hotel but it has its problems
I found the hotel to be very comfortable and ideally located for my work. Most of the staff are... See full review
Feb 23, 2012
It is a preferred choice for the business traveller, the hotel offers an excellent range of guest facilities and services tailored to make business travel much more comfortable. Banaglore has the maximum number of IT companies in India. Fortune Select Trinity is right in the midst of its corridor.
Hotel Amenities are Airport transfer, Banquet facilities, Bar, Business center, Concierge, Conference facilities, Currency exchange, Disabled facilities, Doctor on call, Dry cleaning, Gift shop, Gym / Fitness facilities, Internet access High-Speed, Internet access Wireless, Laundry service, Lift / Elevator, Lobby, Non-smoking rooms, Reception, Restaurant, Room service, Room service 24 hrs, Safe deposit box, Secretarial services, Smoke-free hotel and Tour desk. Breakfast Included. Additional Charges: Whatever consumed during the stay.
INR 2000 Per Way From Airport Transfers.
Bangalore International Airport.
Situated in the hub of Bangalore and is 1 km from the largest exhibition ground of the city. The hotel is one-hour drive from the international airport.
Recommendations for you
Customers who viewed Fortune Select Trinity also booked these hotels.
The room offers one King bed.
This contemporary, A/C room is maintained with a leather armchair. An exclusive work area is designed in this room that takes care of the needs of the modern business traveler. It is equipped with a mini-bar, a cable TV; an electronic safe, wi-fi connection and a tea/coffee maker. Options of carpeted / non carpeted and smoking / non-smoking rooms are available on request.
The room offers one King or one Twin bed.
This premium accommodation is tastefully decorated and comprises large and spacious two bay rooms with a separate bedroom and a living area. Guests are provided with an option to choose from an option of smoking / non-smoking and partitioned / non-partitioned clubrooms. It also comes with added benefits like enhanced amenities, complementary fruit basket, soft mini-bar and tea / coffee maker.
No smoking rooms/facilities
No smoking rooms/facilities
Fitness center or spa
24 hour room service
Doctor on call
Nearby points of interest
Chinnaswamy Cricket Stadium: 8.6 mi
The Oriental Pavilion
Pan Asian Cuisine.
Contemporary Lounge with a very relaxing ambience.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Overall this is a good hotel - good cleanliness, good rooms, good service. However, my overall experience was let down by three key experiences:
1. Getting taxis / transport from the hotel to restaurants or the city center. The transport office
really need to get their act together. We were charged 1300 rs for a trip to the city center - we found out later that this would cover us in the hotel car for a day, but this was not explained to us at all. When we queried this, we did not get a clear and honest answer. The transport office services should be made widely available to guests in the hotel, and fully explained.
2. The receptionist refused point blank to give use a receipt when we were leaving the hotel. We had to contact the hotel again to get receipts, so that we could claim our expenses from our company. This is such a basic requirement, that frankly I'm completely baffled why it was an issue for us. But it happened!
3. The hotel organizes parties and wedding receptions on some evenings (usually from 7 to 10 pm). I had a room on the fourth floor, but the music was so loud, I could clearly hear it in my room. Go help you if you were on the first floor with that racket going on. This is a big deal as you may be tired and need some rest after arriving, after a busy day, or in preparation for leaving on an early flight.
Hotel features (5 = best, 1 = worst):
Get your packages and rates clear with the hotel transport office before you agree to ordering a taxi from them.
I found the hotel to be very comfortable and ideally located for my work. Most of the staff are also great. However sometimes service in the bar and restaurant can be very slow.
Also, often the reception staff just look at you blankly as if they
do not understand you. The receptionist on check-out refused to give me a receipt showing the cost of my stay because I had paid it in advance. However I need the receipt to claim back the costs from my job..... I am still trying to get them to send me a receipt….
Also, on booking I requested a quiet room but 3-4 times I had to complain about the noise. When it was noisy, it was like I was next door to a nightclub. No exaggeration. The noise coming from the function rooms was outrageous and could be heard all over the hotel.
Lastly, the people working in the transport office do not tell you what your full options are when looking for local transportation through them or the best prices. I would go so far as to say they are dishonest about it.