Overall this is a good hotel - good cleanliness, good rooms, good service. However, my overall... See full review
Feb 27, 2012
Comfortable hotel but it has its problems
I found the hotel to be very comfortable and ideally located for my work. Most of the staff are... See full review
Feb 23, 2012
It is a preferred choice for the business traveller, the hotel offers an excellent range of guest facilities and services tailored to make business travel much more comfortable. Banaglore has the maximum number of IT companies in India. Fortune Select Trinity is right in the midst of its corridor.
Hotel Amenities are Airport transfer, Banquet facilities, Bar, Business center, Concierge, Conference facilities, Currency exchange, Disabled facilities, Doctor on call, Dry cleaning, Gift shop, Gym / Fitness facilities, Internet access - High-Speed, Internet access - Wireless, Laundry service, Lift / Elevator, Lobby, Non-smoking rooms, Reception, Restaurant, Room service, Room service - 24 hrs, Safe deposit box, Secretarial services, Smoke-free hotel and Tour desk. Breakfast Included. Additional Charges: Whatever consumed during the stay.
INR 2000 Per Way From Airport Transfers.
Recommendations for you
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Well-appointed comfortable room with an area of 28 sq. m. Standard Room comes with a complete range of modern amenities including; Welcome amenities, Complimentary wireless internet access, Complimentary Mineral Water Bottle, Flat-screen TV, Cable connection/Satellite TV, Direct Dialling, Mini Bar, Tea/Coffee Maker, In-room Safe, Complimentary Newspaper, Express Laundry Service, Complimentary toiletries, Bath Tub, Writing Desk, Bedside lamp, Full length Mirror, Hair Dryer, Luggage space, Weighing Machine etc.
Well-appointed comfortable & spacious room with an area of 32 sq. m. Fortune Club Room comes with a complete range of upscale amenities including; Welcome amenities, Complimentary wireless internet access, Flat-screen TV, Cable connection/Satellite TV, Complimentary Fruit Platter, Mini Bar, Tea/Coffee Maker, Complimentary cookies, In-room Safe, Direct Dialling, Complimentary Newspaper, Bath Tub, Writing Desk, Bedside lamp, Full length Mirror, Hair Dryer, Ironing Board, Temp Control, Luggage space, Parallel phone line in bathroom, Weighing Machine, Writing Desk etc.
No smoking rooms/facilities
No smoking rooms/facilities
Fitness center or spa
24 hour room service
Doctor on call
Wheel chair access
Nearby points of interest
Chinnaswamy Cricket Stadium: 8.6 mi
The Oriental Pavilion
Pan Asian Cuisine.
Contemporary Lounge with a very relaxing ambience.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Overall this is a good hotel - good cleanliness, good rooms, good service. However, my overall experience was let down by three key experiences:
1. Getting taxis / transport from the hotel to restaurants or the city center. The transport office
really need to get their act together. We were charged 1300 rs for a trip to the city center - we found out later that this would cover us in the hotel car for a day, but this was not explained to us at all. When we queried this, we did not get a clear and honest answer. The transport office services should be made widely available to guests in the hotel, and fully explained.
2. The receptionist refused point blank to give use a receipt when we were leaving the hotel. We had to contact the hotel again to get receipts, so that we could claim our expenses from our company. This is such a basic requirement, that frankly I'm completely baffled why it was an issue for us. But it happened!
3. The hotel organizes parties and wedding receptions on some evenings (usually from 7 to 10 pm). I had a room on the fourth floor, but the music was so loud, I could clearly hear it in my room. Go help you if you were on the first floor with that racket going on. This is a big deal as you may be tired and need some rest after arriving, after a busy day, or in preparation for leaving on an early flight.
Hotel features (5 = best, 1 = worst):
Get your packages and rates clear with the hotel transport office before you agree to ordering a taxi from them.
I found the hotel to be very comfortable and ideally located for my work. Most of the staff are also great. However sometimes service in the bar and restaurant can be very slow.
Also, often the reception staff just look at you blankly as if they
do not understand you. The receptionist on check-out refused to give me a receipt showing the cost of my stay because I had paid it in advance. However I need the receipt to claim back the costs from my job..... I am still trying to get them to send me a receipt….
Also, on booking I requested a quiet room but 3-4 times I had to complain about the noise. When it was noisy, it was like I was next door to a nightclub. No exaggeration. The noise coming from the function rooms was outrageous and could be heard all over the hotel.
Lastly, the people working in the transport office do not tell you what your full options are when looking for local transportation through them or the best prices. I would go so far as to say they are dishonest about it.