We chose the Barcelo due to its location near the airport. We would have preferred a more authentic Guatemalan experience but we were visiting Guatemala and wanted a convenient place to stay one short night between trips outside the city. The
hotel was well located and provides an hourly shuttle to the airport. Bathroom and bedroom were comfortable and clean.
Hotel is very Americanized. All staff speak English. We dined in the Sports Bar which offers American fare hamburgers and fries. There was a loud band the night we visted playing rock from the 60's. Music could be heard from our room on the third floor.
Before i write my review , Please update my name to be Anthony Johnson not Ingrid.
My stay at the Barcelo Hotel in Guatemala was pleasant, and i would recommend it to all my friends. I have stayed at several hotels in Guatemala city before, and
the amenities at Barcelo far exceed the other four stars hotels i have been to..
I am looking forward in taking advantage of the discount in the future at that hotel again.
Staff is very friendly and helpful, the hotel is very clean, and the breakfast was awesome. The only weakness, from our perspective, was the bed which was extremely firm. We upgraded to an executive level room that included many niceties, but the
bed was only slightly softer. The hotel is located in a decent area where we felt safe. After five weeks in antigua, we returned to Guatemala City but opted for the Crown Plaza. Now that was great. We got all the benies required an upgrade at Barcelo. If we return, we'll opt for the Crown Plaza.
The hotel was gorgeous! The rooms were very nice, confortable and clean. The check-in was quick and easy. There were somethings missing though, the WI-FI service should have been complimentary of the hotel instead of having customers pay for it.
Also shuttle services should be available more often, maybe every 30 minutes instead of every hour.
Hotel features (5 = best, 1 = worst):
When exchanging currency do it at the front desk at the hotel instead of the airport because here they pay at a higher rate.