$145 Avg/night
Rate and special offer based on Check-in: May 16, 2014 Check-out: May 18, 2014

Hilton Guam Resort & Spa

4 stars
202 Hilton Road, Tumon Bay,
Hotel Overview
Reviewer score
3.6
out of 5
35 reviews
Fun!

Fun night at the show - good quality food - friendly staff! See full review

  • AFAA Girl
  • Jun 5, 2013
Solid experience

Very lovely, hotel with an amazing view of Tumon Bay. Staff were all very cheerful and helpful when... See full review

  • chunited
  • Apr 11, 2013
Situated on the stunning southern end of Tumon Bay, on the white sands of the Pacific Ocean sits the Hilton Guam Resort and Spa. The resort is only ten minutes from the airport and the capital city of Agana and benefits from its own private beach with water sports.Accommodations are set across three buildings, each offering unique benefits for leisure, business, and the ultimate in relaxation. Choose the Tasi Club for exclusive access to the atrium Tasi Lounge with complimentary cocktails, breakfast, and personalized check-in or stay in the Premium Tower for Executive Lounge access with complimentary breakfast, snacks, and drinks.Have fun at the resort’s Resopa Waterpark complete with five pools, waterslide and Jacuzzi. Gaze out at the blue hues of the ocean from one of Guam’s only infinity pools. Children love going to Kidz Paradise play room to make new friends or watch movies. Practice serves at the tennis club, with five floodlit courts and onsite tennis pros or work out at the fully equipped fitness center with exercise classes.Get married in Pacific paradise in one of the hotel’s two wedding chapels or host a business meeting for up to 500 guests, utilizing the ample meeting space and business center. Be tempted by one of the resort’s five restaurants serving up award winning seafood, Hawaiian fusion cuisine and internationa

Amenities

  • WiFi
  • Pool
Activities
Pool
Exercise gym
Jacuzzi
Tennis
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi

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Reviewer score 3.7 out of 5
Reviewer score 4.3 out of 5
Reviewer score 4.5 out of 5

Hotel Map

13.4831 144.7888
Nearby airports
Guam Agana, (GUM), 2.00, MI, NE;

Nearby points of interest

  • Two Lovers Point: 3.7 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (35)

Ratings and reviews for Hilton Guam Resort & Spa

Overall score

3.6 / 5
35 out of 35
Amenities:
3.9
Room cleanliness:
3.7
Hotel staff:
4.2
Room comfort:
4
Location:
4
Value:
3.5

74% would recommend to a friend.

Sort by:
Review of Hilton Guam Resort & Spa

Reviewer score

4
AFAA Girl
Business
North Carolina
Jun 5, 2013

Fun!

Fun night at the show - good quality food - friendly staff!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Hilton Guam Resort & Spa

Reviewer score

4
chunited
Toronto, Ontario
Apr 11, 2013

Solid experience

Very lovely, hotel with an amazing view of Tumon Bay. Staff were all very cheerful and helpful when asked upon. The pool is a little on the old side as is the condition of the resort but it will by no means make or break the trip. Our room had a lovely ocean view of Tumon Bay. Only peeves would be the price is not cheap, you are living at the Hilton afterall. And food at the resort is on the pricer side, although u can definitely venture else where to grab a bite.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short drive from hotel

If you're looking for a cheap bite, it may be better to take the tumon shuttle to either Guam Premier Outlets or Micronesia Mall to eat.

Review of Hilton Guam Resort & Spa

Reviewer score

3
Barry110
West Bloomfield Township, MI, USA
Apr 14, 2012

Good locación

Nice hotel, right by the beach. A little old but nice staff

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Review of Hilton Guam Resort & Spa

Reviewer score

5
Toni S.
Las Vegas (Henderson), NV, USA
Mar 8, 2012

Best Value - Good Price!!!

My husband and I enjoyed our stay at the beautiful Hilton Guam Resort and Spa. The Staff was very accommodating especially the Manager. Our room has an excellent view of the blue waters of Tumon Bay which is awesome at night with all the hotels and city lights, the swimming pool with the Tiki Torches reflecting on the water. Our Fox Rental Car was equally amazing, open 24 hrs, as we were able to return the car at 4:00 am to catch our early departure flight to Honolulu.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Not Applicable

For us, renting a car (with a good map from the car rental and a Map of Guam bought from K-Mart) was a definite plus. We were able to see what we wanted to see (and other attractions, too) on our own, good shopping and dining variety especially on Tumon Road.

Review of Hilton Guam Resort & Spa

Reviewer score

2
tctan61
Business
Los Angeles, CA
Mar 5, 2012

Restaurant are over price and food is terrible

the hotel staff are friendly and helpful. but the food in the restaurant are terrible. the breakfast and lunch buffet was over price for the quality of food they are serving. i would recommend that either they improve the quality or lower their prices. i had their lunch buffet and the steak they serve was salty and when you cut into the meat it doesnt look fresh. it also has a funny taste.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

Eat out it will be cheaper for you

Review of Hilton Guam Resort & Spa

Reviewer score

3
Ran1111
Guam
Feb 27, 2012

Okay for a short visit

When I got to my room at 3am in the morning (my flight arrived at 2am), there were no slippers in the room, so I had to call the housekeeping and waited 15 min to get them. And I realized 2 of the lights weren't functioning so I had to call the enginner to come up and fix them at 3:30 am. He fixed one and counldn't fix the other, so he had to bring me a standing lamp. When I checked in to the hotel, I asked the front desk whether I could rent a microwave and the guy told me since it is 3 am in the morning, someone will bring it to me on the next day. No one stopped by so I had to call 3 more times and actually physically went down to the front desk to tell them. This was my 2nd visit to Hilton Guam. If I stayed there just once, my overall impression would be perfect, however, my second visit to Hilton wasn't great. Staffs are friendly and nice but super slow when you ask something. Also, the room service is TERRIBLE. Don't order anything from room service.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Money-saving tip: In Hotel

Customers can rent a microwave. Food in Guam isn't great and expensive.

Review of Hilton Guam Resort & Spa

Reviewer score

4
PaWi
Business
Washington, DC
Feb 10, 2012

Great staff, dated accomodations

The staff at this hotel was excellent. Everyone from the front desk, to the housekeeping/maintenance staff, to the food services staff, was helpful, warm, and friendly. I was actually pleasantly surprised with how helpful and cordial everyone was. The accommodations were a bit dated, but my room was pretty clean and comfortable. One huge downside for me was that there was no in room wi-fi. There is DSL available for a fee, although mine happened not to be working during my stay. There are several amenities at this Hilton including several restaurants, 24 business center, a gift shop/convenience store and a 24 hour cafe station. While the scenery is breathtaking at this location, the "beach" will leaving you wanting. There is no beach as such, but there is a ledge of sorts where there are chaises lined up. You have to walk down flights of stairs to get to the water. However the hotel is located within walking distance of a really nice public beach in Tumon Bay. Overall I think this is a great hotel and location which I highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Taxis are expensive on Guam even for short rides. Best to rent a car, or take the Red bus that can take you to the shopping district for $3 each way.

Review of Hilton Guam Resort & Spa

Reviewer score

5
Jossan
Jacksonville, FL, USA
Dec 24, 2011

Awesome Getaway

The staff was amazing! They were so helpful and hospitable. The room was beautiful & the bed was like clouds. Thank you so much!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Dining tip: In Hotel

There is a dinner show package deal for $60! Its great food...all you can eat and drink and the Polynesian dancers are great!

Review of Hilton Guam Resort & Spa

Reviewer score

1
suzeq
Charleston, SC, USA
Dec 21, 2011

Did not get what I paid for

I pre-paid for two nights for an ocean view room, I did not get a ocean view room I got a room facing the front of the hotel, when I complained about this, all they could find is a room with twin beds for which I did not want.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
1
Value:
3
Review of Hilton Guam Resort & Spa

Reviewer score

4
Viking 80
San Diego, CA, USA
Dec 10, 2011

Did expect a little more

By over seas standards the room was very good. Could have used a microwave in the room, and the bed was uneven they did fix that the next day. You could hear the elevator in the room and we where three rooms down. All in all a comfortable stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Dining tip: Short drive from hotel

If you like adventure try some of the local small restaurants and dishes they are good.

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