It was a pretty good stay. Needing to rush off to Hamburg, I wanted to find a quick and nice hotel... See full review
Last Minute Larry
Oct 30, 2010
POOR CUSTOMER SERVICE
My wife and I stayed at this hotel for one night. Our room had an energy conservation system that... See full review
Oct 17, 2013
A central Hamburg hotel with old world elegance and contemporary ambience
The 252-room Park Hyatt Hamburg Hotel is in the center of the busy city of Hamburg and close to entertainment, shopping and dining. There are also 31 apartments spread across the seven floors, and the accommodations will suit all requirements for short and longer-term stays. It is in the top section of the Leventehaus, which has its own fitness centre, shopping arcade and restaurant. The main railway station is a few minutes' walk away and the fairground and conference center is a short drive by car.
3 Reasons To Stay:
Park Hyatt Hamburg Rooms
There are 252 guest rooms in the Park Hyatt Hamburg Hotel and these include 21 suites, 31 long-stay apartments for long-term guests and a Club Deluxe area with its own additional facilities for corporate guests that are looking for that something extra. There are disability accessible facilities and connecting rooms for disabled guests and their personal assistants. All types of accommodation in this superior hotel comes with a full range of facilities, as the modern sophisticated traveler expects, including a spacious desk with data ports, an ergonomic chair, three dual-line telephones and high-speed Internet access. There is also a safe and a minibar in each room, along with facilities for making coffee and tea. All rooms are fully air conditioned with temperature controls, and for entertainment, there is a large flat-screen TV from Bang & Olufsen that has an MP3 adapter and access to satellite movies. A technology concierge is available at all times, and there is full room and laundry service provided. En suite bathrooms have sumptuous furnishings, ceramic tiles and soft wall colors, and the hotel provides complimentary bathrobes and slippers, along with a hair dryer. Tub and shower units are separate. The decor throughout all rooms, apartments and suites is in the best taste, with an emphasis on light creams and pastels.
Things To Do:
Miniatur Wunderland (1.11mi/1.8km)
Hamburg Dungeon (1.3mi/2.1km)
St Michaelis Church (1.42mi/2.3km)
Museum of Ethnology (1.92mi/3.1km)
Elbe Tunnel (2.85mi/4.6km)
Hamburg Museum (6.83mi/11km)
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
It was a pretty good stay. Needing to rush off to Hamburg, I wanted to find a quick and nice hotel to stay at. The Park Hyatt was very close the galleria, close the main train station and a block away from our client's office. It was a perfect
While everything was up to Park Hyatt standards, the attitude of the staff was a bit condescending. The attitude issue wasn't deal breaker, but if I'm paying for a Park Hyatt, I'm expecting exceptional, warm and geunuine service.
When they show you the room after you check in, they said that the water on the bedstand was free, but it looked fancy fancy so we wanted to double check. After calling down, their tone was a bit condensecning like a how-silly-of-you-asking-this-question.
When we also requested late check out the check in staff also scoffed at the idea of a late check out at 4 or 5pm, saying that 2:30 would be the absolute latest.
While the above two issues are really a big deal, it irked us because after all, this is the Park Hyatt.
Overall, however, the stay was okay.
My wife and I stayed at this hotel for one night. Our room had an energy conservation system that required our room key to be inserted into the special outlet on the wall. However, the system did not work properly. The lights would not come on.
When I told the front desk staff, they were not very helpful.