Hotel Overview
A mediocre hotel in a fantastic city
This was a disappointing hotel experience - staff were rude, unfriendly and did not follow through....
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SeriousTraveller
- Aug 17, 2010
Great for business trips
Enjoyed the convenient location and fantastic breakfast buffet. Courteous and friendly staff.
See full review
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Natasha
- May 3, 2010
History, culture and comfort in the heart of Frankfurt
Situated in Frankfurt's city centre, the NH Frankfurt City Hotel enables guests to access a wide range of fascinating attractions including the historical Römer and the city's museum district. The convenient location combined with the hotel's modern business and fitness facilities make it ideal for guests travelling for business or leisure. Guests take advantage of convenient services such as free Internet access as well as a fully equipped fitness center. A buffet breakfast and a wide range of international cuisine await hungry guests in the hotel's restaurant.
NH Frankfurt City Rooms
- STANDARD - ROOM
- We offer the new NH Style to our guests and welcome our guests in a modern and comfortable atmosphere.
- SUPERIOR - STUDIO
- We offer the new NH Style to our guests and welcome our guests in a modern and comfortable atmosphere.
- SUPERIOR - SUITE
- We offer the new NH Style to our guests and welcome our guests in a modern and comfortable atmosphere.
Hotel Map
Vilbeler Strasse 2, Frankfurt am Main, 60313
- Area served
- Frankfurt am Main
- Nearby airports
- Frankfurt International Airport (rhein-main) (FRA) Germany
Amenities
- Bar/Lounge
- Business center
- Conference Facilities
- Elevators
- Fitness center
- Fitness center or spa
- Handicapped Rooms/Facilities
- High-speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Parking
- Pets allowed
- Restaurant
- Room Service
- Safe Deposit Box
- Spa services
- Wireless Internet
Dining
- Grissini Bar & Restaurant
- Our restaurant is situated on the first floor in a comfortable atmosphere. The menu is made up of a choice of international, national and Spanish dishes. The offer suits every taste and size of appetite. Enjoy yourself within relaxed surroundings
Meeting facilities
- Meeting Info
- Our hotel offers the ideal setting for your next event, conference or seminar. 5 conference rooms for up to 160 people are equipped with modern technology, natural light and can be darkened completely for presentations.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (5)
Ratings and reviews for NH Frankfurt City
- All travelers (5) 3 / 5
- Business (2) 2.5 / 5
- Friends (1) 2 / 5
- Amenities:
- 3.2
- Room cleanliness:
- 3.2
- Hotel staff:
- 2.8
- Room comfort:
- 2.7
- Location:
- 4.2
- Value:
- 2.4
80%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Anonymous
Great business hotel. Rooms a
Great business hotel. Rooms a little small, but well appointed.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
SeriousTraveller
A mediocre hotel in a fantastic city
This was a disappointing hotel experience - staff were rude, unfriendly and did not follow through. I have stayed with NH hotels in other European cities and was expecting a high standard of service. Unfortunately I was disappointed - on two of the three days I stayed here my room was not cleaned, when I contacted staff they promised to rectify the situation immediately - two hours later no change. Disappointing and will prevent me from booking with NH in the future.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 4
- Value:
- 2
Reviewer score
Would recommend
Natasha
Great for business trips
Enjoyed the convenient location and fantastic breakfast buffet. Courteous and friendly staff.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Dining tip:
Short walk from hotel
Hauptwache Square
Reviewer score
Would not recommend
Igor
Don't ever book this hotel
When I arrived to this hotel, they surprised me with news that they have no room for me. I spent an hour waiting for them to find new hotel for me. They find hotel 30 miles away in different city. When I complained, staff on front desk replies that it is all what they can do for me. I have no choice. I spent 30 minutes in taxi to find that new hotel is chip and not very good. In the morning I had to spend an hour in taxi in morning traffic and was late for my meeting. Never take a risk and book this hotel!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 4
- Value:
- 1
Trip purpose:
Business
Reviewer score
Would recommend
Koichi
The hotel is almost good enough.
The hotel is almost good enough. The heating system was not good. It was so cold in the room. The cost of internet access didnot show before connecting. Therefore, I thoght that it was free of charge. But It was billed. I didnot comlain of it because of small amount.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 1
