Hotel Overview
Excellent breakfast
Overall very good but the bathroom is too small and no electric water kettle.
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-
VVShell
- Apr 9, 2012
For my one-night stay by the railway
For my one-night stay by the railway station, Excelsior was ideal. Freebies for the guest were...
See full review
-
Anonymous
- Jun 7, 2011
Excelsior Hotel Frankfurt Rooms
- STANDARD - ROOM
- Choose from any of the 195 rooms available, some of which have a balcony. All rooms are equipped with a radio, hair dryer, colour TV, pay TV, telephone, WI-FI and free minibar.
Hotel Map
- Area served
- Frankfurt
- Nearby airports
- Frankfurt International Airport 15km
- Area description
- The central location near Frankfurt's main railway station guarantees the best possible access by long and short-distance trains. The airport is a mere 12 minutes away. Many of Frankfurt's top addresses and sights are close by, such as the trade fair complex, banking district, stock exchange, Alte Oper, Museumsufer (the area of museums along the banks of the River Main), Roemer, shopping streets, cinemas, discos and a lot more
Amenities
- Bar/Lounge
- Business center
- Conference Facilities
- Doctor on Call
- Elevators
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Parking
- Restaurant
- Room Service
- Safe Deposit Box
- Tour Desk
- Wireless Internet
Meeting facilities
- Meeting Info
- Our Business Center offers you computer work-stations with Internet access and printers which you can use free of charge. Numerous conference rooms of different sizes will also ensure that your meeting is a success.
Hotel Policies
- Check-in:
- 1200
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (37)
Ratings and reviews for Excelsior Hotel Frankfurt
- All travelers (37) 4.5 / 5
- Families (2) 2.5 / 5
- Friends (1) 4 / 5
- Singles (1) 4 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.2
- Hotel staff:
- 4.5
- Room comfort:
- 4.5
- Location:
- 4.8
- Value:
- 4.5
97%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
VVShell
Excellent breakfast
Overall very good but the bathroom is too small and no electric water kettle.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Anonymous
For my one-night stay by the railway
For my one-night stay by the railway station, Excelsior was ideal. Freebies for the guest were explained well by friendly reception staff on checkin and included bar fridge [mineral water, juice and beer], and a free drink at the bar in partner Hotel Metropole next door: very nice, thank you very much. Although a little worn, the hotel room was very clean and tidy, comfortable and well-maintained. I would recommend it as value for money and a very friendly stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Anonymous
Great location across the road
Great location across the road from the main train station. Noisy at night if your room faces the station. Breakfast is included in the tariff and they have not skimped on the quality. I would stay here again
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Duncan
Excellent value and location.
Excellent value and location. Free minibar and free internet were much appreciated, especially since most hotels charge a fortune for internet and minibar. My single room was small but recently refurbished and very quiet. New furniture, bedding and fittings in the room and bathroom. Location is exactly opposite the main train station. Very good buffet breakfast included in the very reasonable price.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
overnight stay in transit
Budget but surprisingly good
I was very surprised for what I got for what I paid. Room is small (expected) but clean and neat. The bad: One star decrease was for shower/bathroom. It's really small and may get uncomfortable for bigger person. Sink was quite small as well and shelf above it was in a way. The only real issue was with water regulator in a shower. The hot water was scalding hot. And it was hard to adjust lever for proper temperature balance. And considering the shower size any move could knock it off delivering either steamy or freezing stream. The good: free mini bar, including decent beer and soft drinks. Breakfast was one of the best i had for free. Items including smoked salmon and variety of quality cheeses. I would probably estimate 20% or room rate just for breakfast. If you travel in couple that can save you on its own. Central location, across the street from the entrance to the central railway terminal. Easy access to everything. Oh, and bath robe and slippers were included (!). The ugly: I was harassed by two beggars within 100m between terminal and hotel. They were polite and non aggressive though. Still parted with 3 euros. One was good enough to speak English well and showed me the way around :) Highly recommended for budget traveler. I decide to stay there again on my next travel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
Take the breakfast - you wan't sorry.
Reviewer score
Would not recommend
mother of 5
would never book again
this hotel was the worse that I have ever been in. There was bugs flying around the room, birds that kept us wake all night. The beds were not on frames that mattress and box spring were on the floor. I have two hip replacements and a knee replacement so it was hard for me to get up and down from the bed. My daughter was afraid to see that something was going to crawl on her.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Sightseeing tip:
Not Applicable
would recommend taking a tour of Heidelberg and Rhine River tours.
Reviewer score
Would recommend
Anonymous
I have no hesitation whatsoever
I have no hesitation whatsoever in recommending the Excelsior (the location, the room, the breakfast, the service, and the WiFi which is exceptionally fast!).
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Graeme
Very considerate and attentive
Very considerate and attentive staff. Appreciated complimentary tea and coffee and snacks in the foyer Also thankful for complimentary internet access and daily drinks in minibar without extra charge. Our luggage was delayed for 24 hours and hotel staff didn't hesitate to lend me a phone charger until mine arrived. Nice breakfast was included also.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Vivien
Great location to be at the train
Great location to be at the train station -just over the road..best part of town is a brisk 10min walk away.Great price.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
A good basic hotel, well located
A good basic hotel, well located and good value. Huge breakfast and free drinks in mini bar.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
