BEST WESTERN Imperial Hotel Am Palmengarten

4 stars
Sophienstrasse 40, Frankfurt, 60487
Hotel Overview
Reviewer score
3.0
out of 5
4 reviews
Staying overnight in Frankfurt

The hotel is good, Clean, modern and nice staff but the dissappointment was that THERE IS NO... See full review

  • DeanPapa
  • Jul 1, 2011
Great hotel for business stay.

I had no problem with the hotel itself. The staff was friendly and helpful and the room was very... See full review

  • gramma bobs
  • Mar 30, 2011
The BEST WESTERN Imperial Hotel Am Palmengarten offers 68 classically furnished rooms right in downtown Frankfurt, close to the fairground, botanical garden and commercial area. Our guest rooms all have air-conditioning, sound-proof windows, mini-bar, safe deposit box, cable television with CNN, direct dial telephone, data ports, hairdryer and trouser press. Bathrobes, iron and ironing board, guest amenities can be ordered at the front desk. The hotel offers 24-hour front desk, concierge, baggage hold, mail services, photocopy services, sightseeing tours, laundry services, elevator, ice machines and garage parking.

BEST WESTERN Imperial Hotel Am Palmengarten Rooms

2 SINGLE BEDS
Description not provided
1 SINGLE BED
Description not provided
2 SINGLE BEDS
Description not provided
1 SINGLE BED
Description not provided

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Hotel Map

Area served
Wiesbaden
Nearby airports
(FRA), 15.00, KM, S;
Area description
City Center

Amenities

  • 24 Hour Front Desk
  • Accessible facilities
  • Air Conditioned
  • AM/FM Alarm Clock
  • Coffee Maker in Room
  • Concierge Desk
  • Currency Exchange
  • Data port Available
  • Elevators
  • Exercise Gym
  • Fitness center
  • Free parking
  • Guest Laundromat
  • Hairdryer in Room
  • Ice Machine
  • Mini Bar
  • Multilingual
  • Outdoor Parking
  • Safe Deposit Box
  • Security
  • Single Bed
  • Solarium
  • Steam Bath
  • Television with Cable
  • Trouser Press
  • Wake-up Service

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (4)

Ratings and reviews for BEST WESTERN Imperial Hotel Am Palmengarten

Overall score

3 / 5
4 out of 4
Amenities:
3.3
Room cleanliness:
4
Hotel staff:
3.3
Room comfort:
3.8
Location:
4.5
Value:
3.3
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Review this hotel
Review of BEST WESTERN Imperial Hotel Am Palmengarten

Reviewer score

4
DeanPapa
Business
New York, NY
Jul 1, 2011

Staying overnight in Frankfurt

The hotel is good, Clean, modern and nice staff but the dissappointment was that THERE IS NO AIRPORT SHUTTLE. I called from the airport and they told me I had to take the train and the underground. It was easy, but with two suitcases was a bit difficult,and the hotel is about 500 meters from the station. Neighborhood was very good with several cafees,deli and restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Long walk from hotel

If you have no suitcases, it feels a short walk.

Review of BEST WESTERN Imperial Hotel Am Palmengarten

Reviewer score

1
Tanus
Boston, MA
Jun 28, 2011

Not what we

We did not expect the following (traveling from Regensburg and being tired):-High speed internet (not available and never worked-- except in the lobby-)-Coffee or tea pot dirty... was full of water from the previous guest and they never came to replace it. Too bad, we wanted a cup of coffee. Also the napkin left in the coffee tray was previously used and not replaced. -The bath tub had some issues-There was no shuttle service to the airport as advertised [...] (see website). This was the major reason for booking our room at this hotel and we had a BIG surprise to find out that "they were not responsible"[...] Not sure who is responsible for such mistake.The good thing is that we booked this room for one night only!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
2
Review of BEST WESTERN Imperial Hotel Am Palmengarten

Reviewer score

4
gramma bobs
malta
Mar 30, 2011

Great hotel for business stay.

I had no problem with the hotel itself. The staff was friendly and helpful and the room was very nice. [...]

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of BEST WESTERN Imperial Hotel Am Palmengarten

Reviewer score

3
mhauri
Bern, Schweiz
Mar 12, 2012

Ideal für Wochenendtrips

Positiv: - Die Hotelräume sind sehr geräumig - Das Hotel liegt zentral - Die Zimmer sind sauber und ordentlich - Es ist recht günstig für das was es bietet Negativ: - Die Parkplätze sind nur bedingt verfügbar und können nicht reserviert werden. Das im hotelinternen Infoblatt angekündigte Parkhaus wird anscheinend nicht mehr bedient. - Der Internetzugang war via LAN Kabel gewährleistet, jedoch verfügte nur die Lobby über WLAN. Obschon in ebendieser Lobby beim Internetcorner stand, dass das ganze Haus über WLAN verfüge und man die Zugangsdaten an der Rezeption bekäme. - Das Frühstück war für 12 Euro uns zu teuer. Wir warfen einen kurzen Blick auf das spärliche Buffet und liessen es dann bleiben. - Das Restaurant ist anscheinend wegen eines Wirtswechsel geschlossen... - Die Minibar hat stattliche Preise, eine Mineralwasserflasche kostet 3,50 Euro. - Beim Checkout sollten wir das Hotel gleich nochmals bezahlen, da im Computer nicht stand das die Zimmer bereits im voraus bezahlt worden sind. Die Rezeptionistin musste in den Blättern suchen um dies zu finden...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
3
Dining tip: Short walk from hotel

Für ein reichliches und günstiges Frühstück empfehlen wir die Bäckerei Eifler. Vom Hotel aus in die Wildungerstrasse abbiegen, die Bäckerei liegt an der Leipzigerstrasse. Gut und günstig, viele Sitzplätze und eine tolle Bedienung.

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