Radisson Blu Hotel, Berlin

I came down to the hotel restaurant for breakfast (which is only for hotel guests and you need to be checked in at the door by the staff.) I had just put my Louis Vuitton purse and my laptop down by the table to get my breakfast; within 3 mins. they were gone! The guests that were sitting nearby told me that they had not seen anyone around except the waitress that came to set my table. I was running around asking for help to the person in charge and the waitress who was in the area. Neither showed interest in helping. Moreover, there was no security personnel at the hotel to report the theft. When I requested to speak to the managers in charge, instead of talking to me they went first to speak with their staff and were more interested in keeping the situation as quiet as possible. I was told to go to my room and wait for the police. I had to wait 3 hrs for the police to come so I could file a report. When finally a police officer came, he had apparently been already informed by the manager of the hotel, but was told a different story. Adding insult to injury, the management at the hotel showed more interest in deflecting responsibility away from their staff than showing concern about what had happened to me. They told me that these sort of things are not uncommon at the hotel, that theft has happened before and that it was my fault I'd brought valuables with me to the restaurant. If that was the case, they should have place warning signs around the hotel. I travel often and to many places. I know theft can happen anywhere in the street and in public places, but this is a 5 star hotel and you would expect it'd offer a safer and more secure environment for guests. Obviously, not Radisson Blu Hotel. Be careful if you decide to stay at this place.

Good overall but small rooms... Good location right on the canal.

GREAT

Was in for a few days of sightseeing, this place in a fantastic location for walking to most places and different neighborhoods, with Alexanderplatz (subway) 5 minutes away. Very modern hotel, spacious lobby with nice bar/restaurant, and helpful staff.

Service was very professional. Rooms were clean. Disappointed that the sushi bar is gone as it was excellent! My wife and I stay because primarily because the rooms have a view into the 1 million liter aquarium..

The reception clerk, porter, concierge and waitstaff were all smiles as soon as we entered. Concierge service was excellent (not put off when we said, "Not too much money!"); porters/valets gave us walking, train, and taxi directions; reception desk was always open and friendly. The location right by the Spree, Museum Island, and Hackescher Markt meant we were truly in the heart of it all.

Great time from 23rd Dec to 26th Dec in this superb hotel. Was content with everything. Food in the restaurant all it should be and then following that very well looked after by the bar staff.

A fantastic hotel. Nice, modern and clean rooms, great facilities (sauna, swimming pool, fitness room etc), helpful and friendly staff, great location (next to Alexanderplatz, close to Branderburger Tor) and in addition to this we got a very good price. A large aquarium in the lobby makes the experience even greater. You will not regret staying at this hotel.

Excellent hotel, very well located. Personnel are very friendly. The only trouble is the twin beds have wheels on them and move apart at the slightest movement.