Normandy Hotel

The hotel is a great place to crash in.Not very fancy or luxurious, but has the necessary facilities.Breakfast was pretty good [...].Hotel is located a block away from a merto station.

Don't believe the all the rubbish you read in the reviews of this hotel. Yes, it is old, and it needs modernisation, BUT that is not what Paris is all about. If you want character, a brilliant location, helpful staff and a flavour of this wonderful city you should stay here. As nearly everything in Paris is expensive, then the rate is not out of line. As a professional Tour Guide I am used to all sorts of hotels and I would be happy to stay here. It should not be 4star, but its the location, on the Rue Rivoli, across from the Louvre,with plenty of cafes and restaurants nearby that sells it. Even a MacDonalds and Starbucks within 50 yards.Do not go to Paris if all you can do is moan about peeling paint, uninterested staff, crowds, noise and heat. Go in the winter instead, you will appreciate the warmth of the bedrooms, as we did. Within 48 hours, my wife and I, managed to cover everything we wanted from this location.Our room was large as was the bathroom, and everything worked.

Hotel is situated in an amazing area. Great food, next the the Louvre, etc. However, the rooms are quite dated, as are the accommodations. If you enjoy sleeping on the floor you may find the bed more than adequate (ie it was hard as a rock) the rooms have a charming floor to ceiling rose pink wallpaper. The staff is very accommodating and knowledgable thought. If you enjoy staying in a Pre-WW2 hotel this is the one.. If not, stay in a hotel that posts accurate photos on their website, and check travel review websites before staying here

This was once a grand hotel, but we found our accomidations challenging. Uncontrollable excessive room temperatures, requiring open windows to sleep, provided you could sleep through the traffic noise. Bed was poor. Room did not contain the amenities that were advertised.

Paris is our city of choice to introduce our seven grandkids to art, history,architecture, culture, food and fun. In planning our future trips we will no longer consider the Normandy Hotel. Given that the hotel location cannot be beat,the decrepit atmosphere of the guest rooms(we were in room 210 and there was actually a hole in the wall near the toilet) coupled with the poor quality of the conceirge the total atmosphere negates the value of the location. My husband and I are seasoned travelers. We have never experienced such indifference by a conceirge in any hotel in any country. Imagine, before retiring to our room for the night asking a conceriege the anticipated weather for the following day and receiving a reply "What, how can I tell you that?" Does he not have access to a newspaper, radio or internet?

This hotel was a good value, especially considering its fantastic location (about 1 block from the Louvre). The size of the room was great, and it was clean. However, the entire facility needs a major "pick-me-up" to restore it to its former granduer. The potential is there for 4+ stars, but not yet.

I felt that this Normandy hotel was probably once a very grand place to stay in it's hay day, however, it's time to update the complete hotel from the entrance, foyer and more importantly the rooms themselves. I found it all very tired and not the best in cleanliness. It was in an excellent location central to the louvre, so that was the upside to hotel.

For the price it was an excellent hotel for us! Its a tad old and isn't shiny new but everything else was perfect. The location made holidaying in Paris so easy.

[...] We were sent to a very small awful room and treated as if we were lucky to get that. We went up to the room and found it did NOT have two beds. We spoke to a friendlier desk person and got a room with two beds. The room was clean but small and very shabby. We were told to come back Sunday morning to see if we could move to a better room. I went to Paris to see the sights not to fuss with changing rooms. This mixup was entirely the hotel's fault. [...] The Normandy Hotel does not know which end is up. Also, there was never anyone at the front desk or consierge desk when we returned at night. ANYONE could walk in and up to any room without being noticed. Great for a week when the terror alert was RED. There were a couple friendly staff but most were rude and incompetent. Certainly NOT 4 star maybe 2 and those stars are for the location alone.

1. I arrived and was given my room. It was in the back of hotel, up 3 separate flights of steep stairs ( w/ no ascenseur option!). I heard other people dragging their luggage up and down during my 4-day stay! It was VERY logistically difficult. They had nobody to offer to help I later noticed guests going up and down an ascenseur in the front of the hotel, so they obviously have "normal rooms" to which you may get your luggage up and down. 2. They kindly booked me a Navette, 36 hrs in advance, to get to CDG airport ( took an 8E deposit, and rest to driver). In the morning,I waited 5,10,15,20,30 mins for it to show up! The Concierge just shrugged and got exasperated: "Madame I cannot control them". Then I tried Plan B for a taxi (I was desperate and would pay anything!). The Concierge told me they were all busy... I tried to get him to refund my Navette deposit, and it took about 15 mins!! He claimed that he had called a taxi, but 15 mins later, nothing. At this point I was in serious jeopardy of missing my flight. I was saved by a French/Turkish chauffeur.... he obs. this, talked w/ me, and finally hailed me a cab and said "Just get into it, and take it!" Since I hadn't counted on a 60E trip to CDG, I only had 58E. My Normandy Hotel Concierge ( above-mentioned) refused to exchange a 10 USD bill for Euros. So, I prayed that my cab didn't exceed my E. (I just made it, and just made my flight as well). High stress ending to the great city of Paris. Stay somewhere else while you're there - it really is a wonderful place, with wonderful people. And thanks to my blessed Turkish/French chauffeur!