We got lost on the way there; tried to call the hotel every 20 minutes or so, from 9:30 pm onward, ... See full review
Jun 21, 2009
The three-star Mercure Lisieux hotel sits on the outskirts of town, close to the Basilica of Sainte Thérèse de Lisieux. The hotel is 15.5 miles (25 km) from Deauville and the Channel coast beaches, in the heart of Normandy and the Pays d'Auge. Try the regional specialties of cheese, cider and Calvados in our restaurant, which is open every day. The outdoor terrace and swimming pool will help you relax on sunny days. Easily accessible for guests with reduced mobility. Enclosed outdoor private car park.
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Standard Mansard Roof Room with 2 single beds. Comfortable and fully equipped Mansard Roof Room: two single beds with comforter, flat-screen TV with international channels, free Wi-Fi access, and mini-fridge. Bathroom with bathtub and hairdryer.
1 Db bed + Sofa Std
Standard Room with 1 double bed and sofa. Comfortable and fully equipped room: one double room with comforter and sofa bed, flat-screen TV with international channels, free Wi-Fi access, and mini-fridge. Bathroom with bathtub and hairdryer.
No smoking rooms/facilities
No smoking rooms/facilities
24 hour front desk
Hairdryer in room
Discover our regional dishes at the swimming pool. Hors d'oeuvre and desserts comprehensive buffets. You will enjoy our terrace and swimming pool on sunny and hot days.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
We got lost on the way there; tried to call the hotel every 20 minutes or so, from 9:30 pm onward, to get better directions and to alert them to our situation...got no answer, over and over, which seemed odd. We found the place, finally, arrived
there at 11:25pm, but upon our arrival, we found the entry barred by a security gate, which was locked, the lights were off, nobody answered the intercom....we were stuck on the street in the middle of the night in a foreign city. ..luckily there was a competitor not far down the road who accommodated us readily and to our satisfaction, so things turned out OK.
Sought a refund for our room next morning, was told, essentially: tough break - so sorry - no refund. They said since the website told us they "accept guests up to 11pm" , that was fair warning. They couldn't explain why nobody answered the phone. So, in fairness to them (not sure I should be fair, but will remain a gentleman): I am rating the place a 3, straight across - strictly neutral - since there's no way to otherwise the rate the various topics, and they are required fields.
I cannot provide any info on the place, otherwise, since I didn't really "stay there".
Advice? get a car w/ GPS, and get there before dark...