Sebastian

The hotel was conveniently located, clean and the staff spoke understandable English. There was a restaurant located in the hotel which had a very extensive menu and the food was good. The morning breakfast was also good with cereals, eggs, meats , cheeses and various breads and rolls. All in all, I was very pleased with the hotel and thought it a good value for the money.

It was my first trip to Ecuador. The staff was very helpful and location is just about couple block from everything...close to great food, bars, rest. Easy acces to hotel and good for business trip.

Beds were hard, restaurant never had any change, actually short changed me, said that's all he had, don't give you all the beer that's in a bottle, If I were to go back to Quito I would find another hotel.

When I asked my 17 yr old daughter whether she wanted to stay at a tried-and-true Holiday Inn Express or this more Ecuadorian-flavoured hotel, she responded that the Sebastian sounded good. We were VERY satisfied!!!The front desk staff always served us with a smile and were attentive and helpful. They all spoke English (some better than others) and I tried to converse in my limited Spanish. No problems. The luggage porters spoke little English but by far made up for that with enthusiasm and helpfulness. Anytime we needed a taxi or a tour, this was quickly arranged. I recommend asking for [...] who are drivers for the hotel. [...] took us on a city tour ($10 per hr) and to Cotopaxi volcano ($70 round trip for 2 persons)and could speak English quite well.We stayed a total of 4 nights--broken up between visits to the Amazon and the Galapagos. Our room on the 7th floor was a bit `tired` but clean--noisy as it faced the main street. The rooms on the 6th (605) and the 5th (505) were nicer, had a little balcony and a better view--also quieter (it`s difficult to escape the sound of car alarms and sirens). They had a little table and chairs so you could eat room service meals or write a postcard. Bathrooms had a basket with a sewing kit, soap, shampoo and conditioner, shampoo cap--plus a toothbrush and paste was available upon request. The beds were comfortable and had warm comforters and blankets. The best part of The Sebastian, however, was the food in the restaurant. Free breakfast included in our room cost had made-to-order omelettes or scrambled eggs with fruit, cheese, breads and buns, juices, and lots of coffee con leche (meaning with hot milk)--yum. We ate at various times throughout the day/evening--no reservations--and the food was beyond great! I couldn't get over how every meal we had was so exceptional! We loved the potato soup with avacado, eggs, corn, and even leafs of lettuce. The pollo al gratin (chicken and cheese-covered toasted sandwich) still makes me drool to think of it. Desserts were yummy too. Serving staff were very professional. While sitting in the restaurant, we could people-watch through the large windows and see the daily comings-and-goings around the neighbourhood.While this hotel could not be graded as a five-star luxury hotel (like a Marriot etc) it makes up for that with personality, friendliness and service. Add to that, the huge bouquets of fresh roses and other flowers in the comfortable lobby, the accessibility of a business centre so we could print boarding passes, having our luggage tagged and stored (because we had weight limits for smaller planes and couldn't bring 2 large suitcases) while we went on tours for 4-5 days, I am pleased to recommend The Sebastian to anyone visiting Quito. We felt so at home here and plan to return.

The staff was fabulous. The bellmen and those at the front desk and some of the waitstaff spoke English, which helped me immensely. The bellman directed me to the artisanal market, a nice walk about 10 blocks away. The hotel location is excellent, and only three blocks from my daughter's Spanish school, Equinox. There are MANY restaurants close by. My room had a small balcony, which I really enjoyed. There's a lovely small park just across the street. Although bottled water is provided, I enjoyed the security of knowing the hotel has its own water filtration system, and the water there is some of the safest in the city.

The staff was very friendly and helpful. The overall experience was a 9 out of 10.

Very nice, staff very friendly and helpful, food is excellent and at a very good price

The location of this hotel was perfect. It was only about 50 yards away from the tourist information center. It was 3 blocks from the bus stop. One of the major tourist shopping areas was easy to get to. Many resturants in the area alone with the parks. The hotel itself was very nice. Great food and excellent service. I felt very safe and very welcomed there.

Hotel and room was very clean and nice decor. Price was great. Close to all areas of town.