Napolitano Hotel and Casino ★★★

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$85
avg/night
Rate and special offer based on
Check-in: Feb 12, 2016 Check-out: Feb 15, 2016

Great Hotel!

Would recommend Fri, Jul 5, 2013
I have nothing to complain about my service and my room. Food was delicious & The view is amazing!

| Philadelphia, Pa Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

OUTSTANDING

Would recommend Wed, May 1, 2013
This was my fifth time staying at the Napolitano and as before I really did enjoy my stay. I think that the elimination of the disco was a step in the right direction, giving the hotel more class and eliminated the noise that went on until around 5am. The location is great with great views of the ocean. One thing that I would change is to add more dishes to their menu. Hope to go back in about a year. On this trip I stayed at the hotel twice. The first room was immaculate, however after taking a short trip for a few days I returned and was given a room whereas the bed was very unconfortable.

Shopping hint

The colonial district (Calle Alconde) is a short ride away don't pay more than 250-300 pesos, be prepared to haggle in the stores you can get some good deals. Once you find a taxi giving a good deal get his number and try to use the same taxi every time.

| Orlando, Fl Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 3 /5

Excelente

Would recommend Tue, Apr 30, 2013
Mi experencia fue muy buena,el personal super amable,vale,y todos muy bien.

Dining

el vano nesecita una alfronba platica en la ducha,es peligroso.

| BUENA Family

1 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Checked out early :(

Would not recommend Tue, Dec 11, 2012
The hotel is being renovated and lot of construction. Also the location was not the best for a tourist. There was nothing much to see and do. We checked out 2 days before our actual checkout.

| Vienna, VA Friends

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 2 /5
  • Hotel staff: 1 /5
  • Comfort: 2 /5
  • Location: 1 /5
  • Value: 2 /5

good time in in Dominican republic

Would recommend Sun, Aug 19, 2012
hotel was very good. breakfast was american style given everyday. helpful English speaking staff. one problem with this hotel is very noisy it's connected to club and casino is not really recommended for family personal . in the neighborhood there are other hotels near by ,but wasn't anything close to what Napolitano had to offer.

| queens new york Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Good Location!

Would recommend Wed, Aug 15, 2012
I like the location...close by to everything..nightly entertainment

Entertainment hint

there is always a show across the street on the beach front.

| VA Singles

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Horrible stay!

Would not recommend Sun, Aug 5, 2012
First, the positives - English speaking (mostly) desk staff. Restaurant on site, pool on site, small gym and working elevators. Now, the reality. I checked in for a 5 day stay. The first night I was in a room connected to another, with a full inch gap under the connecting doors. The lady screaming at her unruly children from at least 7PM to 11PM (until the desk finally called her) sounded like they were actually in my room. I asked for a different room the next morning, so they changed me to a room on the 7th floor with no working cable, hot water, or internet. I finally had enough and decided to change hotels on the 3rd night (screaming kids, no hot water, no internet, no tv... screw it) and the guy on duty said he would explain the situation to the morning staff. The next morning, the lady tried to refuse to give me a receipt for my stay. Once I hassled her enough she finally did, whereupon I noticed that I was still charged full price and also charged for the following night! I asked where the discount was and why I was charged for the following night, and she said she couldn't do anything about it - the owner's decision was to give me a discount the NEXT time I stay there. I explained that I would not be staying again, and she said there's nothing she could do. Apparently my only course of action is to dispute the charge on my card. Very disappointed with my stay at this hotel.

| Go Pack Go! Singles

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 2 /5
  • Comfort: 1 /5
  • Location: 4 /5
  • Value: 2 /5

not a famiy getway

Would recommend Mon, Jul 9, 2012
needs more cleanliness. and the personal needs to give more information of location to see.

| puerto rico Singles

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 2 /5
  • Hotel staff: 4 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 3 /5

Location, Location, Location

Would recommend Tue, Jun 26, 2012
I have been going to Santo Domingo for twenty years and find this hotel very centrally located.

| Florida Singles

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

It was a pleasant stay

Would recommend Tue, Feb 21, 2012
Staff was wonderful. Desk people and bell people very helpful: made my vacation a pleasure. But I was expecting a balcony. There was a beautiful ocean view, but no balcony and no chair in the room. They fixed the elevator on my second day. that helped. Lovely pool and poolside sun or shady chairs. A good value.

| New York, NY, USA Singles

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 5 /5