Napolitano Hotel and Casino
http://www.orbitz.com/hotel/Dominican_Republic/Santo_Domingo/Napolitano_Hotel_and_Casino.h210798/
Hotel Overview
OUTSTANDING
This was my fifth time staying at the Napolitano and as before I really did enjoy my stay. I think...
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Westwood
- May 1, 2013
Nice European Style Hotel
The staff was wonderful. The breakfast that is provided is very tasty. The only thing I wish they...
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Sable
- Feb 26, 2013
Santo Domingo hotel and casino on central Malecon overlooking Caribbean
The iconic Napolitano Hotel & Casino is ideally located on the Santo Domingo Malecon, overlooking the palm fringed Caribbean Sea. Business and government centers are nearby, while the historic Colonial City is within walking distance. After a busy day of sightseeing or meetings, guests enjoy the rejuvenating spa treatments or relax next to the pool overlooking the Caribbean. The Terrace Restaurant serves international and island cuisine with live music, while the casino entertains with games, slot machines and an all night disco.Napolitano Hotel and Casino Rooms
- Standard Room
- This room offers one king size bed or two queen size beds or two double beds with air conditioning, bathroom amenities, cable/Satellite TV (scheduled in Spanish, English, French, Italian, German), color TV, disabled facilities, Ensuite/private bathroom, hairdryer, Internet access, iron/ironing board, laundry service, mini-bar, non-smoking rooms, room service, safe in room and telephone. The room is designed to ensure your stay comfortable and relaxing and has front view to the Caribbean Sea.
- Superior Room
- This room offers one king size bed or two queen size beds or two double beds with air conditioning, bathroom amenities, cable/Satellite TV (scheduled in Spanish, English, French, Italian, German), color TV, disabled facilities, Ensuite/private bathroom, hairdryer, Internet access, iron/ironing board, laundry service, mini-bar, non-smoking rooms, room service, safe in room and telephone. The room is designed to ensure your stay comfortable and relaxing and has front view to the Caribbean Sea.
Amenities
- FREE breakfast
- Wireless internet
- FREE parking
- Outdoor pool
- General
- Elevators
- Activities
- Outdoor pool
- Casino
- Spa services
- Night club
- Dining
- FREE breakfast
- Bar/Lounge
- Restaurant
- Room service
- Services
- Business center
- Laundry service
- Babysitting/Child services
- Safe deposit box
- Meeting/Banquet facilities
- Barber/Beauty shop
- Conference facilities
- Internet
- Wireless internet
- Parking
- FREE parking
Hotel Map
- Area served
- Santo Domingo, Dominican Republic.
- Nearby airports
- Las Americas International Airport (SDQ).
- Area description
- This Icon of Dominican Hotel Industry is located in the Malecon of Santo Domingo, just opposite to the Caribbean Sea, 30 minutes from Las Americas International Airport and 10 minutes from the commercial and financial center.
Nearby points of interest
- Cathedral of Santa Maria: 0.8 mi
- Columbus Lighthouse Monument: 0.9 mi
Dining
- La Terraza
- La Terraza Bar and Restaurant with live music and artists performing every night. At Night, The Terrace/Restaurant turns into an accomplice which combines the brilliance of the Caribbean environment with an enviable view to the sea, the finest attentions and live music every night. Enjoy our A-La-Carte national and International gastronomy from 5:00 p.m. The Ideal place for a romantic or business dinner.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1300
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (38)
Ratings and reviews for Napolitano Hotel and Casino
- All travelers (38) 2.8 / 5
- Business (7) 2.6 / 5
- Couples (7) 2.3 / 5
- Families (5) 2.4 / 5
- Friends (5) 3.2 / 5
- Singles (13) 3.2 / 5
- Amenities:
- 3.2
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3.2
- Location:
- 4.2
- Value:
- 3.6
80%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Fior F.
Family trip
Worst experience ever and I stayed at this hotel before in 2006. Dissatisfied with hotel in general. The area is not safe because as soon as you step out you have people trying to sell you things and begging for food. I spoke with the manager Carmen Diaz about my complaints such as food, a/c, hot water, toilet paper, towels, and my earrings. My son had diarrhea every day and hotel said American breakfast, stayed for a week. I personally didn't eat because of my son's case. A/c was turned on mostly during the mornings and then hotel switched to fan for the remaining day, I'm assuming to save money . Couple days without hot water without proper notification for guest. Only gave my son and I one toilet paper and one towel. My earrings were stolen from my room and when I notified my complaints to Carmen Diaz the manager,nothing was resolved. This hotel ruined my family reunion week with my family which I haven't seen for 12 years, due to everything about this hotel. Unprofessional management team explains why this hotel is not reaching its potential. They are also short staffed so they can't do much to help. If their management team was sharp I guarantee my son wouldn't have diarrhea everyday and would know how to cook French toast and pancakes as well. House keepers wouldn't be stealing guest belongings and provide superb room service etc on complaints. Management team needs to go through further training and be more professional.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 3
- Value:
- 1
Reviewer score
Would recommend
Sable
Nice European Style Hotel
The staff was wonderful. The breakfast that is provided is very tasty. The only thing I wish they had was a coffee maker for the room. Great value for the price.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
Anonymous
FAMILY GATAWAY
GOOD
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
patricia martinez
vacation experience
the experience are good,only the rooms was not clean and complete and they have a big problem with the air condition.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 1
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
BMATEO
Excelente
Mi experencia fue muy buena,el personal super amable,vale,y todos muy bien.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
el vano nesecita una alfronba platica en la ducha,es peligroso.
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