Hotel Santo Domingo

4 stars
View map of Ave. Independencia Esq Ave Abraham Lincoln, Santo Domingo,

Hotel Overview

Reviewer score
3.2
out of 5
16 reviews
lovely hotel, delicious food, big rooms,

an overall fantastic experience See full review

  • garcia00936[@]
  • Dec 13, 2010
best hotel in dominican rep

Im supper happy with the hotel santo domingo and the republica dominicana peaple I will go back. See full review

  • Anthony0744
  • Dec 10, 2009
Stately, central Santo Domingo hotel on 14-acre tropical paradise
Surrounded by 14 acres of landscaped tropical gardens, the 5-star Hotel Santo Domingo fuses old world European style with 21st century comfort. Located on the Malecon, Santo Domingo’s picturesque ocean front boulevard, it is close to government, business and tourist attractions. Discerning statesmen and executives enjoy the security of the Excel Club Floor and a private helipad. Guests head off on tropical island adventures, relax at the pool, dine at the elegant Cafetal Restaurant and wind down to tropical rhythms at the on-site night club.
Highlights
  • Helicopter shuttle and sightseeing jaunts
  • 14 acres of lush tropical gardens
  • Near government, commercial and tourist attractions

Rooms
Hotel Santo Domingo offers 215 guest rooms and suites with balconies and city, courtyard and Caribbean Sea views. The rooms are opulently furnished with textured white linens and vibrant Caribbean hues. The Excel Club floor offers VIP services and exclusive amenities which include a private concierge and butler service, private lounge, cocktail during check-in and access to complimentary boardroom.

 

Features
The Hotel Santo Domingo is surrounded by 14 acres of lush tropical gardens on Santo Domingo’s picturesque Malecon. This main boulevard is close to government, commercial, financial and tourist centers. Guests experience the relaxed charm of a tropical island in the midst of a major international city. The day kicks off with a breakfast flourish at El Cafetal Restaurant which serves fine cuisine until 1 a.m. Sun-loving guests soak up exotic cocktails and light lunches at the pool bar. The more energetic enjoy tennis courts, fitness center and helicopter island adventures. Guests relax with rejuvenating spa treatments, sundowners at the Marrakesh Lounge and live local rhythms at the night club.
Transportation
  • Herrera International Airport (5.2 mi/8.4 km)
  • Las Americas International Airport (14.9 mi/24 km)
  • Hotel shuttle
  • Helicopter shuttle
Attractions
  • National Theater (0.1 mi/0.1 km)
  • Plaza de la Cultura (0.1 mi/0.1 km)
  • National Museum (0.3 mi/0.5 km)
  • Museum of History and Geography (0.3 mi/0.5 km)
  • Museum of the Dominican Man (0.3 mi/0.5 km)
Business
  • Nine meeting rooms accommodate up to 400 people
  • Exclusive outdoor area accommodate up to 1,300 people
  • Technical audio/visual support and business center
  • Banquet facilities

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Hotel Santo Domingo Rooms

Excel Club
This room offers 2 Full size Beds with cable TV with Nintendo games and in room movies, data ports for internet access, direct dial speaker telephones with voice mail, hair dryer, mini-bar, oversized closets, safety deposit box and writing desk and cozy reading area.
Deluxe
This room offers 2 Full size Beds with cable TV with Nintendo games and in room movies, data ports for internet access, direct dial speaker telephones with voice mail, hair dryer, mini-bar, oversized closets, safety deposit box and writing desk and cozy reading area.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking

Nearby points of interest

  • Columbus Lighthouse Monument: 2.7 mi
  • Cathedral of Santa Maria: 2.8 mi

Hotel Policies

Check-in:
3:00 PM
Check-out:
1:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (16)

Ratings and reviews for Hotel Santo Domingo

Overall score

3.2 / 5
5.01.0
16 out of 16
Amenities:
3.6
Cleanliness:
3.3
Hotel staff:
4.3
Comfort:
3.3
Location:
4.3
Value:
3.2

62% would recommend to a friend.

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Review of Hotel Santo Domingo

Reviewer score

1
5.01.0
Disappointed NJ traveler
Business
Bergen County, New Jersey
Jul 5, 2012

NEVER AGAIN

Checking in was the worst experience!! Hotel employees were not cooperating or providing good service. Hotel room was dirty, food was horrible overall I checked into another hotel. I do not recommend anyone staying here!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Hotel Santo Domingo

Reviewer score

1
5.01.0
dominican expert
Business
Washington, DC
Jun 4, 2012

30 Years Later

My 1st hotel stay in the Dominican Republic was over 30 years ago in the Hotel Santo Domingo. Then, the Hotel was brand new and I remember it as the perfect hotel. Since then, I've lived in the Dominican Republic, worked for the Dominican Central Bank, married a Dominican and had frequent opportunities to return to Santo Domingo (the city). But I had never returned to the Hotel Santo Domingo, until now. I was vacationing in Puerto Plata with my wife and a friend of hers who had never been in the Dominican Republic, so we took the opportunity to drive down to Santo Domingo and show her the sites. I booked 2 days for us at the Hotel Santo Domingo for nostalgic reasons -- I wanted to relive those days 30 years ago when I 1st arrived in the country. Boy, was that a mistake. While the hotel looks good on the surface, the whole place reeks of mold and the air conditioning was operating at just about the minimum possible for tropical survival. Whiel the employees were all good-natured and relatively efficient, the amenities were 3rd class. We had worn, torn towels in our bathroom and shampoo that just didn't lather up. Overall shoddy quality. The room was spacious and decorated nicely, but bery poorly laid out. For instance, the big comfortable chair that you find in most hotel rooms didn't have a lamp next to it. Maybe that was a good thing, because many of the lamps that were in the room didn't seem to work or had electrical shorts. So, 30 years later, my nostalgia wasn;'t enough to overcome the conidtions to which this once excellent hotel had fallen. Worse, they charged me and arm and leg for it.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
4
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Be sure to visit the Colonial City of Santo Domingo. They have many of the oldest European everything in the Western Hemisphere.

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Review of Hotel Santo Domingo

Reviewer score

2
5.01.0
2 shoes
Business
pennsylvania
Apr 17, 2012

Not as pictured,rooms are "Horrific" Think "The Shining"!!!

I went to this hotel and this is truly a beautiful hotel..until you enter a guest room..They are soo old and outdated..AWFUL.Poor lighting,carpet is terrible,everything old and run down. The amenities are great,The staff..not so bi-lingual..beautiful facade,rooms are far from pictures,nothing like the pics.Depressing and scary.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
2
Hotel staff:
5
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

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Review of Hotel Santo Domingo

Reviewer score

3
5.01.0
JMack
Business
Michigan
Mar 13, 2012

As other have already reviewed

The Hotel is a little old, all the ice machine where out and I had to make daily runs to the bar to get ice. My bed comfortable and wireless and tv where fine but there was a stain in the middle of the floor that could have been cleaned. One thing you need to be aware of in the city, people honk their horns as part of the driving process.. so if you are street side, you are going to hear that until 11 or 12 at night. I switched rooms after the first night ..

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Be careful walking at night outside the hotel .. and they really charge alot for any drinks or food in the hotel

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Review of Hotel Santo Domingo

Reviewer score

1
5.01.0
Nsb1234
Business
Atlanta, GA
Feb 7, 2012

Wrong Pictures

The pictures that are advertised with this hotel are not correct.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
3
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

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Review of Hotel Santo Domingo

Reviewer score

4
5.01.0
comingandgoing
Business
San José, Costa Rica
Dec 16, 2011

Very good for the price

Service and features as promised. Outstanding service at Excel Club. Bathtub needs better cleanness

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Blue Mall, premium shops La Sirena front of it for everyday shops

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Review of Hotel Santo Domingo

Reviewer score

4
5.01.0
Anonymous
Business
MIAMI, FL
Feb 14, 2011

Good Hotel for Business

Hotel is Located in estrategic place, comfortable, professional people and good service

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hotel Santo Domingo

Reviewer score

4
5.01.0
Anonymous
Business
SAN JUAN PUERTO RICO
Feb 6, 2011

GOOD HOTEL PERSONAL VERY GOOD

dthe hotel is GREAT IS OK i WILL STAY THERE AGAIN

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hotel Santo Domingo

Reviewer score

5
5.01.0
garcia00936[@]
Business
hollywood, florida, usa
Dec 13, 2010

lovely hotel, delicious food, big rooms,

an overall fantastic experience

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Hotel Santo Domingo

Reviewer score

4
5.01.0
Anonymous
Business
PA
Nov 16, 2010

Excellent services!

I went to the swimming pool ,the room services is faster and good food.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: In Hotel

las Palmas

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