Hotel Overview
As other have already reviewed
The Hotel is a little old, all the ice machine where out and I had to make daily runs to the bar to...
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JMack
- Mar 13, 2012
Very good for the price
Service and features as promised. Outstanding service at Excel Club.
Bathtub needs better cleanness
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comingandgoing
- Dec 16, 2011
Stately, central Santo Domingo hotel on 14-acre tropical paradise
Surrounded by 14 acres of landscaped tropical gardens, the 5-star Hotel Santo Domingo fuses old world European style with 21st century comfort. Located on the Malecon, Santo Domingo’s picturesque ocean front boulevard, it is close to government, business and tourist attractions. Discerning statesmen and executives enjoy the security of the Excel Club Floor and a private helipad. Guests head off on tropical island adventures, relax at the pool, dine at the elegant Cafetal Restaurant and wind down to tropical rhythms at the on-site night club.Highlights
- Helicopter shuttle and sightseeing jaunts
- 14 acres of lush tropical gardens
- Near government, commercial and tourist attractions
Rooms
Hotel Santo Domingo offers 215 guest rooms and suites with balconies and city, courtyard and Caribbean Sea views. The rooms are opulently furnished with textured white linens and vibrant Caribbean hues. The Excel Club floor offers VIP services and exclusive amenities which include a private concierge and butler service, private lounge, cocktail during check-in and access to complimentary boardroom.
Features
The Hotel Santo Domingo is surrounded by 14 acres of lush tropical gardens on Santo Domingo’s picturesque Malecon. This main boulevard is close to government, commercial, financial and tourist centers. Guests experience the relaxed charm of a tropical island in the midst of a major international city. The day kicks off with a breakfast flourish at El Cafetal Restaurant which serves fine cuisine until 1 a.m. Sun-loving guests soak up exotic cocktails and light lunches at the pool bar. The more energetic enjoy tennis courts, fitness center and helicopter island adventures. Guests relax with rejuvenating spa treatments, sundowners at the Marrakesh Lounge and live local rhythms at the night club.Transportation
- Herrera International Airport (5.2 mi/8.4 km)
- Las Americas International Airport (14.9 mi/24 km)
- Hotel shuttle
- Helicopter shuttle
Attractions
- National Theater (0.1 mi/0.1 km)
- Plaza de la Cultura (0.1 mi/0.1 km)
- National Museum (0.3 mi/0.5 km)
- Museum of History and Geography (0.3 mi/0.5 km)
- Museum of the Dominican Man (0.3 mi/0.5 km)
Business
- Nine meeting rooms accommodate up to 400 people
- Exclusive outdoor area accommodate up to 1,300 people
- Technical audio/visual support and business center
- Banquet facilities
Hotel Santo Domingo Rooms
- Excel Club
- This room offers 2 Full size Beds with cable TV with Nintendo games and in room movies, data ports for internet access, direct dial speaker telephones with voice mail, hair dryer, mini-bar, oversized closets, safety deposit box and writing desk and cozy reading area.
- Deluxe
- This room offers 2 Full size Beds with cable TV with Nintendo games and in room movies, data ports for internet access, direct dial speaker telephones with voice mail, hair dryer, mini-bar, oversized closets, safety deposit box and writing desk and cozy reading area.
Hotel Map
- Area served
- Santo Domingo.
- Nearby airports
- Las Americas Airport (SDQ).
- Area description
- The Hotel Santo Domingo is nestled in the heart of the oldest city in the Americas and surrounded by 14 acres of landscaped gardens and tropical greenery.
Amenities
- Bar/Lounge
- Barber/Beauty Shop
- Business center
- Concierge
- Conference Facilities
- Currency Exchange
- Elevators
- Fitness center
- Fitness center or spa
- Free parking
- Gift Shop
- Health Club
- High-speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Outdoor Pool
- Pool
- Restaurant
- Room Service
- Safe Deposit Box
- Spa services
- Tennis
- Wireless Internet
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1300
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (15)
Ratings and reviews for Hotel Santo Domingo
- All travelers (15) 3.5 / 5
- Business (4) 4 / 5
- Couples (1) 5 / 5
- Families (1) 2 / 5
- Friends (4) 3.5 / 5
- Singles (4) 3 / 5
- Amenities:
- 3.9
- Room cleanliness:
- 3.5
- Hotel staff:
- 4.5
- Room comfort:
- 3.6
- Location:
- 4.5
- Value:
- 3.5
73%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Not as pictured,rooms are "Horrific" Think "The Shining"!!!
I went to this hotel and this is truly a beautiful hotel..until you enter a guest room..They are soo old and outdated..AWFUL.Poor lighting,carpet is terrible,everything old and run down. The amenities are great,The staff..not so bi-lingual..beautiful facade,rooms are far from pictures,nothing like the pics.Depressing and scary.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 2
- Hotel staff:
- 5
- Room comfort:
- 1
- Location:
- 5
- Value:
- 1
Reviewer score
Would recommend
JMack
As other have already reviewed
The Hotel is a little old, all the ice machine where out and I had to make daily runs to the bar to get ice. My bed comfortable and wireless and tv where fine but there was a stain in the middle of the floor that could have been cleaned. One thing you need to be aware of in the city, people honk their horns as part of the driving process.. so if you are street side, you are going to hear that until 11 or 12 at night. I switched rooms after the first night ..
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Sightseeing tip:
Short walk from hotel
Be careful walking at night outside the hotel .. and they really charge alot for any drinks or food in the hotel
Reviewer score
Would not recommend
Nsb1234
Wrong Pictures
The pictures that are advertised with this hotel are not correct.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 3
- Room comfort:
- 1
- Location:
- 5
- Value:
- 1
Reviewer score
Would recommend
comingandgoing
Very good for the price
Service and features as promised. Outstanding service at Excel Club. Bathtub needs better cleanness
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 3
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Shopping tip:
Short drive from hotel
Blue Mall, premium shops La Sirena front of it for everyday shops
Reviewer score
Would recommend
LUIS
Good Hotel for Business
Hotel is Located in estrategic place, comfortable, professional people and good service
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
WILLY
GOOD HOTEL PERSONAL VERY GOOD
dthe hotel is GREAT IS OK i WILL STAY THERE AGAIN
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
garcia00936[@]
lovely hotel, delicious food, big rooms,
an overall fantastic experience
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
CB
Excellent services!
I went to the swimming pool ,the room services is faster and good food.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 3
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Nightlife tip:
In Hotel
las Palmas
Reviewer score
Would recommend
Anthony0744
best hotel in dominican rep
Im supper happy with the hotel santo domingo and the republica dominicana peaple I will go back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Nightlife tip:
Short drive from hotel
all the discote were exelent and woman beautiful.I had a great time dancing.
Reviewer score
Would recommend
Turista
Good buy!
My one and only complaint--no soft drink or ice machine.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
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