Hotel Santo Domingo
http://www.orbitz.com/hotel/Dominican_Republic/Santo_Domingo/Hotel_Santo_Domingo.h8607/
Hotel Overview
Very good for the price
Service and features as promised. Outstanding service at Excel Club.
Bathtub needs better cleanness
See full review
-
comingandgoing
- Dec 16, 2011
lovely hotel, delicious food, big rooms,
an overall fantastic experience
See full review
-
garcia00936[@]
- Dec 13, 2010
Stately, central Santo Domingo hotel on 14-acre tropical paradise
Surrounded by 14 acres of landscaped tropical gardens, the 5-star Hotel Santo Domingo fuses old world European style with 21st century comfort. Located on the Malecon, Santo Domingo’s picturesque ocean front boulevard, it is close to government, business and tourist attractions. Discerning statesmen and executives enjoy the security of the Excel Club Floor and a private helipad. Guests head off on tropical island adventures, relax at the pool, dine at the elegant Cafetal Restaurant and wind down to tropical rhythms at the on-site night club.Hotel Santo Domingo Rooms
- Excel Club
- This room offers 2 Full size Beds with cable TV with Nintendo games and in room movies, data ports for internet access, direct dial speaker telephones with voice mail, hair dryer, mini-bar, oversized closets, safety deposit box and writing desk and cozy reading area.
- Deluxe
- This room offers 2 Full size Beds with cable TV with Nintendo games and in room movies, data ports for internet access, direct dial speaker telephones with voice mail, hair dryer, mini-bar, oversized closets, safety deposit box and writing desk and cozy reading area.
Amenities
- Wireless internet
- FREE parking
- Outdoor pool
- No smoking rooms/facilities
- General
- No smoking rooms/facilities
- Concierge
- Elevators
- Activities
- Outdoor pool
- Fitness center or spa
- Health club
- Spa services
- Tennis
- Dining
- Bar/Lounge
- Restaurant
- Room service
- Services
- Business center
- Laundry service
- Safe deposit box
- Meeting/Banquet facilities
- Barber/Beauty shop
- Conference facilities
- Gift shop
- Currency exchange
- Internet
- Wireless internet
- Parking
- FREE parking
Hotel Map
- Area served
- Santo Domingo.
- Nearby airports
- Las Americas Airport (SDQ).
- Area description
- The Hotel Santo Domingo is nestled in the heart of the oldest city in the Americas and surrounded by 14 acres of landscaped gardens and tropical greenery.
Nearby points of interest
- Columbus Lighthouse Monument: 2.7 mi
- Cathedral of Santa Maria: 2.8 mi
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1300
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (17)
Ratings and reviews for Hotel Santo Domingo
- All travelers (17) 3.2 / 5
- Business (5) 3.4 / 5
- Couples (2) 3 / 5
- Families (1) 2 / 5
- Friends (4) 3.5 / 5
- Singles (4) 3 / 5
- Amenities:
- 3.6
- Room cleanliness:
- 3.4
- Hotel staff:
- 4.3
- Room comfort:
- 3.3
- Location:
- 4.3
- Value:
- 3.2
65%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Disappointed NJ traveler
NEVER AGAIN
Checking in was the worst experience!! Hotel employees were not cooperating or providing good service. Hotel room was dirty, food was horrible overall I checked into another hotel. I do not recommend anyone staying here!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 3
- Value:
- 1
Trip purpose:
Business
Reviewer score
Would not recommend
Anonymous
30 Years Later
My 1st hotel stay in the Dominican Republic was over 30 years ago in the Hotel Santo Domingo. Then, the Hotel was brand new and I remember it as the perfect hotel. Since then, I've lived in the Dominican Republic, worked for the Dominican Central Bank, married a Dominican and had frequent opportunities to return to Santo Domingo (the city). But I had never returned to the Hotel Santo Domingo, until now. I was vacationing in Puerto Plata with my wife and a friend of hers who had never been in the Dominican Republic, so we took the opportunity to drive down to Santo Domingo and show her the sites. I booked 2 days for us at the Hotel Santo Domingo for nostalgic reasons -- I wanted to relive those days 30 years ago when I 1st arrived in the country. Boy, was that a mistake. While the hotel looks good on the surface, the whole place reeks of mold and the air conditioning was operating at just about the minimum possible for tropical survival. Whiel the employees were all good-natured and relatively efficient, the amenities were 3rd class. We had worn, torn towels in our bathroom and shampoo that just didn't lather up. Overall shoddy quality. The room was spacious and decorated nicely, but bery poorly laid out. For instance, the big comfortable chair that you find in most hotel rooms didn't have a lamp next to it. Maybe that was a good thing, because many of the lamps that were in the room didn't seem to work or had electrical shorts. So, 30 years later, my nostalgia wasn;'t enough to overcome the conidtions to which this once excellent hotel had fallen. Worse, they charged me and arm and leg for it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 1
- Location:
- 3
- Value:
- 1
Sightseeing tip:
Short drive from hotel
Be sure to visit the Colonial City of Santo Domingo. They have many of the oldest European everything in the Western Hemisphere.
Reviewer score
Would not recommend
Not as pictured,rooms are "Horrific" Think "The Shining"!!!
I went to this hotel and this is truly a beautiful hotel..until you enter a guest room..They are soo old and outdated..AWFUL.Poor lighting,carpet is terrible,everything old and run down. The amenities are great,The staff..not so bi-lingual..beautiful facade,rooms are far from pictures,nothing like the pics.Depressing and scary.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 2
- Hotel staff:
- 5
- Room comfort:
- 1
- Location:
- 5
- Value:
- 1
Reviewer score
Would recommend
JMack
As other have already reviewed
The Hotel is a little old, all the ice machine where out and I had to make daily runs to the bar to get ice. My bed comfortable and wireless and tv where fine but there was a stain in the middle of the floor that could have been cleaned. One thing you need to be aware of in the city, people honk their horns as part of the driving process.. so if you are street side, you are going to hear that until 11 or 12 at night. I switched rooms after the first night ..
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Sightseeing tip:
Short walk from hotel
Be careful walking at night outside the hotel .. and they really charge alot for any drinks or food in the hotel
Reviewer score
Would not recommend
Nsb1234
Wrong Pictures
The pictures that are advertised with this hotel are not correct.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 3
- Room comfort:
- 1
- Location:
- 5
- Value:
- 1
Reviewer score
Would recommend
comingandgoing
Very good for the price
Service and features as promised. Outstanding service at Excel Club. Bathtub needs better cleanness
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 3
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Shopping tip:
Short drive from hotel
Blue Mall, premium shops La Sirena front of it for everyday shops
Reviewer score
Would recommend
Anonymous
Good Hotel for Business
Hotel is Located in estrategic place, comfortable, professional people and good service
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
Anonymous
GOOD HOTEL PERSONAL VERY GOOD
dthe hotel is GREAT IS OK i WILL STAY THERE AGAIN
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
garcia00936[@]
lovely hotel, delicious food, big rooms,
an overall fantastic experience
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Excellent services!
I went to the swimming pool ,the room services is faster and good food.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 3
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Nightlife tip:
In Hotel
las Palmas
