Hotel Overview
5 star quility
Everything was fine until checkout,I was charged for calls but never shown a printout of the...
See full review
-
relax and njoy
- May 13, 2012
Business Trip
The hotel is in the center of the old city. There are several restaurants,tourist attractions,...
See full review
-
Jose Rafael Dickie
- May 6, 2012
Refurbished hotel in the heart of Santo Domingo’s Colonial Zone
The Mercure Comercial Santo Domingo is located in the heart of the Colonial Zone, close to the historic and cultural attractions including the Parque Colon and Cathedral of Santo Domingo. The hotel is perfectly located to explore the vibrant shopping, restaurants and bars of this historic area. It was completely refurbished in 2000 with sleek furnishings and warm, earth tones. The El Colonial Restaurant serves international and Dominican cuisine for breakfast, lunch and dinner and the bar spills out onto a terrace overlooking the picturesque El Conde.Highlights
- Located in the heart of Santo Domingo's Colonial City
- Easy access to historic attractions
- Refurbished in 2000
Rooms
The Mercure Comercial Santo Domingo boasts 96 air conditioned rooms including two with accessible facilities. The refurbished rooms have been decorated in sleek, stylish furnishings with warm earth tones and crisp white linens. Rooms are equipped with refrigerators, workdesks, computer, printer and fax machines (fees apply). En suite bathrooms have showers, and hair dryers are available at the reception desk. Cribs are available on request.Features
The hotel is conveniently located in the very heart of the historical Colonial City. Guests of the Mercure Comercial Santo Domingo explore the city’s colonial architecture and historical sights along cobbled roads. The vibrant streets offer a host of restaurants, shops and bars to the rhythms of merengue music. Breakfast, lunch and dinner are served at the on-site El Colonial Restaurant which offers local and international cuisine. Guests relax and enjoy a wide range of tropical cocktails and snacks at the El Colonial Bar which opens up onto a terrace overlooking El Conde, a picturesque pedestrian street in the heart of Santo Domingo’s Colonial City. Cold snacks are delivered to guest rooms. Accessible rooms are available.Transportation
- Las Americas International Airport (18.6 mi/30 km)
- Airport taxi service
Attractions
- Historic monument Columbus Manor (0.3 mi/0.5 km)
- Musems Las Casas Reales (0.3 mi/0.5 km)
- Malecon Center (1.4 mi/2 km)
- National Aquarium (6.2 mi/10 km)
- Botanical gardens (6.2 mi/10 km)
Business
- Computers, printers and fax machine (fees apply)
- Currency exchange
Hotel Mercure Comercial Santo Domingo Rooms
- 1 Db bed Std
- Standard Room with 1 double bed. Double room with 1 full bed. Between 18 and 22 m² in size. Central air conditioning with individual control, cable tv, telephone with international direct dial, empty minibar, safe and shower.
- 2 Sg beds Std
- Standard Room with 2 single beds. Double room with 2 twin beds. Between 18 and 22 m² in size. Central air conditioning with individual control, cable tv, telephone with international direct dial, safe and shower.
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Hotel Map
- Nearby airports
- SDQ, (SDQ), 30.00, KM, W; STI, (STI), 180.00, KM, S; LRM, (LRM), 150.00, KM, W;
- Area description
- Downtown
Amenities
- 24 Hour Front Desk
- Accessible facilities
- Air Conditioned
- Babysitting/Child services
- Bar/Lounge
- Cribs Available
- Currency Exchange
- Disco
- Doctor on Call
- Elevators
- FAX
- Fitness center
- Fitness center or spa
- Gift Shop
- Internet Access
- Meeting/Banquet Facilities
- Multilingual
- Night Club
- No Smoking Rooms/Facilities
- Pets allowed
- Restaurant
- Room Service
- Safe
- Satellite TV
- Security
- Shower
- Television with Cable
- Tour Desk
- TV
- Wake-up Service
Dining
- EL COLONIAL
- El Colonial serves local and international specialties in a pleasant atmosphere. The restaurant features a terrace that opens out onto El Conde, the most charming pedestrian street in Santo Domingo.
- EL COLONIAL
- El Colonial bar serves a wide range of tropical cocktails and snacks in a pleasant atmosphere. The bar features a terrace which opens out onto El Conde, the most charming pedestrian street in Santo Domingo.
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (45)
Ratings and reviews for Hotel Mercure Comercial Santo Domingo
- All travelers (45) 3.6 / 5
- Business (8) 4.1 / 5
- Couples (8) 3.1 / 5
- Families (2) 4.5 / 5
- Friends (6) 3.2 / 5
- Singles (15) 3.2 / 5
- L.G.B.T. (1) 4 / 5
- Amenities:
- 3.3
- Room cleanliness:
- 4
- Hotel staff:
- 3.6
- Room comfort:
- 3.5
- Location:
- 4.5
- Value:
- 3.8
80%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
relax and njoy
5 star quility
Everything was fine until checkout,I was charged for calls but never shown a printout of the itemized calls,all done while taxi was ready to take me to the airport,forced to pay or miss my flight,will dispute the charges,all calls made by me were done on calling card. I felt I was being held hostage. Very uncomfortable feeling,hope to resolve this. Will not recommend hotel to anyone until issue is resolved,not the money but to have calls itemized for proof. lstemI
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Jose Rafael Dickie
Business Trip
The hotel is in the center of the old city. There are several restaurants,tourist attractions, shopping, bars, at walking distance. Rooms are clean, the rate includes a huge breakfast, at the bar the prices are reasonable. Food is very good and at reasonable prces.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
JuanJuan
Mercury
good location to shop and stay in the heart of Santo Domingo
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Rln2473
Excellent place good hotel
It's So Good Hotel,the ammenities And locations is good and the,pricing its so nice
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
drw3
Good hotel in a good location
This hotel is in the heart of the colonial district (next to El Conde, the primary walking street), and it is easy to walk to all of the historical sites. I stayed on a special discounted rate, so that made it a good value, too. The wi-fi worked great; able to surf the web from my room. Also, I was surprised by the wide selection of tv channels (many English-speaking ones in addition to the Spanish ones). The breakfast at the hotel restaurant was very good. Finally, it was surprisingly quiet given the tourist location. I would give it 4.5 stars; doesn't have the high-end amenities (swimming pool or gym). Overall, a good place to stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
recommend with lower expectations
reasonable
not what we hoped,but ok for the $.beware of taxes not included in room price quote.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 2
- Location:
- 2
- Value:
- 2
Shopping tip:
Short walk from hotel
prices are a little high --tourist zone.
Reviewer score
Would not recommend
Expensive and Small !!!!!!!!!!
Small rooms and really Small bathroom,water leak in the bathroom.At the front desk very unprofessional and the price super expensive.There is no parking, no gym, no pool.They have policy on visitor too, so if you are single person you are going to have problem with the idiot at the front desk and laundry is very expensive also plus they stole my underwears.The only good thing in this Hotel is that is on a great location.....most of the staff are very good people...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 5
- Hotel staff:
- 2
- Room comfort:
- 1
- Location:
- 5
- Value:
- 1
Reviewer score
Would recommend
isdflyer
Mercure July 2011
First room I was assigned had water leak and was damp all over the floor. Have stayed previously here. Rooms are small, bathroom small. It's ok for about 2 nights but no more. The location is what makes it attractive. On a scale of 1-10 it's a 5, overpriced.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 2
- Location:
- 5
- Value:
- 3
Trip purpose:
Business
Shopping tip:
Short walk from hotel
Supermarket about 100 yards away. Place to change money about 50 yards away. Various restaurants within 150 yards.
Reviewer score
Would not recommend
Bori from the bronx
Mercure Hotel Santo Domingo
Nice looking hotel...few roaches in the hallway....breakfast was decent....room was clean...decent beds....staff was pleasant...if your a single guy looking to have fun don't come here the policy on visitors change every 10-20 min...was unsure at times if allowed or not allowed...if had to pay extra or not pay..if they didn't care or anything....No gym....wifi coverage was shakey at times....bathroom was small....only good thing is location of hotel is en the center of all attractions...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Nightlife tip:
Short walk from hotel
Lots of shops..bars...clubs few blocks in all directions....good location...close to all...
Reviewer score
Would not recommend
BigC
Mixed feelings
The hotel is not worth the price .The room's are small and have a musty mildew smell even with the ac on. The bathroom's are small and have elavated shower stall's wich is stupid.I would like to meet the idot who designed the shower's and the simple desk jockey who had no idea of what he was doing who approved the design AND SMACK BOTH UPSIDE THE HEAD. The staff I feel was very good and helpful with the exception of one barmaid who made a nasty comment about my wife and I, my wife is Dominican soo she was a little heated but went to the manager we din't see her anymore that day or next day. The 30 dollar a day mini bar deposit is a ripoff just for soda,water,candy ,chips you can walk 2 blocks to jumbo's and get all you need for 5 buck's.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
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