$84 Avg/night
Rate and special offer based on Check-in: Apr 18, 2015 Check-out: Apr 19, 2015

Hotel Frances Santo Domingo - MGallery Collection

5 stars
View map of Calle Las Mercedes esquina, Arzobispo Merino, SANTO DOMINGO,

Hotel Overview

Reviewer score
4.7
out of 5
21 reviews
Special

This resort was so nice that we now look up Mercure Hotels wherever we travel. Hope they are as... See full review

  • Susan R.
  • Feb 23, 2015
Lovely

Really great, highly recommend. Get room 201. Very roomy, fabulous tub. See full review

  • Susan R.
  • Feb 23, 2015
Luxury Santo Domingo Colonial City hotel with gourmet restaurant
The historic Hotel Frances Santo Domingo is set in a charmingly renovated 16th century building in the heart of Santo Domingo's Colonial City. Surrounded by the Gothic, Romanesque and Victorian architecture of a bygone era, these architectural gems are now home to museums, gourmet restaurants, bars and shops. The intimate 19-room hotel is built around the original patio featuring elegant Spanish columns and arches. The on-site Patio restaurant and bar serves gourmet cuisine. Guest room luxuries include private dining rooms and in-room massages.
Highlights
  • Historic Colonial Zone location
  • Renovated 16th century Spanish style building
  • On-site restaurant and bar

Rooms
The Hotel Frances Santo Domingo offers 19 guest rooms which have been decorated in classic historic style blending with modern convenience. The rooms are decorated in charming shades of tropical coral with crisp, white linens, deep mahogany shutters and furniture. Rooms at the Hotel Frances Santo Domingo are equipped with cable/satellite TV and air conditioning. Luxurious touches include private dining area, sitting room and in-room massage.

 


Features
The Hotel Frances Santo Domingo is located in an original 16th century building in the heart of Santo Domingo's historic Colonial Zone. Charmingly refurbished, it offers luxurious accommodations with historic Spanish style. This intimate hotel is built around a central patio bound by stone pillars and pink brick vaults. The Patio restaurant and bar offers gourmet cuisine in a relaxed atmosphere. The 24-hour staff arranges tours and activities which include carriage rides, three nearby 18-hole golf courses, watersports and a casino.
Transportation
  • Las Americas International Airport (18.6 mi/30 km)
  • Hotel shuttle
Attractions
  • Casa de Cordon (0.1 mi/0.2 km)
  • Cathedral Primada de America (0.1 mi/0.2 km)
  • Pantheon Nacional (0.1 mi/0.2 km)
  • Casas Reales (0.1 mi/0.2 km)
  • Parque Colon (0.2 mi/0.3 km)
  • Cathedral of Santo Domingo (0.2 mi/0.3 km)
  • Alcazar de Colon (0.3 mi/0.4 km)
  • Santa Maria la Menor Cathedral (0.3 mi/0.4 km)

 


Business
  • Business center
  • Business services
  • Dry cleaning/laundry services
Policies and fees
  • Check-in
    Foreign clients mst present passport.
    Local clients must present passport, driver's license or local ID.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 4.2 out of 5
Reviewer score 4.0 out of 5

Hotel Frances Santo Domingo - MGallery Collection Rooms

1 Db bed Std
Standard Room with 1 double bed. Standard double room. Queen size bed, bathtub with shower.
2 Sg beds Std
Standard Room with 2 single beds. Standard twin room, with 2 single beds, bathtub with shower.

Amenities

General
Air conditioned
Activities
Disco
Night club
Golf
Scuba diving
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Business center
Childcare Service
Security
Wake-up service
Meeting/Banquet facilities
FAX
Doctor on call
Gift shop
Currency exchange
Parking
Parking
Indoor parking
Outdoor parking
Room
Satellite TV
Safe
Hairdryer in room
Cribs available
Bath tub

Nearby points of interest

  • Cathedral of Santa Maria: 0.3 mi
  • Columbus Lighthouse Monument: 0.5 mi

Dining

LE PATIO
Restaurant with air conditioning and outdoor seating in the patio. French and international cuisine.
LE PATIO
This bar features charming decor and serves a wide variety of tropical cocktails and drinks from around the world on the terrace.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hotel Frances Santo Domingo - MGallery Collection

Overall score

4.7 / 5
5.01.0
21 out of 21
Amenities:
4.3
Cleanliness:
4.7
Hotel staff:
4.8
Comfort:
4.5
Location:
4.9
Value:
4.6

100% would recommend to a friend.

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Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

4
5.01.0
Grib22
corning NY
Dec 27, 2012

Feliz Navidad in Santo Domingo

great offer three days for the price of two which included a wonderful generous breakfast buffet. Open patio to the stars for a romantic dinner. Lounge bar great mojitos. Proximity to zona colonial and the condé was fabulous also to plaza de España with Christopher Columbus' son's house. Room had a separate area with table for having breakfast in your room. Only 19 rooms in hotel so very intimate. Kindly hid our luggage on check out day so we could visit a museum!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
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Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

5
5.01.0
Susan R.
Business
N/A
Feb 23, 2015

Special

This resort was so nice that we now look up Mercure Hotels wherever we travel. Hope they are as special

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

5
5.01.0
Susan R.
Business
N/A
Feb 23, 2015

Lovely

Really great, highly recommend. Get room 201. Very roomy, fabulous tub.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

5
5.01.0
Susan R.
Business
N/A
Feb 23, 2015

Gem

This is a lovely, historic building yet has the modern amenities. Perfect for tourists looking for the city's history. Fabulous free breakfast (treat), unlike any other we've had (they had everything). Very special. Carlos at the front desk was extremely helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

5
5.01.0
Susan R.
Business
ORLANDO
Feb 13, 2015

Haven in middle of Zona

Zona Colonial is facinating to see but a bit scary for first timers in Santo Domingo. Streets are hard to navigate, even with maps. No internet map tracking, the language, police may stop & not help (for us it was they tried to get money from us) and then you walk into this hotel & all your worries end. You feel safe, comfortable, very clean, highest level of service & comfort. Amenities not found in most American 5star hotels (large tubs, comfortable bed in room 201 nice living area) for a great price. And the best part the free fabulous breakfast (first class).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

5
5.01.0
Susan R.
Business
ORLANDO
Feb 9, 2015

Close to Parque Duarte & sites

Such a really nice hotel/resort. Not many amenities on property but the breakfast is all you need. Loved the spacious bathtubs & bath products provided by resort. Really luxurious. Highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Parque Duarte is just outside the hotel to right & right again. Real nice cafes & restaurants with many European travelers.

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Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

4
5.01.0
Abril Diez
Business
PUERTO RICO
Jul 30, 2014

VERY GOOD STAFF

Good stay because good staff. The street is in "repair mode" and this is not good for the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Is a beautiful area

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Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

5
5.01.0
Andrew loves Amy
Business
Cornwall, NY
Dec 30, 2013

Perfect

My wife and I stayed three nights at the Hotel Frances and it was heavenly. The staff is super friendly, relaxed, and professional. The rooms were quaint, I'm style, and romantic. The food was great, beginning with coffee and tea for my wife in bed as we woke. I would recomemd getting a room away from the street if possible as the night life (club across the street) can be bouncing late night, but it really wasn't to bad. Cud is to Ramon, our taxi driver, bless his heart and hook him up, he will take you there. Santo Domingo is a very busy city, which we love/dand the Hotel Frances is an amazing retreat from that activity, which is important and needed. Highly recommended. Just straighten airport transport out ahead of time and all will be smooth.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Playa Guayacarne for a day at the beach. Ramon will take you right where you need to be! Great beach, amazing staff, and exquisite food.

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Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

5
5.01.0
KBtraveller
Business
Ohio
Dec 24, 2013

Family wedding

Staff were very friendly and highly efficient. Hotel setting is like staying at a private residence. Meals in the courtyard were relaxing and delicious.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

4
5.01.0
Claude zoukmania
Business
Brooklyn new York
Nov 12, 2013

i can beleive i have to pay for a bottle of water

Thats the only problem I have the fact that i have to pay for a bottle of water to drink. After that every thing was perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

I love the way they prepare their chicken .

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Review of Hotel Frances Santo Domingo - MGallery Collection

Reviewer score

5
5.01.0
Dez Electrical Wiz.
Business
Afghanistan
Jul 24, 2013

Absolutley Wonderful

The Hotel Frances was a great time. The staff was friendly and very helpful, most have been employed 10+ years for this establishment and seem to view this as a home away from home. The bar is nice and cozy the courtyard is a tranquil and beautiful place to just sit and enjoy, we stayed in room #210 which is quite spacious and had a very comfortable bed. Guillermo, Keppis, Genis, Charmilly, Sandra, and Gregoria were delightful hosts, at every turn, I was very pleased with their service. Thank You All. I will be returning to this establishment whenever possible and I recommend it for all who find themselves needing a place to stay in Santo Domingo. Herbert D. Fields.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Try the resteraunts in the Plaza nearby they serve great cuisine.

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