Don Juan Beach Resort - All Inclusive

Folks please take my advise this place is horrible. Whatever you pay for this hotel don't think you are getting a Good Deal you are paying too much. Also the restaurant is not a really a restaurant it's a low class cafeterina, there are three old guys who are constantly singing and annoying the grab out of you. Beach: honestly very dirty, you cannot sit in piece constant harrassment by vendors and tons of prostitution. If you want to visit Dominican Republic visit Punta Cana 100 times better place than Boca Chica.

I checked in and when I got into the room there was water all over the bathroom floor. I tried to take a shower and had no water. I called the front desk and was told the whole hotel had not water. I asked for my money back but was told I had to contact the booking site for a refund. I could get a live person on the phone at the booking site. The only good thing about this hotel is the food and the food staff. Everyone was smiling and very pleasing. The front desk needs to take some pointers from dining room people. I will not ever stay at this nasty place again!

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My experience was very dissapointing. This is supposed to be an "all-inclusive" hotel, but everything beyond the room, food, and booze cost extra: beach towels, remote control for the TV, key for the in-room safe (which in the case of my room, turned out to not even exist), etc. My room smelled strongly of formaldehyde. The AC had only one setting: super strong, loud, and cold; however, turning the AC off quickly rendered the room hot and stuffy. The toilet paper in the bathroom had obviously gotten wet at some point and was all stuck together. The basic cleanliness of the room and bathroom left much to be desired. Most egregiously, the fire alarm in the hall outside my room had been used and not reset, rendering it useless in the case of a fire. The town of Boca Chica is rundown and tourists are subjected to constant harassment from people on the streets. Vendors on the beach make it impossible to kick back and relax. I spent a day here as an add-on to a work trip to Santo Domingo, but in retrospect I should have gone straight home, saving myself time, money, and discomfort. The only saving grace of this hotel is that the staff are very friendly, hence the two stars instead of one.

Staff was rude, was not heplful in making arrangement to clean a room, found the swimming pool not clean and the food was over cooked.

Stayed at this resort for two nights on the way back from a work-related trip. It was inexpensive, so the value was acceptable. Don't expect a resort-feeling vacation. The food is not good. Service staff were not particularly friendly, but we got the things we needed. Drinks were not good. Beach was nice, but full of people trying to sell trinkets, massages, etc. there is security during the day at the beach but it is not safe at night according to the reception staff. I wouldn't go there again.

I went on vacation by myself to the Dominican Republic and had a blast! It was the best vacation I have had thus far. The room is a good size, which included a sofa and refridgerator. The refridegrator took awhile for things to get cold, but I am glad that that was there, because you can't drink the water there. There were glasses in the bathroom and kitchen, however, I brought my own. I water is not as hot as the US, but it still got hot enough to were I could take a shower. I liked the fact that they had cable and various channels in English as well as Spanish. The staff is very friendly, and they go out of there way to help. [...] (there is more than one) was the told me about a trip to Saona Island, which was great! I really enjoyed my time there. It is nice to go to another country and be treated nicely.

I arrived at the hotel half hour before check in and they checked me in immediatelty. The grounds are clean and safe. I did have trouble with hot water once I was in the room, but again they changed my room right away. GREAT food. I was impressed because even in pricier resterarunts in the DR the food is subpar. But the food here was really good. pasta, sautees, fresh fruit, all with a a CArribean spin so stay open-minded and ignore the snoty foodies on here whining about their eggs. The food was excellent. The animation or recreational team were fun as well. They totally look after all adults AND children. Constantly engaging with you or taking ther kids off on adventures. There are two major drawbacks for me about this property: Mosquitos are the biggest problem. The dining room and the hotel rooms both lack screens. It became a real nuisance and I ran out of the travel size can of Off I brought with me. I wisjh they would have had screens. I also struggled to enjoy the entertainment. It was definitely more geared to wards the native Domnicano hotel guests. The music in the disco was all local or regional music and becomes redundant and boring. Also the laundry servic ewas bad. Don't use it. Overall I consider these problems minor, especially when you consider that you are only paying 65 dollars a night for incredible meals, a safe campus w/ security very present and visible, and all-you-can-drin alcohol! I highly recommend this plac. i would just say--Don't forget your Off!

the hotel was nice...there are 4 floors with no elevator but theres nothing wrong with a little exercise while on vacation... felt almost like being at home because its cozy... BUT all the rooms come with 2 Queen size beds... :(

Large rooms with ocean view which was very good except the really loud air conditioning. Food is pretty good with lot of variety and availability at all times. The beach here is the best on Boca Chica. Better than the most expensive resort. Definitely not for young people since average age at this resort in end of Feb was about 50.