Don Juan Beach Resort - All Inclusive

Just stayed there in August, despite the storm Isaac went through had a great time. Friendly waiters (besides 1 at the buffet restaurant) good service, and clean rooms, good food and good location. Actually just booked again to return there in October. So put those Presidente cold, be back soon!!

The food was below average ... The rooms are outdated and need upgrading ... The power/electricity went out four to five times a day ... The only thing going for it, is its location which cannot be beat !

Even though the hotel is not responsible for lost items, guests should feel comfortable on leaving their personal belongings out without having it stolen by housekeeping.

We stayed at the Don Juan Resort in Santo Domingo. The animation staff did an excellent job. The beach was clean, beautiful water and warm. Motel food was excellent. The picture on the internet of the room is not what they give you, only one bottle of water in room, no beer in refrig and not all rooms have a frig. Too many prostitutes with guest in the resort. I did not pay to be among hookers on my entire vacation. Paid too much money for this type of company. Men of all ages with hookers in the motel, at the restuarant,bars and shows. The beach is not private and others frequent the beach and stalk you. You have to watch your beach bag, which had nothing in it but they wanted it. The vendors on the beach are a nusance, if you buy one thing they expect you to buy from all of them and beg you til death. The men are looking for a wife and to come to the USA.

I did enjoy my stay,but the spa(if that's what you call it) needs great improvement,children entertainment-needs improvement,the vendors on the beach need to go!!!

food was OK, but the service was so good that you forget about it, because they try their best to make you happy

If you stay at the Don Juan be aware of the following: The exercise equipment in the fitness room does not work. Most of the staff speaks limited English. You can call into the rooms but can call out. To make a call back to U.S., you have to use the front desk phone or the business center which is only open from 9am to 5pm. I recommend you bring a lot of U.S $1 bills for tipping, using the internet and making phone calls. Make sure you change some money over to the peso. Also there is a U.S. $10 tourist fee charged at the airport when you arrive. Use the hotel safes. My sister had some money stolen out of her room. Brush up on Spanish. I recommend Spanish Phrases by IDIOTS GUIDE Books. Also you will be harrassed constantly by the vendors on the beach, they are very aggressive. There is a huge sex trade there too so be very careful when you are there. The security at the resort is excellent. The pool/teaching staff also serve as the evening entertainment so if you take a stretching class or water aerobics, you will be helping them pratice their moves for the nights' show. The rooms are clean. The ocean view rooms have alot of space. Overall, I would go there again because I now know what to watch out for.

Q#1 We visit the botanica garden, that was great. we travel to the capital wonderfull sigth seing and we enjoy the night life. Q#2 I which the hotel was a newer hotel but the people that work at the hotel made up for that because the service was wonderfull. Q#3 I cannot compare because I have stayed in better hotel and had a misserable time, because the staff was horrible long line to check to check in etc. Eventhoe this hotel was not one of the classy one I and my family realy enjoyed ourself.

Everything went well, other than the fact that the phone service was down for a few days and the calling center they have was also closed those days and I had to walk to the reception area everytime i needed to use the phone, wait for a good 15 minutes to be able to make a phone call which they ended up overcharging me, and not giving me change.

I have been to the hotel several times before and it seems like the place is losing some of its attractiveness. Food was passable. Staff generally are outstanding. Room was average. Property seems to be slipping in its cleanliness.